Based on 445 review
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This lovely hotel is in Downtown. The hotel comprises a total of 118 snug guest rooms. This hotel was constructed in 2010. In addition, Wi-Fi access is offered at the establishment's common spaces. Guests will appreciate the 24-hour reception. Some services may be payable.
Check-out ends at: 11:00
Wellness facilitiesBarCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. S.
severalFree self parking
Reception servicesFree self parking
Perfect Stay for Final Four
Reviewed 16 may, 2021
A local friend recommended this hotel, and we found it to be a perfect home away from home. We walked almost everywhere we wanted to go from the Alamodome to the Historic Market Square and to all points of interest in between. We liked the more quiet location of this hotel compared to some of the hotels located more in the center of town where there was construction and more street noise. We always felt safe everywhere we walked during the day and the night. Our before-noon check-in was a breeze. Michelle greeted us with a smile, answered all of our questions, and told us our room was ready! During our four-night stay, we were impressed with the Covid 19 precautions the staff implemented. The staff was phenomenal. Our housekeeper, Jessica, was friendly and provided us with extra supplies as needed. We had a minor problem with the tub stopper and Tony immediately came and had it fixed in no time at all. We did not have high hopes for the complimentary breakfast because of Covid and our recent experiences with other hotel brands, but Springhill Suites exceeded our expectations. A hot meal was provided and Terri, our server, was exceptional in handling the crowd each day we were there. She really deserves commendation from the top brass. The beds were comfortable. We heard no noise from other guests, and there was very little street noise during the night. On our last day, the staff stored our luggage so we could tour the Alamo before we had to leave for our late afternoon flight. Our Gamecocks were not the Champions, but the staff at Springhill Suites Alamo Plaza were #1!
Not bad but beware of spring breakers
Reviewed 21 march, 2021
Hotel itself is OK, the front desk staff were very welcoming. Good to see they are serving a basic hot breakfast despite the pandemic. Location is great, right by the Alamo and Riverwalk. The lobby is a bit of a maze since it’s linked to the Fairfield Inn next door. Pool and fitness center are a little small. The main problem with the hotel is that it’s just too popular! Check in was a pandemonium. The entryway for cars is a total mess, it’s impossible to even get into the driveway at times. And with spring break right now, the hotel is packed with people, most of whom did not observe the Covid safety rules. It is loud. Shouting and yelling in the hallways, in the lobby, in the Pelican bar, at breakfast, you name it. There were also some kids from outside breaking in through the fence to use the hotel’s pool, unbelievable. Summary: come here for the location, but don’t expect any peace and quiet!
Reviewed 19 march, 2021
I checked in to this hotel and requested a room at the first floor. I was assigned a room but I was told it wasn't ready. Two hours later I checked with the front office and was told it will be ready in 15 minutes. I checked again after an hour and half and they told me they can't give me this room or any other room at the first floor and was assigned a room on the 5th. floor. They kept me waiting 3 1/2 hours and I ended up checking in at 6:30. Very unprofessional staff
Reviewed 3 march, 2021
Great location within walking distance of everything we wanted to do. Our room was dirty with a lot crumbs on the floor and counters. Our deadbolt kept staying open so we called the desk and she came up and showed us how to "fix" it. It worked but there was obviously a problem with the lock.
Perfect in Every Way!!
Reviewed 4 november, 2020
I have stayed here a few times over the years and the property never disappoints. From the friendly staff to clean rooms and close proximity to everything San Antonio has to offer. It is truly a home-away from home. Each of the Marriott properties in this area are excellent!!! Book here with confidence, you will not be disappointed!