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TripAdvisor Review
Based on 247 review
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This hotel is just minutes away from Salt Lake City International Airport and downtown. In addition to the 92 guest rooms, the air-conditioned hotel features a lobby with a hotel safe, a 24-hour business centre and Internet access. Guests may take advantage of the breakfast room. They can enjoy spec...
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This hotel is just minutes away from Salt Lake City International Airport and downtown. In addition to the 92 guest rooms, the air-conditioned hotel features a lobby with a hotel safe, a 24-hour business centre and Internet access. Guests may take advantage of the breakfast room. They can enjoy special amenities such as granite countertops and flat-screen multi-media TV with satellite/cable channels and high-speed Internet access. The en suite bathrooms feature a shower, bath and hairdryer, while further in-room amenities include either double or king-size beds, a radio and individually regula...
See allCheck-out ends at: 11:00
TripAdvisor
Excellent
117
Very Good
87
Good
23
Reasonable
7
Bad
13
Business
63
Couples
72
Solo travel
15
Family
62
Friends getaway
18
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 8 October, 2021
Don’t stay here! They got us to the SLC airport on the hotel van in the morning but when we called a week later to get a ride back to pick up our car…..we waited…. They said a taxi would be there. We waited and called…. Finally begged someone in front of the airport for a ride…. Paid him $60. 90 minutes after calling; walk in the lobby and two girls at the front desk doing nothing….. they don’t have anyone to drive the van due to driver out with shoulder injury. They didn’t tell us that when we stayed stayed and left the car. Maybe have one of the girls fill in…. Better yet, be up front about it. We had a five hour drive and sitting for 90 minutes without any response was ridiculous.
angiefC628HB
Reviewed 7 March, 2021
Didn't honor the 24hr shuttle despite advertising it and confirming the night before so we had to take an Uber to the airport. Also toilet in bathroom didn't flush properly. Would advise booking another airport hotel nearby.
curtismlarson
Reviewed 2 August, 2020
It was clean, friendly service and next to airport. Needs updating, it’s like walking into the 90’s. Rooms were tight for 3 people. They offer a boxed bfast to go if you ask at desk due to covid restrictions. If I had to stay in SLC again I would choose a more updated hotel. There were plenty of others to choose from at the same price point. That’s the only reason I give it a 3. It’s a good place to lay your head.
Bjecc
Reviewed 1 February, 2020
I stayed here only one night in late January. The property looks to have been recently updated. The room and bathroom were immaculate. Clean. Everything in order and reasonably priced. Comfortable bed and pillows. Not one single complaint in this regard. The front desk personnel were friendly and helpful, as were those who drove the airport shuttle. The staff even went the extra mile in terms of the only drawback with the property: Noise. After I settled in to my room that evening, I noticed a significant amount of consistent car noise out the window. I looked out to find Interstate 215 right next to the hotel. After 10 minutes sitting there wondering how anyone could sleep with that constant rush of traffic, I called the front desk and ask to move to the opposite side of the building. The front desk clerk, Amelia, said the hotel was full and no rooms were available. But to her credit, she called back less than five minutes later and said I could move to an unused room on the first floor. This room was equally in tip- top shape as the first. But as I laid my head down to sleep, I could hear planes at the nearby Salt Lake City Airport; not extremely loud, but you could certainly hear them taking off and landing. Normally, Holiday Inn and Holiday Inn Express hotels near airports I've stayed at are well-insulated and relatively sound proof. Not this one. In my room switch, I had traded car noise for jet noise. Bottom line: this hotel is a mixed bag. Fresh. Comfortable. Nice, with front desk personnel like Amelia who took the initiative to call me back and offer another room. They are definitely not asleep at the wheel running this hotel. But if you're a light sleeper, I would definitely recommend another place to stay. If you're not bothered by noise, then I highly recommend it. One additional comment: On breakfast, which is meaningful to many staying at the Holiday Inn Express brand, it was typical for what you would expect. Not spectacular, but not bad either. In summary, I would have given this property an excellent rating if not for the noise.
Gilbert N
Reviewed 5 November, 2019
We arrived at the airport late at night. Was thankful that this hotel was easy to get to and close by. Check in was easy and friendly. The room was as expected. Though we only were there one short night, we slept well and got on our way. We would definitely stay here again.
ThompsonDM