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This sublime hotel is strategically situated in the upscale district of Nob Hill. The hotel is situated just a few minutes' walking distance away from Union Square and China Town. Guests will find themselves in close proximity to the lively Fisherman's Wharf, which is accessible via cable car. This beautifully restored hotel was originally built at the beginning of the 20th century, and enjoys a charming touch of elegance. Featuring Victorian furniture, stunning paintings and intriguing furnishings, the hotel is the perfect place for travellers who are eager to be immersed in style and culture...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Reception servicesConciergeLuggage storage
Reviewed 26 march, 2020
It’s a really cool hotel but there were just too many things that made my stay a little sour. There was supposed to be valet but when I arrived for check in there was a sign at the front desk explaining that I would have to park in the garage a block and a half away. There were supposed to be cheese trays available with the complimentary wine, not a thing. I also couldn’t ride the elevator more than once due to feeling like it was outdated, more of a personal problem but I did hear other guests having issues with it too. Finally, the hotel is almost impossible to get a hold of. I called multiple times and sent an email about an item left in my room but I never heard back from anyone. The staff I had contact with were all kind and professional.
A little run down
Reviewed 2 march, 2020
It was clean, in a good location but some area were a little run down. We had a hole in our wall in our room and the bathroom could do with some regrouting. Also the carpet was terrible. I think if the owners spent a little money, this place could be absolutely lovely.
probably just avoid this hotel at all costs
Reviewed 24 february, 2020
my husband and i just got home from sf and after staying at this hotel, i have a fever and a very swollen/sore throat and couldn’t avoid writing this review. we stayed just for the weekend and honestly, i wish we could have left a lot sooner. we prepaid for this hotel so we couldn’t cancel our reservation, but upon arriving, everything immediately felt off. keep in mind that when we arrived, i was NOT sick, not even close. when we checked in, the front desk agent gave us a different room than what we paid for and then when we asked to be moved, it seemed like we were being insulting. the room they originally placed us in was a one queen room facing the street, although i booked a double bed. the room was honestly horrifying and outdated. the windows were open and even when closed, you could hear literally everything. we moved rooms to the two beds, which was not facing the street, and it seemed okay. we weren’t thrilled but couldn’t get our money back so we decided to deal with it. this room wasn’t as bad, like the bathroom for some reason had been updated at some point in the last decade, but the bedroom was definitely “original”. there is no way to adjust the temperature in the room and apparently the central heating was supposed to turn on at some point during the night, but i don’t think it ever did. after a pretty loud and disturbing nights sleep (oh, the hotel is across the street from a hospital!), i woke up with a sore throat but chopped it up to it being cold in the room. we left for the day and came back in the late afternoon to take a nap. i woke up about an hour later with a very sore throat and a headache, not really sure what was going on, because i was fine when we were out of the hotel. we went out for dinner and came back for bed, and around 2:00 this morning, i woke up barely able to breathe or hear, everything in my face and throat was (and still is) extremely swollen. i woke up my husband and we debated leaving then and there, even considering sleeping at the airport and waiting for our 11:00 flight because i was in such bad condition. i had taken some cold and flu medicine and tried to wait it out but woke up a few hours later feeling like i was in need of medical attention. i have a very sensitive and severe mold allergy, but never in my life has my body reacted to it the way it did during our hotel stay. luckily, we left this morning and upon checking out, the front desk agent didn’t even bother to ask how our stay was, not that we had literally anything positive to report. i can’t imagine having a worse hotel experience and if you have any sort of health issue, especially a mold allergy, avoid this property at all costs. the fact that it is still operational and charging money is beyond me. *i’d also like to note that i have worked in the hotel industry many years, additionally as a front desk agent. i know it is not the front desk agent’s fault that this property is in such poor condition, which is why we didn’t bother complaining or filing some sort of concern. the owners of this hotel should honestly be ashamed at the condition, especially for the price they’re charging. mold is an extremely visible and concerning health hazard and the hotel should attempt to fix this before someone pursues legal action.
DO NOT STAY HERE
Reviewed 18 november, 2019
I had the horrible experience of staying at this facility. Outside of false advertising (very uncomfortable stay), their "expert valet" parked my car in front of a driveway, and it was then towed. After months of being ignored by management, with exception to them trying to turn my online reviews to look like I was at fault, I took them to court and won...easily. Still trying to contact them again for compensation, to no avail. If this persists, I will unfortunately have to pursue them further in court. Please, BEWARE. Do not stay here.
Not to be recommended.
Reviewed 14 october, 2019
We booked a double queen room, but were disappointed. The photos of the rooms advertising the hotel implied something we didn’t experience. House keeping never, during our 3 night stay, provided sufficient coffee in the room for each of us. On our second day the bed was made but left diagonally away from the wall into the room. Used cups were left on the table and towels not replaced. For the money paid it was appalling service & certainly not value for money. Would I recommend this hotel when there are so many to choose from - definitely not.