Based on 401 review
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Whether you're traveling for business or leisure, get the most out of your stay at Novotel Monterrey Valle. At the heart of the financial district close to all kinds of leisure establishments, the hotel boasts eight bright meeting rooms and spacious bedro oms with tempting family offers. Just 10 minutes' drive from the historic center and fantastic golf and tennis facilities. End your day with a house beverage at the Novotel's Gourmet Bar.
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool
Business Facilities / FacilitiesMeeting Rooms
Reception servicesLuggage storage
Excellent service, great pool and WONDERFUL reception / bar service
Reviewed 17 july, 2021
This hotel went above & beyond to ensure I had a pleasant & memorable stay while in Monterrey. Helped with our lack of Spanish, pool is relaxing & clean. A big thank you to the wonderful bar attendant, Pedro! Would love to to visit & stay here again!
Reviewed 12 november, 2020
I stay in this hotel for an entire month and I appreciate a lot. The staff is very friendly, specially Obed who works in the restaurant and also Gabriela ursua that helped me to find a lab to make a PCR-COVID-19 test. Thanks a lot
Every Time here is UNIQUE
Reviewed 30 january, 2020
I am very impressed with the service in this Hotel, Hotel Novotel Monterrey Valle Every time is UNIQUE.. starting with the valet parking, the bell boy and the front desk/receptionist people to the house keeping and restaurant. I wish I can get that level of "Customer Service" here in Dallas. Special Thanks to the manager Guy and restaurant server Gaby We are planing to stay at Hotel Novotel Monterrey Valle pretty soon. The best of the best.
Avoid it !!!! Poor service and lack of good maanagment.
Reviewed 27 january, 2020
I am frequent traveler. I used to stay here because was in a good location and is a pet friendly hotel (just the room). Unfortunately the service is very poor, the rooms are very basic/dirty and old. People used to be friendly and now they dont care. Very bad experience on the room, old and dirty. Bad experience on the bar and I forgot my headphones on the room and manager of the hotel Guy Candusso seems like he doesnt care about it. He follow his protocol and that it. It looks more like a cheap hotel more than a international hotel.
Old, poor Cust. Serv. Go somewhere elsee
Reviewed 2 july, 2019
The only reason I stayed here is because they are pet friendly, otherwise I will not even look at them. The rooms are old and the room had long hairs from someone else. Check In personnel not very friendly. Waiters at the restaurant seemed not willing to work.