Hotel City Express Querétaro Oficial

Starting at

$ 48

TripAdvisor Review

Based on 801 review

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This chic and modern hotel prides itself of a quiet and central setting in Queretaro. Its privileged location makes it a perfect base to discover the area and allows visitors to easily get around the city and access the 5 de Febrero and Bernardo Quintana industrial zones. This attractive establishme...

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Property Info

This chic and modern hotel prides itself of a quiet and central setting in Queretaro. Its privileged location makes it a perfect base to discover the area and allows visitors to easily get around the city and access the 5 de Febrero and Bernardo Quintana industrial zones. This attractive establishment welcomes visitors with stylish and contemporary facilities with exceptional attention to detail. The ample and tastefully decorated rooms offer simple elegance in design and all the necessary amenities to ensure a fully enjoyable stay. Travellers may relish the opportunity to savour delicious bre...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Reception services
Luggage storage
No cribs / beds for children availableNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersWheelchair access - noEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashCoffee / tea in common areasMeal service changed to increase securityThe use of a mask is mandatory in the establishmentIn-room accessibilitySupport for excursions / ticket purchaseFree breakfastShower room adapted for wheelchairsWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. This guesthouse also features complimentary wireless Internet access and a pTake in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. This inn also features a picnic area and barbecue grills.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This farm stay also features concierge services, an arcade/game room, and a fireMake use of convenient amenities such as complimentary wireless Internet access, a hair salon, and barbecue grills.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features gift shops/newsstands and a fireplace in the lobby.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesBalconyEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cottage also features complimentary wireless Internet access, wedding services, and a picnic area.Business center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    262

  • Very Good

    216

  • Good

    193

  • Reasonable

    81

  • Bad

    49

Travelers profile
  • Business

    368

  • Couples

    160

  • Solo travel

    29

  • Family

    190

  • Friends getaway

    46

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Clean and efficient

Reviewed 7 october, 2019

The hotel is relatively new, clean, well designed and efficient. Double queen beds room was compact but functional. Breakfast was good enough to get you going in the morning. 20 min walk to Alameda. Great price too.

AlainL729

Excelent hotel to sleep.

Reviewed 8 september, 2018

In my opinion, the hotel is ok just for one night, max 2. Is quiet, great service. I didn't like the breakfast area. Very noisy and small. Even so, is ok for business or weekend. I would recommend for short stay.

jctrimino

Pleasantly surprised

Reviewed 18 july, 2016

Always impressed with the coffee bar at City Express. The great advantage is you are just ten minutes from the centro historico. You can walk or take a taxi (but don't drive down there the traffic is horrendous). Parking is secure and the breakfast is OK. The best thing is I got a web special at this property for 15% off.

Profe_Federico

Really bad service, but the hotel is similar to the rest of the City Express

Reviewed 15 september, 2015

We choose this hotel because we need a to stay close to the main highway in order to leave the city quick, since our Journey would be long (over 2000 miles). When I made the reservations using Trivago, I asked for a 2 adults and 1 Children, then I was redirected to Hoteles.com. The rate was higher than posted because the date and the additonal person in the room so I paid in the website. We arrived to the hotel at 3AM after drive 700 miles, I checked in and then get my daughter, son and the luggage from the car, when we entered to the hotel the guy at the front desk stared at us until we got in to the elevator. Once we got to the room, 3 minutes later, the security guard knock at the door (at 3:15 AM) to claim that we only have reservation for 2 adults not three. I argued that I made a reservation for two adults and one child and also show him my reservation in my phone, he insisted that I should go to the front desk to fix the problem so I went there. At 4AM I was continuning arguing about and also shown him that Hotels.com didn't required any extra payment for the children above 12 years old. He said that their policy was that a child must be under 12 years or lower. Also they had our reservation through Expedia.com and only for two adults. I didn't use Expedia.com, but Hotels.com. Bottom Line, I didn't want to argue anymore because of the time in the morning and I end paying additional $120 MXP to the extra, I had already paid in the website. Here the main problem for me is: 1 - Why they didn't wait until I check out to charge me the rest, we only slept 6;30hrs because this incident. 2 - The final rate I paid doesn't correspond to a hotel of this category, I could choose a better hotel for that price. 3 - It is very akward that a security gard get to your room like you did something wrong. 4 - If I show front desk person that the problem was caused by them why should I have to paid extra. I have stayed in City Express Hotel several times in the past and even in this trip in Tuxtla Gutierrez, Chiapas and San Luis Potosi, with no problems at all, but this hotel. I don't recommend to stay in this hotel or at least don't get at 3AM. I normally don't complain about the service when I stayed only one night, but I don't like to be treated as a criminal

Jose Luis G

Clean, simple and near to city center

Reviewed 30 june, 2015

The rooms are clean an modern. Nothing fancy but practical. It is located about 5 to 10 min with taxi from the city center. The breakfast is included but quite simple. Don't expect a huge buffet but at least it is enough to start the day.

Xilian