Based on 563 review
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general: 4 star accommodations. Local Attractions: Close to local attractions such as Bourbon Mall and West Plaza Mall.
Check-out ends at: 11:00
good place for a quick stay
Reviewed 19 october, 2020
i stayed at plaza inn for a weekend and it was a good experience. the room is good and very clean, the staff is amicable and attentive and overall I had a nice time. breakfast is average and the good thing is the place is really close to one of the city's largest shopping malls (bourbon), also close to sesc pompéia one of the city's nicest cultural spots (unfortunately closed due to the covid-'9 pandemic). if you are staying for a couple or a few nights and not spending time in the room it is a nice go-to place. price is not that expensive as well, but I believe it has bigger, nicer rooms.
Smoking is tolerated!
Reviewed 17 october, 2019
We've been experiencing cigarette smoke in our bathroom which is coming through the ventilation(which apparently does not function in any other way) for 2 WEEKS now and we complained the reception several times about this smell. Yet, it still stinks around the same time every day! Unbelievably ignorant handling of the issue whatsoever. Every thing else is fine, but this is a big problem for many non-smoking people as we don't want to suffer because of someone's filthy habit. Thanks for nothing so far. At least make sure it says 'smoking allowed in rooms' on your website!
Overall rating here is largely misleading unless hostels are the baseline
Reviewed 19 december, 2018
When booking it, quite puzzled I was to see such a highly rated hotel at such a relatively cheap price... having checked in and experienced it, now I can see why. All rooms face a busy street so good luck to you with a getting a good sleep, there is only one (cold) water tap in the bathroom (good luck trying to shave), there is complementary tea and (instant) coffee but no kettle to boil water let alone any kitchen utensils to cook anything (what is the point having all that kitchen equipment and complementary tea then?), breakfast is quite poor (except for the fruit which were fresh) and coffee is terribly disgusting. Top it up with a tiny shallow pool, very old fitness equipment and pretty dated rooms and furniture generally, and you can sense what it feels like staying at this hotel. Not the worst in the world, bearable - but I will not come back if I have choice.
Excellent staff team!
Reviewed 13 october, 2017
Thank to all staff team! Great atmosphere, great room service, shower too small, internet wifi not good at all, I truly recommend this hotel, good location and quiet street, unless you match the day with a concert!
Reviewed 16 november, 2016
Plaza inn american loft is very good located. It is a very good hotel with good facilities in the room as microwaves, oven, dishes, etc. It is almost in front of Bourbon Mall with many restaurants, cafes, and market. The bathroom is very small, and the shower was hard to find a good temperature. But it was very good!