Check-out ends at: 11:00
200 Admiral Byrd Rd, Salt Lake City, UT 84116, United States - Salt Lake City, Utah - U.S - 84116
Check-out ends at: 11:00
Excellent Customer Service
Reviewed 15 september, 2022
My daughter and I arrived after midnight at the airport (due to flight delays), the hotel shuttle was closed for the night but the front desk quickly contacted another hotel shuttle and had us picked up. They went above and beyond for us. Thank you very much.
Amazing Customer care
Reviewed 6 august, 2022
My husband and I stayed here for their park sleep fly package. We were quite happy with all facets of customer service..the front desk, restaurant personnel. shuttle and housekeeping all surpassed our expectations. But the icing on the cake has been the service I have received regarding a gift card that was denied. The general manager has been extraordinary in working thru the situation, acquiring my refund and keeping me updated through the process. This is the most valued that I have felt by a large hotel chain in a long time. We will return to this hotel.
Reviewed 30 july, 2022
We arrived and went to the bar to have a bit to eat and the bartender was so rude. I know we all have bad days. However to be told to be quite and just let me write this down, was not acceptable. that is just one of the rude things she did. I have NEVER not tipped a waitress and this is the first time that I did not tip.
Great location for my client destination, that's it.
Reviewed 13 june, 2022
Since Marriott now blocks reviews unless you are selected to write one, I figured I would come back to TA. First, this hotel is not maintained well.......I should have known when we stayed here last time and had to take cold showers as a lesson learned. Today, checked in, no recognition of Titanium status (internet login says thanks for being platinum??) and zero perks as far as I can tell, several things in room non-functional or broken (did bring up an alarm clock to replace the non-functional one after a while). I guess they figured I like road noise since they put me on the highway side of the hotel. The TVs are older models (no Netflix or streaming options) and this one, like a past visit, has the remote sensor floating since the double side tape came unstuck-if your remote does not work try locating this. Or, just find another hotel, I might have to go back to a Hilton when I visit SLC.
Car Windows Smashed
Reviewed 12 march, 2022
We were in SLC for a club volleyball tournament and three of our vehicles were smashed by rocks in the rear windshield. Items were stolen. The hotel did not help or care whatsoever. They said they were planning on getting security and that it happens quite a bit. Do not stay here!!!