Based on 345 review
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The elegant, modern hotel Courtyard San Antonio Downtown Market Square is conveniently situated in Downtown San Antonio, close to the Market Square. Attractions such as River Walk with over 200 restaurants, The Alamo, Rivercenter Mall, La Villita, University of Texas in San Antonio or the Aztec Theatre are within walking distance. San Antonio International Airport is less than 15 km away and can be reached within a short drive. Guests are welcomed in a stylish lobby area; rooms of the hotel are bright and spacious and offer wired internet access. A heated outdoor pool invites to take a refresh...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool.
Reception servicesLuggage storage
Business Facilities / FacilitiesBusiness Center
Reviewed 17 october, 2021
Not a bad place but be fair when comparing price. There is absolutely no food service with in the immediate area and this place only has a Starbucks on site. I am also going to mention that the pool is beat down but expect thy they will fix it soon.! So consider that you will be paying for a breakfast are/or have a task of finding somewhere to eat should you choose. I almost always pick places that offer at least a morning meal. It saves time and money.
Reviewed 13 july, 2021
Location was decent, not too far from the main attractions. The lobby area was nice and clean looking. Staff was very nice. Just another average hotel. I ran into a few issues but let them roll off my shoulder initially... the mini fridge had leftover food. The microwave was covered in liquid. One of the pillows had some stains. But then after a long day at Sea World, we came back to our room and the top security latch somehow locked us out. At first we couldn't even open the door slightly, we and the staff member tried using a room key to wedge it between the door and the wall. Then when we finally opened a bit, we realized the security latch was on so the staff member used a tool to unlock it. Weirdest thing ever. That's when we decided to go ahead and let front desk know of the other cleaning issues we came across earlier. Truth is, I probably will not be staying here again.
Reviewed 11 july, 2021
After seeing mediocre to poor reviews for nearly every hotel in this area, I gambled on this property. I get it... staffing is problematic, pandemic protocols are a pain, and the profitable business travel is minimal. Also, my prior experiences in this city have reminded me of the “island time” mentality observed on my trips to Hawai’i: “we’ll get to it eventually” rather than “how can I deliver exemplary service” behavior. The woman at check-in was friendly and thorough. I’m used to being offered a higher floor with my brand status, so I expected the 2nd or 3rd of 3 floors when she said I was on the second floor. But the hotel key sleeve showed a first floor number. So I clarified twice that she meant the second floor. I went to the second floor (260 when the key sleeve read 160) and the key didn’t work. On the way down I tried the key on 160 and the light turned green—I didn’t go in because I heard music. Huge safety issue. Someone was in the room where my room keys were functional. I will say a huffing older man was hovering behind me as she explained parking, so maybe she was distracted. Still, the room access could have been a police report later, and a man huffing without a mask may have been asked to step back and be patient (not my role as interacting with a fellow guest isn’t appropriate for reprimand). Parking was cheap. $10. The fee didn’t make sense when the gate was raised the duration of my stay. If it’s not secured in any way and not valet, what am I paying for? The paper permit? Parking revealed another security issue. I tend to test the door when I leave a room to ensure it’s actually locked. I also tested the entry door from the lot without using a key. It opened at night and in the morning and in the afternoon. At no point did I need a room key to enter the property from the parking lot; the parking lot that had a raised gate and no attendant. The price and cleanliness were fine for me. The staff I encountered were friendly, and at no point did the area itself seem unsafe. The location is convenient for many tourist and business activities.
Not worth the money
Reviewed 16 may, 2021
The employees were very friendly and helpful. The rooms are old not to clean and bedbugs. The paint was chipping off the walls. Elevator needs work the rug or carpet in the elevator falling apart. You have to pay for parking. Why would you charge your guest for parking and it wasn't valets or garage parking. I will not stay there again or another courtyards. Thanks to the employees.
Decent location but NOT COVID safe
Reviewed 28 april, 2021
I am doing a cross country road trip and stoped in San Antonio. This property is NOT COVID safe. I saw someone from housekeeping who was not wearing a mask. I spoke to a manager and requested clean sheets for me to make my bed. When walking through the lobby someone from housekeeping had her mask around her chin and moved it to cover the bottom of her mouth when passing me (not even her nose)!! How can you expect this to be “Marriott Clean” when you can clearly see housekeeping is adequately trained. There are also anti maskers all over the hotel and management does nothing to enforce the mask policy. An anti masker checked in before me and there was no comment to the gentleman about the mask policy. Housekeeping also prematurely cleaned my room at 9 in the morning. Check out isn’t until 11 or noon and yet I came back to it all cleaned out. Yes my stuff was removed, but I had planned to use the restroom and get something that I had forgotten. What is the point of using the app for check out if they aren’t even going to look at it?