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Guests arriving at this lovely property in Santa Monica will find an exceptionally welcoming, cheerful and affordable hotel featuring all the comforts of home. Blending coastal style accommodations with friendly service and plenty of thoughtful benefits, this is the best option for corporate and leisure travellers visiting Santa Monica. Guests will also find very pleasing that the beach is just 5 minutes’ drive away. The airport is about 10 minutes away by car. The bright and contemporary rooms offer a comfortable where to rest and relax after an exhausting day. They come equipped with cosy be...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Reception servicesLuggage storage
Clean, utilitarian place to stay near Providence St. John's hospital
Reviewed 26 november, 2021
The staff was friendly and responsive. It is a stone's throw from Providence St. John's hospital. The room was clean, but utilitarian, to say the least. Not a room to luxuriate in. Good location, but in an uninteresting commercial area, right off Santa Monica Blvd., but a short walk to Wilshire Blvd., which is more interesting. The hotel is only a few miles from the beach. If you want a place to drop your things and then go out, this would be a good place.
If anything could go wrong…
Reviewed 9 october, 2021
For us, this trip has been the experience from Hades. When we checked in, they gave us a room directly in front of the elevator. We asked for a different room and they graciously assigned us a new room. It just happened to be next to someone who smoked in their room at night rather than go outside. Our room reeked of cigarette smoke. Once again we moved. This time to the 4th floor. It is right above the outdoor restaurant. We are also under the mechanical equipment on the roof which is loud and NEVER shuts off. I am writing this laying in my hotel room bed at 6:30 in the morning after listening to some piece of equipment buzz rhythmically all night. Then of course someone has walked around on the roof the last two nights. 🙄 I’m giving them a 2 because the room was clean. There is a charge of $16.50 per night for parking. Many of the guests appear to be receiving care at the hospital across the street (several people in wheelchairs) and one woman specifically said she was here to stay while she had a medical procedure. Honestly, at this cost, we should have spent a few hundred extra to be at a hotel on Ocean Dr or a block off the beach.
Clean sheets would’ve been nice
Reviewed 4 october, 2021
Turning down the bed the first night of a 3 night stay discovered sheets had not been changed because they were wrinkles and STAINED. Clueless front desk offered no apologies but did send someone to change them. Room was otherwise OK except for sticky floor & loose tile under the sink. Also low water pressure. Grab n Go breakfast only. Only a few homeless vagrants outside but security was good.
Good location and clean
Reviewed 11 september, 2021
The hotel is is in a great location and rooms are well-designed. Parking is now $15+tax per day - no longer free like many earlier reviews state - but it is underground and secure. They also have grab and go breakfast with a fruit, yogurt and muffin.
Bed Bugs - No accountability from manager
Reviewed 26 february, 2021
I got bed bugs here. I called and spoke to the manager to ask for a refund or for him to pay what it wound cost me to get rid of the bed bugs that I had now brought home, and he refused to take any responsibility. He claimed I got them on a plane. I’m not sure how I would have gotten bites all over my chest, butt, and upper thighs, on a fully-clothed, 2 hour plane ride. He also claimed that they fumigate the hotel every month but when I asked for proof that the room I stayed in was fumigated or for him to tell me the date when it was last fumigated, he wasn’t able to provide either. He said they’re well trained on infestations, but didn’t know that bed bugs can live for up to a year without a host. The mattress also didn’t have a cover on it which is bed bug protection 101 - it seems the someone well trained would have known this. It’s really frustrating and unethical that this place would take no responsibility. I hope no one stays somewhere that’s so dishonest.