Best Western Toluca

Starting at

$ 42

TripAdvisor Review

Based on 33 review

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Due to the pandemic, we are taking steps to protect our guests and staff's safety. As a result, certain services and some amenities might be reduced. If you seek a place of business or pleasure, Best Western Toluca is an excellent choice for lodging in the metropolitan area of Toluca, its comfortabl...

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Property Info

Due to the pandemic, we are taking steps to protect our guests and staff's safety. As a result, certain services and some amenities might be reduced. If you seek a place of business or pleasure, Best Western Toluca is an excellent choice for lodging in the metropolitan area of Toluca, its comfortable rooms and affordable rates are the best reason to stay here. Our attentive, bilingual staff takes pride in providing personalized service, such as 24 hour luggage assistance, which has become a hallmark of our hotel. Discover Best Western Toluca, for those looking for culture and leisure: the muse...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting RoomsBusiness Center
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Without elevatorsSupport for excursions / ticket purchaseMultilingual teamBar / LoungeTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. This guesthouse also features complimentary wireless Internet access and a pTake advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cottage also features complimentary wireless Internet access, wedding services, and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Business centerTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and restaurant

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    5

  • Very Good

    6

  • Good

    7

  • Reasonable

    9

  • Bad

    6

Travelers profile
  • Business

    10

  • Couples

    3

  • Solo travel

    1

  • Family

    13

  • Friends getaway

    2

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

El peor hotel de Toluca

Reviewed 4 february, 2019

Usually I stayed three nights in Toluca for bussiness trip, and this hotel is just the worst I ´ve ever been in Toluca. To sart with, it is too noisy, NOT HEATING in a ever cold city, Not elevator, the people in desk front are just two mean ladies that just say "that is all we can help you, we cannnot do anymore...". I was totally unsatisfied of their service. The rooms arw moisty and stingy. This is all true, but I really do not challenge you to try on...

alexmax1379

The worst hotel I've ever been in my life

Reviewed 25 november, 2016

I stayed in this hotel for three nights on a business trip. As I arrived I was told they could not find my company prenotation so I was given a dirty, cold room just above a garage, where I spent my first night. The day after I was moved to the actual room (they found the prenotation finally), which was a bit cleaner (don't want to talk about the towels), but still cold and where a loud noise was coming from the bathroom during the night. A the reception the girls were nice but none of them was speaking English, which is absurd in a hotel. When I left I asked a receipt and I was told they would have sent me via email, well after two weeks I'm still waiting. I will never go in a Best Western Hotel again in my life, I promise.

enricocolo

Excelente

Reviewed 24 november, 2021

Reunión en familia, festejando cumpleaños y aniversario, también aproveche para visitar lugares fantásticos en la región y desde luego los más importante fue reunir a la familia durante esos maravillosos días!!!

Curiosity715055

Decepcionante

Reviewed 13 november, 2021

Mala experiencia, están muy limitados, el hotel está caro para lo que ofrecen, a lado hay un motel que también es parte del hotel y las señoras que se encargan de atender el motel fue pésimo su servicio, me negaron absolutamente todo! Decepcionante!

julio b

Excelente opcion para zinacantepec

Reviewed 10 october, 2021

aunque el hotel es pequeño de recursos limitados, el personal realiza un trabajo excepcional solventando todas las necesidades y siendo muy amables. El servicio de desayuno aunque es un desayuno continental es bueno, las habitaciones amplias y comodas

encuentrasa2