Extended Stay America Phoenix - Scottsdale - Old Town

Starting at

$ 113

TripAdvisor Review

Based on 167 review

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This charming hotel is set in Scottsdale. null may take advantage of the Wi-Fi connection on public areas at Extended Stay America-Phoenix-Scottsdale-Old Town. The null provides 24-hour reception. Extended Stay America-Phoenix- Scottsdale-Old Town follows environmentally sustainable practices.

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Property Info

This charming hotel is set in Scottsdale. null may take advantage of the Wi-Fi connection on public areas at Extended Stay America-Phoenix-Scottsdale-Old Town. The null provides 24-hour reception. Extended Stay America-Phoenix- Scottsdale-Old Town follows environmentally sustainable practices.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipment24 hour receptionFree wireless internetWheelchair access (there may be some limitations)Without elevatorsThe use of a mask is mandatory in the establishmentIn-room accessibilityTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Free self parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    26

  • Very Good

    32

  • Good

    30

  • Reasonable

    29

  • Bad

    50

Travelers profile
  • Business

    39

  • Couples

    40

  • Solo travel

    31

  • Family

    29

  • Friends getaway

    10

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good front desk help

Reviewed 14 december, 2020

Kind, capable assistance figuring out a complicated (partly due to my credit card) billing issue even later and at long distance. Good job with complexity, great courtesy, also very reasonable charges and rates overall.

judylT9543KI

EXTREMELY SIGNIFICANT MANAGEMENT DECLINE

Reviewed 18 october, 2020

When we first arrived I was pleasantly surprised and extremely impressed with the service I received from the Managers and staff. They really provided great customer service and truly felt like a valued guest!! Troy and Christina could definitely be a lead and standard to be attained!! Now there is a manager that literally looks and smells like a homeless person, needless to say there is no level of standard with this manager Dennis. From customer service to grooming their is much to be desired! From what I’ve seen If you want to be sexually harassed and offered drugs then your in luck from the “manager to his friends that Take up congregation there is no room for customer service! I’m saddened to see this set as an acceptable role model- staff is supposed manage to aspire to.

Maggie M

Worst place ever

Reviewed 28 february, 2020

Stay somewhere else. The place isn’t safe. People sleeping in stairwell... the management are awful. I thought because it was Sottsdale, it was safe. NO! The bathroom smelled of urine. There is no drain cover in the shower. Only half the shower head works. The iron doesn’t work and I can go on but... you get it. Stay somewhere else!

triplet2020

Excellent management

Reviewed 14 february, 2020

Troy and Christina do a terrific job running this place. Extended stay hotels tend to attract unruly guests (some times in groups). They don't last long here! The new maintenance man, John, is very knowledgeable.

DanFarfan_ta

Ugh

Reviewed 28 december, 2019

One of the worst places we’ve ever made the mistake to book. Room in dire need of maintenance like paint, shower leaked, no hairdryer. No fishes in the kitchen. Super small room and dirty. Never again.

vanafarm