Presidente InterContinental Cozumel

TripAdvisor Review

Based on 2288 review

See all

M'Alob K'iin Is our greeting from the Mayan Culture that meand "Good day/Good Sun" Presidente InterContinental Cozumel Resort & Spa is located in an intimate natural paradise in front of the "Arrecifes de Cozumel"marine park, one of the world's largest corl reef systems, over an extended white sand...

More details

Availability

Select the date of your trip

Vista da piscina

Rooms measuring 36 m2 overlooking the pool and garden. Available with a king size bed or two double beds. They have air conditioning, Egypti...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Tower Ocean View

Spacious rooms with unrivaled views of the Caribbean Sea. With an area of 79 m2, available with a king size bed or two double beds. They hav...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Luxury Pool View

Spacious rooms measuring 48 m2 overlooking the pool and garden area. Available with a king bed or two queen beds. With contemporary Mexican ...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Luxury Ocean View

Spacious 46 m2 rooms, completely renovated, with wonderful views of the Caribbean Sea, available with a king size bed or two queen size beds...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Quarto frente à praia

Rooms measuring 57 m2, completely renovated, available with a king size bed or two queen size beds. With contemporary Mexican furniture made...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Frente à praia de luxo

The best way to enjoy the beach. 62 m2 rooms, completely renovated, available with a king size bed or two queen size beds. With contemporary...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Quarto Reef

The best view of the reef with direct access to the beach. Located in the most exclusive area of the resort, and completely renovated, these...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Property Info

M'Alob K'iin Is our greeting from the Mayan Culture that meand "Good day/Good Sun" Presidente InterContinental Cozumel Resort & Spa is located in an intimate natural paradise in front of the "Arrecifes de Cozumel"marine park, one of the world's largest corl reef systems, over an extended white sand beach, Presidente InterContinental Cozumel Resort & Spa offers a unique calmness, where culture and environment get together for an authentic experience. The resort offers first class accomodations in the Mexican Caribbean, keeping the tranquility and charm that has distinguished it throughout the ...

More details
Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Family entertainment and services
NannyCoffee/Tea Maker
Reception services
Services / Luggage StorageWi-Fi
Kids PlaygroundRooms for the disabledAccepts major credit cardsPolyglot TeamBus parkingTVTennis courtWedding ServiceBus parkingJacuzzi
Cleaning / Laundry Services
Laundry / Dry CleaningOnline check-in
Accommodation
24-hour room servicePlayground
Food & Beverage
Special diet menus (on request)restaurant24-hour room service
Wellness facilities
BarCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SBabysitting on RequestFree fitness centerMassages on RequestDirect beach accessMassage ServiceSpa
Transport options
Bicycle rentalTowels and bed linenTVValet Parking
Business Facilities / Facilities
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y una zona para barbacoas.Coffee/Tea Maker
several
Special diet menus (on request)Wheelchair Accessibility
Stores
Gift ShopRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 indoo
Activities
Water sports

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1660

  • Very Good

    414

  • Good

    126

  • Reasonable

    37

  • Bad

    51

Travelers profile
  • Business

    59

  • Couples

    968

  • Solo travel

    47

  • Family

    636

  • Friends getaway

    161

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Take me back!

Reviewed 4 january, 2022

Where to start - simply amazing! First off the staff at this hotel is creme de la creme. So kind, friendly, responsive, etc. The location is beyond dreamy. Was here in December 2021 and other parts of the island were unfortunately not able to be snorkled due to the current, but right off of the hotel is a wonderful reef. We had a room that faced the adult pool which almost felt like a private pool as nobody went back there. It's a big property so while they said they were at capacity, it never felt crowded at any point. The spa is a MUST - with its own pool area that's shaded. They also have two bonfire spots which some people reserve but we often found that nobody showed up for their reservation and we were able to use them at night. Also the COVID testing onsite is a great ease of mind. We also stayed at the Intercontinental Cancun and would say that while some of the restaurants are the same, the food is better at the Cozumel location.

morganmR695WK

A++ Experience!

