Pousada dos Ponteiros

Starting at

$ 87

TripAdvisor Review

Based on 446 review

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Located in the access to the Maceió Beach. Spacious and reserved, with pleasing color decoration combined with parts of the local crafts, The chalets have porch with hammocks, irresistible sea front or a lush tropical garden. Situated in an area of 10 thousand square meters, front of the sea, on the...

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Property Info

Located in the access to the Maceió Beach. Spacious and reserved, with pleasing color decoration combined with parts of the local crafts, The chalets have porch with hammocks, irresistible sea front or a lush tropical garden. Situated in an area of 10 thousand square meters, front of the sea, on the beautiful beach of Maceió. Between the garden and the sea, kiosks with deck chair are inviting for moments of total relaxation.The town, 100 miles north of Natal, offers an excellent infrastructure of services-restaurants, bars and cafes to the tourist service. Is considered one of the best places ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Wellness facilities
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. S
Reception services
Free self parking
Free self parkingFree self parkingFree self parkingPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EFree self parkingCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje. Se ofrece ademáCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje.Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SFree self parkingFree self parkingTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a fireplace in the lobby.Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. STowels and bed linenTake time to pamper yourself with a visit to the full-service spa. After practicing your swing on the golf course, you can enjoy other recreational amenities including a 24-hour health club and an outTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access andCoffee/Tea MakerCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. STVGimnasioEnjoy recreation amenities such as an outdoor pool or take in the view from a garden.Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a steam room.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    298

  • Very Good

    95

  • Good

    41

  • Reasonable

    7

  • Bad

    5

Travelers profile
  • Business

    30

  • Couples

    177

  • Solo travel

    12

  • Family

    104

  • Friends getaway

    73

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Terrible Customer Service - Não Recomendo, Péssimo Serviço!

Reviewed 10 january, 2022

I made a reservation on Booking last November 2021 for a one night stay on January 15, 2022. Then, on January 9, 2022, I received an email from Booking saying that there was an issue and to contact the hotel. I called the hotel immediatelly and spoke with Diego who told me he did not know what was going on, but would hold off a room for us until the manager arrives on the next day. Well, the next day I called the hotel and spoke with Maria Fernanda, who introduced herself as the hotel manager, and told me that there was an error on the reservation and that I would have to do another one again, but with today's rates which were almost triple than what I had reserved initially. I asked how that could be since it was not my fault that her reservation system had an error and pretty much she called me a liar by saying that I had received an email much earlier about that and did not respond. If I had received any emails from them or Booking I would have contacted them immediately since I was interested in staying there for one night. Which of course is not the case anymore. Because if they are treating future guests like that, then imagined how they treat them in person. I definetely DO NOT RECOMMEND anyone to stay there. There are many others hotels in the area with great customer service. I wanted to try Pousada dos Ponteiros, but regret immensily to had tried to give it a shot. I will continue to book with Pousada (hotel) Mi Secreto in the future. They provide an outstanding customer service! Reservei essa pousada em novembro de 2021, no Booking, para uma estada de uma noite no dia 15 de janeiro de 2022, e recebi um email do Booking no dia 9 de janeiro de 2022, dizendo ter um problema com a reserva e para entrar em contato com a pousada. Liguei imediatamente e falei com o Diego, que disse que iria bloquear o quarto que havíamos reservado e que ligássemos no dia seguinte para falar com a gerente. Liguei no dia seguinte e falei com a Maria Fernanda, que se apresentou como gerente, e praticamente ela me chamou de mentirosa na minha cara. Disse que eu já deveria ter recebido um outro e-mail do Booking e que não havia respondido e que se quisesse eu teria que reservar outro quarto nos preços de hoje. Ora, eu reservei em Novembro de 2021, e queria que eu fizesse uma reserva que agora iria me custar praticamente o triplo?? Tamanha deselegância e descaso da parte dessa pousada que obviamente não prezam o cliente, pois se eles tiveram algum problema com o sistema de reservas deles, no mínimo era para se desculpar e nos oferecer o mesmo quarto que havíamos reservado pelo mesmo preço, nada de mais ou menos. Bem, obviamente depois dessa só me resta a alertar a todos os meus amigos e conhecidos, que não reservem nada com eles, pois se fizeram isso com um futuro hóspede pelo telefone, imaginem o que não fazem pessoalmente. NÃO RECOMENDO! Existem outras maravilhosas pousadas, incluve uma que já fiquei (ver postagem passadas) várias vezes, Mi Secreto, que tem um excelente serviço e prezam seu nome e reputação.

carlosmour

Amazing Pousada

Reviewed 16 december, 2018

A tropical paradise in the arrid North Eastern part of Brazil just in front of endless beaches. The small monkeys were a plus. The large apartment with its generous spaces, an enormously comfortable bed and full-power airconditioning was probably the best I've ever staid in Brazil.The breakfast was nice with the normal variety of fresh fruits, breads and cakes. Excellent coffee. The city/village of Sao Miguel do Gostoso is charming with a surprising number of excellent high quality restaurantes. Sea food is highly recommended. The pousada is reasonably priced, given the high standards.

Johan041964

Lugar incrível! Amazing!

Reviewed 30 december, 2017

The pousada was fantastic and my husband and I had a wonderful time staying here. The chalets were private and the walkways between them are surrounded by lush vegetation which make the grounds very beautiful. The pool is warm and clean, lit at night and suitable for both lounging and swimming and is served by a poolside bar. The pousada is situated right on the beach and within short walking distance to restaurants and pubs and the stores in town. It is one of the few pousadas in São Miguel do Gostoso having beachside amenities. These included bar service, food (Super delicious Hawaiian “Poke Bowls”) and beach lounging and sitting areas. The amenities in town gave us a variety of things to do and places to go. The hotel staff were very friendly and helpful, and enough staff speak English to make it comfortable to communicate in English. Buggy rentals and ATV rentals give you the option of traveling the endless beaches and this place seems to be a hotbed of wind and kite surfing. We didn’t try the surfing but rented an ATV and traveled the beach North over the dunes. Best day ever. Overall, highly recommended!!! For us, staying in the pousada was a far superior experience to any hotel.

558rutem

Nice place, great staff

Reviewed 4 january, 2017

The room we had was wonderful! Very spacious with a nice balcony. The staff is really attentive. The restaurant is good, but they don't have dinner. Make sure to order the Tapioca Rendada for breakfast!

Julia L

Good Enough to relax

Reviewed 21 april, 2012

Big rooms, silence, nice view from the sea view suites. Very good breakfest, many diferent fruits, and typical food, as bananas and tapioca. The staff is very very kind. The swiming pool could be better, the prices are a little bit higher then I expected for the city.

Caetano B