Reviewed 21 August, 2020
This is the beautiful place ti visit
i went las year with my family ( mom, dad, brother and granparents) i stayed in San Andres 5 days. The food of the hotel was very delicious and the attencion was very good.
in the first day i did not leave the hotel and threw a lot of pool.
the next day i went around the island in a car, and spend time with my family in the beach.
in the day 4 i went to the cave of Morgan and Isla Santa Catalina.
in the day 3 my family and went to the HOYO SOPLADOR is a very funny place, there sent a delicioIus milkshakes and fish with coconut rice.
i remember that on the beach I was insolent and the day 5 i was very upset.
I love this travel, this place, the beach, the hotel absolutely everything.
if you want to spend time with your family have fun and get to know this is the perfect place.
Reviewed 15 April, 2019
My family and I stayed for four nights and our package included daily continental breakfast and dinner which was very nice. The rooms were basic, but very clean and spacious. Although the hotel was under some minor construction, it did not detract from quality of our stay. For the price and proximity to the beach (3 blocks) it can’t be beat. Would stay here again.
Bad service, room wasn't as expected
Reviewed 24 September, 2016
Hotel had an issue with the room that we had booked, so they had to change us to another across the street. The person at the front desk handled it very badly, it felt constantly as if she was blaming us for everything: that we didn't have the paper confirmation from the booking, that we should be so happy she was able to get us a room, and to get rid of us, she promised us an upgrade for the next day.
The backup room in itself was acceptable, but not hot water and separated beds, and fifth floor no elevator
When we came back the next for our "upgrade", the room had no window, not hot water either and smaller. Same front desk person and still quite unpleasant, telling that only "foreigners" complain about the missing hot water, according to her, hot water is not something common in Colombia. And as of the upgrade she promised, "it is what it is", and that's the only room she had anyway
Besides that, the hotel is well located, room was clean, breakfast was average (eggs, toast and coffee), and we did enjoy our time in San Andres anyway, the island is really nice (and people are generally quite nice as well)