Reviewed 4 january, 2022

This resort gets an all-around A++! Everything was fabulous including accommodations, staff, service, food. Staff was friendly and anticipated our needs; housekeeping was excellent. The resort replenished bottled water and minibar daily which was a huge help. Large towels in good condition were easily available for pool/beach, and the honor system meant no lines to check towels in/out daily. Wi-Fi was easily accessed and worked well throughout the resort. The resort scheduled our return-to-USA covid test upon check-in, the test was done on property with emailed results, making it very easy. The daily buffet breakfast had made-to-order eggs, lots of proteins/bakery. The dinners at the four restaurants were delicious. Menus are via QR code, bring your tablet. Water entry is via ladders or beach on two areas of hotel, where you can snorkel with abundant fish. Our only disappointment was the dive shop boat snorkeling trips required 4 people to sign-up which never happened our stay. However, some companies pick you up at resort dock, and the location makes it easy to reach town and snorkeling locations by taxi, or if you rent a car there is ample free on-resort parking. We chose tower room (3rd floor) for extra space it afforded. It had a full-front ocean view with balcony, was lovely, comfortable, clean. There are two small elevators, but we always walked the ramped walkways down for a little extra exercise. This is an extremely well-managed property, we will certainly return.

paulette_pk

Incredible resort with amazing staff and impeccable service!

Reviewed 26 december, 2021

Like many people who travel to Cozumel, we’ve been coming to the island for years, and our most recent stay at the Presidente InterContinental Cozumel was nothing short of incredible. The Presidente InterContinental Cozumel team is led by superb management that has gathered a team who knows what it means to be of service and provide magical unforgettable experiences for their guests. Covid-19 has not compromised the consistently exceptional service this resort provides. We reached out to the concierge team prior to our arrival and the plans we made were precisely in place due to the special care that the team gave to each and every detail. Everything about our stay was wonderful!! The check in process with Fernando was swift and easy. Concierge Adriana helped set our plans in place prior to arrival, checked on us during our stay and made sure our COVID-19 test results were ready for us the day of departure. We have stayed at this resort many times and I don’t think a bad room exists. We were in a different area of the resort during this stay and the room we were assigned was beyond bliss. Housekeeping took special care of us every day by keeping our room expertly sanitized and nicely in order. We booked a cabana for our first day and it was a great way to unwind. We loved swimming and snorkeling from the cabana while enjoying food and drink that was always quickly available with top-notch service. The massage therapists at the newly renovated spa provided a rejuvenating experience for sore diving muscles and the skills of every massage therapist are truly out of this world. We ate most meals at the resort and each one, regardless of which restaurant, was delicious and served by the most thoughtful and attentive servers. We took advantage of the concierge’s ability to arrange for a romantic dinner with a specially prepared meal by the Chef and wine selections by the resort’s sommelier. The night was exceptionally executed with perfect service, food and wine. We had an amazing vacation because of the Presidente InterContinental’s magnificent team! You can’t go wrong by booking your stay at this resort. You just can’t.

ampnatale

Great Experience and Great Staff

Reviewed 19 december, 2021

We were welcomed very warmly upon check in. Our room was spacious and they have complimentary water, soda, and cerveza. We rented a cabana and it is truly beautiful #cabanavibes! Angel, the concierge, and Paola, the manager, are very helpful. They were very responsive with my requests even before arriving to the hotel. I recommend the Presidente and wouldn’t hesitate returning for another stay! The spa is wonderful.

jolener131

Great service, very friendly, serious about Covid precautions.

Reviewed 19 december, 2021

Every employee wears a mask at all times everywhere on the property. Masks are required at the breakfast buffet and they’ll give masks to any guest that forgets one. Masks are more flexible when walking around but many guests still wore them, especially in the common areas. Awesome location with two really good snorkeling spots right off the beach. Two pools (one quiet for adults only), good number of lounges at the pools and at the two beach locations. Good food options from fine dining to a beach bar, but at US prices. Gym is glass walled surrounded by landscaping. Spa is tranquil with small pools, sauna, steam, etc. as well as usual treatments. Cheap and easy taxis to get into town for shopping or dinner. On-site car rental and on-site scuba were both great to work with.

toma_nova