Holiday Inn Sarasota-Airport

We needed a quick stay before an early morning flight out of Sarasota SRQ airport. After a bit of research, we chose Holiday Inn Sarasota - Airport. Not disappointed. There are a number of hotels surrounding the airport, but we found this one to be more affordable and have some better reviews. We'll add to the good reviews here. The lobby area appears to have been recently updated, as it is very nice. Contactless check-in (Janet was kind and courteous) and check-out, if that is important to you. Three of us stayed on the 2nd floor in a 1-King-bed + sofa-bed room. We were not looking for 5-star accommodations. We just wanted a clean, safe, comfortable night of sleep. We got it at this hotel. Our room was definitely in need of being moved higher up on the "needs to be upgraded" list. Old school A/C, carpet worn out, not bright and shiny - but that is ok. We didn't need it to be anything else.

I'd like to comment on the excellent service I received from Dawn and Chereka at the Holiday Inn - Sarasota Airport location. David Alexander must be a true leader if he has personnel that care about the customers. I am hearing impaired and Dawn was extremely gracious with helping me at the Sunday morning buffet. She made an effort to approach my table and make certain I had everything I needed. Any questions I had regarding checking out or room accommodations, Chereka was very detailed in helping with the answers. The entire time she had a beautiful smile on her face [not once did I feel like I was bothering her] ... very gracious. What a treat to have happy, energetic and friendly service from your staff. I highly recommend this location and hope to experience the same with all the Holiday Inn's in my future travels. Brae

We arrived in the afternoon - just wanted to get changed and go to the pool. Upon trying to use hand sanitizer stations around the building, there was NO sanitizer in any of the wall mounted machines. During this time? I even called to make sure that precautions were being implemented still at this hotel before reserving a room. When we got in our room, the bathroom was disgusting. Hairs all over the floor, on the toilet and on the counters. Went to shut the room darkening curtain- there was one. And it was so holy it may as well have not been there. The carpet looked like it hadn’t been cleaned in weeks. It was gross. Went to use the luggage rack- it was broken. Called down- we had to pack up and move. Next room seemed ok. Pulled the covers back and there were hairs in the bed. This grosses me out. Looked like the room had flooded- drawers wouldn’t close, doors wouldn’t close. Tv remote had not back on it. Then we get to the pool and there had to be 50 plus people there for a party. Social distancing was not happening. We decided to at least enjoy the beautiful weather and sat outside and chatted. Not one person from the hotel came to check things out, make sure rules were being followed. It was pretty quiet over night. We got up and went to the pool. It was great for about an hour. Another guest came in turned their music on SO loud. It was very inappropriate music. I asked him kindly if he could please turn it down. He shook his head yes- but didn’t. I got my children and we left. At this point we were all so annoyed with how our get away was going we decided to leave the hotel at 10 am. Our plan was to stay for the day and swim. I have never been to a hotel where guests were so rude to one another. This is the 2nd poor experience I have had at a Holiday Inn. I will not attempt it for a third time. Last chance. It was not great.

I stayed at this hotel MANY times because the office/business I work at is less than 7 blocks from this "place" (trying to keep it clean) - The management at this place must really suck!! The people at the front desk are rude at best and under-trained at best. The only highlight I can talk about is over the course of years staying here, the food has always been good (mainly wings). Everytime I check in I call my wife on the way to the room because house keeping is so bad it's become a running joke with us. This time (last wednesday 9/9/2020) I opened the room and the ottoman/footstool was on the chair in the room and the curtains were tied together! I took pictures and sent them to my wife and we laughed.,,,but that is frigging sad. A short time later the guy in the next room decides he wants to listen to or play something worse than the hardest of metalica type rock on full volume. It sounded like he was playing a live guitar with an amp! I called the front desk and she offered to move me!!!!!!!!!! I said "let me get this right, you want me to pack up all of my stuff to move because you don't want to deal with this puke!!?? She got the hint and went to his room and had to BEAT on his door for him to even hear her! Between all of that, and my HORRIBLE past experiences and the crust on the carpet that I stepped in multiple times with my bare feet in this room....I AM DONE!!! NEVER AGAIN!!!!!!!!!!! There is a VERY NICE IHG property that I am sitting in as I write this in Lakewood Ranch called the "EVEN". Look this property up and book it!! LOVE THIS PLACE!! By the way....I mentioned above I am Spire Elite...that is because I travel and stay at A LOT of IHG properties. I am also a retied Military E-9/CMSgt,,,,and I DO NOT need recognition....BUT....it is obvious from y travels that ALL holiday inn hotels are made to recognize their Sprire Elite members when they arrive. This location NEVER...NOT ONCE EVER EVER EVER said thank you for being a Spire Elite OR asked me if I wanted my bonus points or something from the commisary......I hope someone from corporate reads this! Being military....and following regs for years...these people just don't care on SO MANY LEVELS!! Once final thing....I don't think these folks give a darn about COVID when i comes to the well-being of the customers compared to other IHG properties. SUGGESTION: Manger at this property.....spend two weeks on the road to local properties seeing how they treat customers and implement just 1/2 of those policies and you'll keep customers.....but...I'm done....I'll drive MILES to work and NOT stay their just to be close to work. I didn't proof read this review.....sorry about the typos

First off this hotel was very clean, nice and followed all covid precautions. The staff was amazing and very nice and helpful. The conference was the reason I was there. I reserved the room for a small party and it was just the right size plenty of room and it was setup very nice and clean. The bathrooms was amazing very very clean. I would recommend renting this place out for small gatherings.