Based on 103 review
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The hotel is located in the town of La Crucecita, in the heart of Huatulco. It has easy access the sandy beaches which located only 5 minutes from the hotel. The airport is located just 30 minutes away. This beach hotel building is constructed in a beautiful Mexican colonial style. It is a beautiful architectural jewel in a 3-storey building. It has 70 rooms in total, as well as air conditioning, a lobby, 24-hour reception and check-out service, a hotel safe, currency exchange facility and a cloakroom. It also features a café, a kiosk, restaurant, Internet and WLAN access, as well as room and ...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesPoolOutdoor Pool
Reception servicesLuggage storage
A great visit to La Crucecita!
Reviewed 9 november, 2021
We arrived to Azul Sirena after 9 hours of travel from the USA. We checked in with no problems we had a first floor room facing the church. Our room was comfortable and cool once the air conditioning was on and out bathroom was updated and fully tiled and included shampoo, conditioner, and bar soap. Room had a safe in the closet and lots of hanger to hang clothes. We loved being on the El Zocalo and walking town in the evenings. We frequented the pool a few time and the is plenty of chairs available and shade too. The front desk seniorita left us have a late check out which was appropriated as our flight didn’t leave Huatulco until 5:30. They did serve breakfast for a fee but we didn’t partake we did enjoy the little cafe in the front of the hotel Cafe Mayor. We would absolutely stay again.
The worst service possible - stay somewhere else!
Reviewed 15 january, 2020
We stayed 2 nights in this hotel with 2 people we were travelling with - we shared a 2-bedroom apartment. During our first night the AC stopped working and the room was unbearably hot. We reported the problem the next day - their solution was to bring a new remote for the AC. After complaining 3 times they agreed to move us to the next door, identical apartment. By this time it was 10 in the evening and we needed to be up by 5:30 the next morning for an early departure. We couldn't beleive it that they insisted on waking up our friends who were by then asleep in their room - complaining that we'd only paid for one apartment. The fact that next door was empty anyway and that we only had a few hours to go didn't seem to make any difference. There was no word of apology for the inconvenience to us. It was a miserable stay - the staff were horrible and I would advise anyone not to stay here.
A real disappointment
Reviewed 22 february, 2019
This old hotel has great WiFi, a nice pool and efficient if noisy air conditioner. Other than that you would be better off in a tent. Front desk, worse than inefficient. Took our reservation documents and refused to return them until later in the night when he came knocking at the door. Flatly refused to provide a light bulb for fixtures without. The room had no chair, just the desk. Got a pool chair for that. The room really needed a good cleaning and painting. The bathroom was filthy. Not only had no one cleaned around the toilet in years, but it was black. The door frames were rotting away from leakage, the sink also leaked as did the drain underneath. The balcony doors did not close properly, the hole in the concrete for the latch was worn away. On the up side, the location across from the park was nice as was being next to the church where there is nice singing day and night. The included breakfast was also disappointing. A big breakfast self serve buffet that was cold and messy. Although we stayed 3 nights, we chose to go out to a restaurant to eat because this offering was was so bad. The worst part is that this hotel was shockingly expensive. This year we travelled for a month in Mexico, moving every 3 days, and this was the worst and most expensive place we stayed.
A good price for a comfortable enough hotel.
Reviewed 9 january, 2017
Front desk: not very efficient Rooms: good size, comfortable but in great need of sun blocking curtains. Cafeteria: don't get the breakfast plan, it's a small crowded place. Have a coffee right outside (it's the best), and have breakfast next corner, at "Terracota" (mmmmhhhhh) Location: right on the center of La Crucecita, the second downtown in Huatulco. Pool: small, cold, not really appealing...plus their loungers are decrepit and falling apart.
Nice little super cheap place
Reviewed 4 october, 2016
My boyfriend and I stayed here for two nights as we explored Huatulco. It is not on the beach, rather it is in the center right next to the little park/plaza. This is a hotel that doesn't see a lot of foreign tourists, but I was just fine here. The beds are very comfortable, much softer than the normal rock-hard beds in Mexican hotels. A few of the tiles in the bathroom ceiling were a little beat up, so the hotel shows a little age, but everything is clean so it's no big deal. There is no bottled water in the room, which is strange, but there is an OXXO (convenience store, like 7-11) less than a block away, so we just bought our own. We paid the equivalent of $25US per night. At the front desk, they quoted a rate of about $40 per night, but they honor the rates you find on the Internet, so be sure to look around online a bit before you stop in.