SureStay Hotel by Best Western San Antonio Northeast

Starting at

$ 51

TripAdvisor Review

Based on 288 review

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Your San Antonio adventures begin at our SureStay Hotel by Best Western San Antonio Northeast near Fort Sam Houston. Located off I-35, our location makes it easy to reach downtown shopping, dining, and attractions including the AT&T; Center, the Riverwalk, and the Alamo. Experience warm hospitality ...

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Property Info

Your San Antonio adventures begin at our SureStay Hotel by Best Western San Antonio Northeast near Fort Sam Houston. Located off I-35, our location makes it easy to reach downtown shopping, dining, and attractions including the AT&T; Center, the Riverwalk, and the Alamo. Experience warm hospitality and top rates at our hotel near downtown San Antonio! Our hotel is located off I-35, near the San Antonio Riverwalk, downtown and the airport, we deliver exceptional service. Always stay connected at the SureStay Hotel by Best Western San Antonio Northeast with our free high-speed Wi-Fi and on-site ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    53

  • Very Good

    57

  • Good

    57

  • Reasonable

    48

  • Bad

    73

Travelers profile
  • Business

    52

  • Couples

    27

  • Solo travel

    25

  • Family

    133

  • Friends getaway

    20

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

A lot of good amenities

Reviewed 28 november, 2021

The hotel has a lot of good amenities, and the staff is quite kind. Their service is deserving of a five-star rating. This hotel is one that I would recommend to anyone seeking for a place to stay in the city.

juliasF6012TC

Really enjoyed my stay

Reviewed 26 november, 2021

I had a wonderful experience at the hotel. I really enjoyed my stay there. The service is probably one of their best features. Every single person working there greets you with a smile on their face and they really make an effort to help you in any way possible.

Y1231ATscotta

Staff are highly dedicated to make sure guest's needs are met.

Reviewed 21 november, 2021

The staff at this hotel spend a lot of time making sure that they are able to accommodate guests and make sure that their needs are met. This dedication is greatly appreciated, and I will recommend this hotel to everyone I know

I9846IPphilt

Bed Bugs

Reviewed 8 november, 2021

The room we were given had bed bugs, dirty towels and the phone did not work. When I brought this to the attention of the front desk they told me they didn’t have any other available rooms and could not refund my money. We ended up leaving and forced to travel back home 3 hours in the middle of the night.

lmbaker80

SURE STAY BY BW NIGHTMARE

Reviewed 12 october, 2021

horrible not at all a best western standards staff was very rude no breakfast found cig lighter in my room after the checkin staff gave me a bad time about the fee rude and very poor hotel conditions i will never stay in a sure stay by best western again charged an additional $100 fee that wasn't noted online when i booked through best western website it was horrible and embarrassing i was hosting a girls trip

Colleen Ladell B