Based on 2071 review
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Only 15 km from Los Angeles International Airport, this boutique property is located in the heart of Santa Monica within walking distance to the beach, Santa Monica Pier and 3rd Street Promenade. The boutique property with 175 rooms on 6 storeys has a warm California feel. The air-conditioned establishment features a lobby with 24-hour check-out service, a hotel safe, hairdressing salon, café, bar and restaurant. Business guests are sure to appreciate the conference facilities. In addition, Internet access, room and laundry services, a garage and a bicycle hire service are provided. The Superi...More details
Check-out ends at: 11:00
Excellent parking staff!
Reviewed 15 january, 2022
Beautiful hotel, right on the beach within walking distance to many attractions, but the real winner here is the valet staff! Manuel, Riccardo & Emerson were incredible, courteous, friendly, kind and exemplary in their service. Couldn't ask for better service from the moment we stepped out of our car. Really wonderful people and it was very much appreciated.
Great location, but pretty average stay.
Reviewed 13 january, 2022
Nice rooms, good service, but very expensive for an average stay. (Understood a lot of the price are the occupancy taxes and fees they are required to charge). I liked how they had bikes available, however, when we requested them for a group of three, they had been all taken until around 3:30pm (when they only had two available). On top of that, the bikes were pretty rusty. If you are a light sleeper, request a room that is not on the second floor and does not overlook the lobby. I was in room 238, and you could hear the music from the bar in the lobby at night, and then in the morning when they turn it back on. In the evening, we had drinks at the bar, which had a great ambiance with the gas lamps and fires, however, the drinks themselves were sub par -- most of us didn't finish them. I had also forgotten my phone charger--I wish they could have given me one to borrow, but they referred me to the gift shop to purchase one. For a high end hotel, I would have thought they would have had a few to spare.
Great location with the best staff
Reviewed 4 january, 2022
We spent 5 nights at the JW Marriott in Santa Monica. The location can't be topped with the beach steps away. What really makes this hotel top notch though is the staff. Everyone was so friendly and helpful and all needs were taken care of immediately. Wanted to especially give a shout out to Apolo, Jesus, Ricardo and Manuel. They are a dream team and made our stay amazing.
great location, great staff
Reviewed 3 january, 2022
This JW Marriott is warm, welcoming, and the location can't be beat. The staff were amazing and knowledgeable about the area. It was too cold for me, but the pool and view looked tempting. Though the rooms and lobby could use a fresh coat of paint this is still a great property with excellent staff.
Reviewed 30 december, 2021
I stay at the JW Marriott in Santa Monica at least 3 times a year for business, but my recent trip in December was great due to the amazing service provided by the valet and front door staff. Special shout out to Emerson, Antonio, Roy, Jorge, Jesus and Apolo! This team is super attentive and learns your name.