Holiday Inn Express & Suites Saugerties - Hudson Valley

Starting at

$ 186

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TripAdvisor Review

Based on 27 review

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Welcome to the Beautiful Brand New Holiday Inn Express and Suites Saugerties, New York,conveniently located on NYS Thruway Exit 20 in the foothills of the Catskill Mountains. Home of Woodstock '94 which was held in our Backyard. The Town of Saugerties offers antiques, boutiques, museums and restaura...

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Property Info

Welcome to the Beautiful Brand New Holiday Inn Express and Suites Saugerties, New York,conveniently located on NYS Thruway Exit 20 in the foothills of the Catskill Mountains. Home of Woodstock '94 which was held in our Backyard. The Town of Saugerties offers antiques, boutiques, museums and restaurants.Saugerties was featured in the New York Times for its adaptable environment and all that it has to offer. Woodstock is a short drive from the hotel and is home to many local musicians and artists. It is the hometown of the American comedian, actor, television host, and musician Jimmy Fallon. In ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Business Facilities / Facilities
Business Center
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedWheelchair access (there may be some limitations)Coffee / tea in common areasIn-room accessibilityContactless check-in availableFree breakfastShower room adapted for wheelchairsWheelchair accessible bathroomTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelePamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Make use of convenient amenities, which include complimentary wireless Internet access and gift shops/newsstands.Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    14

  • Very Good

    4

  • Good

    3

  • Reasonable

    1

  • Bad

    5

Travelers profile
  • Business

    7

  • Couples

    3

  • Solo travel

    2

  • Family

    2

  • Friends getaway

    1

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice hotel near wedding venues and Woodstock...

Reviewed 14 october, 2021

We attended a wedding that was held at the Saugerties Steamboat Factory from Sept 30 to Oct 2nd. The hotel was fairly new, very clean and while service could have been better, it was sufficient. Like so many businesses there appeared to be a lack of staff available to assist. They didn't have the extra pillows in my room that I'd asked for when I reserved online; they didn't respond to my email; when we got there there was no one to help with the cart and my husband was injured so he had to do it with difficulty. But, the check-in desk clerk brought the pillows to the room. Whenever we needed anything they were accommodating. They gave us the name of a local eatery, Miss Lucy's Kitchen, in Saugerties. Next day, we went to Woodstock for a walk around the town I hadn't been to in years. The beds were comfortable. The only thing is that the room would not warm up and it was cold at night. I slept with my winter coat on. Others have made this comment. They pre- set the maximum room temp at 75 but the room itself wasn't 75 and it was cold and windy outside. The TV guide doesn't work so we didn't know what we were watching. We had to scroll through the channels. But, we didn't really care, the room was spacious. They could have left a couple of luggage stands so we didn't have to leave our luggage on the ground. The room wasn't cleaned at all and it being during COVID we weren't surprised - they just should have told us because we would have taken the garbage out... Nice place but masks were not required indoors and they should have been for everyone's protection... The breakfast was better than some we've been to during COVID... tip - switch the pancake maker to a waffle iron...

Layyylah

Go elsewhere. 2 stars are generous.

Reviewed 14 august, 2021

This place is terrible. The room was okay so two stars for that. Everything else was a zero. The kid working the desk at night was nowhere to be found two times I needed them. One time he sitting in the lobby reading. It’s not obvious that he works here. I just thought has was a guest. The second time after looking around for many minutes, when I went out to my car, I found him hanging with his friends in the parking lot. The kicker was breakfast. I arrived at 9:30 AM for a breakfast that was to close at 10. The pancakes were gone. The bacon and eggs were gone. The pastries were gone. You get the idea. So I speak to the woman behind the front desk. I ask if I can get a voucher for a nearby breakfast place. She tells me that she has to call management. I said when. She says they are not here. I say but I want to eat breakfast now. I walk away because I’m not getting anywhere. I decide to get my coffee which by the way I was pretty good and then she comes over to me it says there are bacon and eggs. So the quarters of bacon and eggs are gone but she thought that is biscuit which was called and look like something else McDonald’s dystopian nightmare was bacon and eggs. I will get the picture speaks for itself. This looks like a nice property and I thought that Holiday Inn express was trying to compete with Hampton Inn price and features. Fail! Back to the chain of hotels. Summary Dash decent room, disappearing front desk clerk at night, useless front desk clerk during the day, absence of any authority at the front desk to deal with even a simple issue, management not available, breakfast almost completely wiped out at 9:30 when it was supposed to end at 10. Simply nobody helpful. Find anywhere else. There were several hotels right here including Howard Johnsons and others. Just skip this one.

Mark G

Breakfast Substandard

Reviewed 20 july, 2021

Stayed at Hotel on 2 different occasions in July 2021. Rooms were clean and comfortable. Staff was pleasant. Problem was that they advertised hot pancakes for breakfast but the pancake cooking appliance was not working with a sign indicating Out of Order. However, we had been there on 2 separate dates with 8 days apart. Upon further investigation by myself and other patrons, we we informed that the pancakes were not available because the hotel has not obtained the mix and had not had the mix even though covid restrictions have been lifted for several weeks. . The sign was a lie!

dougsiny

Worst run hotel and rude/nonexistent manager

Reviewed 24 may, 2021

DO NOT provide them , with. Credit card , if your company is responsible for the room payment. They billed myself and co workers , for the room , because they didn’t have a piece of paperwork from the company. The best part is we were repeat guests , with several reservations a year. Instead of calling the company and asking for what they were missing , they asked for our cards at check in ( for a “ security “ deposit of 50 dollars ). They billed out cards for the room immediately. The manager is non existent and refused to provide her name . She apparently is managing from her house , so basically is collecting a check but not actually showing up

I8329TNtraceyw

Convenient location right off 87. New hotel good sleep

Reviewed 11 march, 2021

New hotel. Comfortable quiet room. Continental breakfast grab and go. Convenience store gas station with in walking distance. Very short drive to downtown Saugerties. Half hour from Hunter Mountain. Sheets and bed were great.

homer17402