Based on 366 review
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Due to the current travel environment, this hotel is currently not accepting guests for a short period. Reservations are available for future dates. Please see below for up-to-date policy information and ways to contact Hilton Guest Assistance. We look forward to welcoming you to the hotel soon.Near Santa Marta's Bay, Hilton Garden Inn Santa Marta offers comfortable guest rooms and thoughtful amenities in location convenient to many of the area's top attractions. Our hotel, just a 9-minute drive from Prado Plaza Shopping Center and Tesoro del Mar Shopping Center, provides you with a view of th...More details
Check-out ends at: 11:00
Reviewed 1 december, 2021
We could not take a shower one day of our stay because the water was brown . I contacted the front desk and all they said was it should last a few hours, I was in shock from the response. They never informed us the the water was safe to use or apologized for the inconvenience. Very disappointed in Hilton.
A pleasant stay
Reviewed 6 september, 2021
We really liked it here, about the only downside in general is that you enter on street level amid a huge amount of security and have to take a lift to the third-floor reception. The views from the upper floors are very good, especially from the rooftop pool lounge. The restaurant fare and service are good, too. I would've given 5 stars but our floor was dirty and sandy.
Can't Beat the Price
Reviewed 16 august, 2021
All things are relative and I have stayed at some places that were $750+ a night and awful and others that are less expensive but great. I was pleasantly surprised by the Hilton Garden Inn in Santa Marta. The building is beautiful, the decor modern, and it is located close to everything you would need to see or do in the old town. The staff is friendly. The breakfast was very good. This was probably the best price per the experience I have ever had. The rooms are nicely appointed and the cleaning staff seemed to be on top of everything. The only strange things would be that the pool had missing tile and when we arrived they offered "Welcome Beverages" and by beverages they don't mean a cocktail. It could be used for water or soda. A little strange for Diamond members.
Great hotel in middle of Santa Marta
Reviewed 8 august, 2021
Great hotel that serves a good buffet breakfast with pretty good variety. Rooms are nice but do not have a balcony. Staff is friendly and accommodating. They have a nice pool on top of the building that is rather small and most surprisingly is only open from 10 to 6, even though there is a pool bar that stays open much longer. On the weekend they are easier with the closing rules and tend to stretch the 6 a clock closure albeit the weekdays lifeguard adheres to the 6 o'clock closure relatively strictly. They have a small gym with one working treadmill but its tv screen did not seem to work. Also for some reason they do not have AC in that workout area on the top floor of the hotel, allowing you to enjoy the very warm Santa Marta weather or in other words sweat through it. Best thing about the hotel is that is within easy walking distance of a beach that is not that bad and plenty of restaurants that provide plenty of different food options. Finally they have a great modern grocery store right around the corner.
Great stay in Santa marta
Reviewed 17 july, 2021
Hotel was very clean and followed excellent Covid protocol. Place is updated and close to everything. Staff was very nice and accommodating. Good bang for your buck! Oh breakfast was also good but not much variation.