Based on 167 review
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This charming hotel is set in Scottsdale. null may take advantage of the Wi-Fi connection on public areas at Extended Stay America-Phoenix-Scottsdale-Old Town. The null provides 24-hour reception. Extended Stay America-Phoenix- Scottsdale-Old Town follows environmentally sustainable practices.
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Good front desk help
Reviewed 14 december, 2020
Kind, capable assistance figuring out a complicated (partly due to my credit card) billing issue even later and at long distance. Good job with complexity, great courtesy, also very reasonable charges and rates overall.
EXTREMELY SIGNIFICANT MANAGEMENT DECLINE
Reviewed 18 october, 2020
When we first arrived I was pleasantly surprised and extremely impressed with the service I received from the Managers and staff. They really provided great customer service and truly felt like a valued guest!! Troy and Christina could definitely be a lead and standard to be attained!! Now there is a manager that literally looks and smells like a homeless person, needless to say there is no level of standard with this manager Dennis. From customer service to grooming their is much to be desired! From what I’ve seen If you want to be sexually harassed and offered drugs then your in luck from the “manager to his friends that Take up congregation there is no room for customer service! I’m saddened to see this set as an acceptable role model- staff is supposed manage to aspire to.
Worst place ever
Reviewed 28 february, 2020
Stay somewhere else. The place isn’t safe. People sleeping in stairwell... the management are awful. I thought because it was Sottsdale, it was safe. NO! The bathroom smelled of urine. There is no drain cover in the shower. Only half the shower head works. The iron doesn’t work and I can go on but... you get it. Stay somewhere else!
Reviewed 14 february, 2020
Troy and Christina do a terrific job running this place. Extended stay hotels tend to attract unruly guests (some times in groups). They don't last long here! The new maintenance man, John, is very knowledgeable.
Reviewed 28 december, 2019
One of the worst places we’ve ever made the mistake to book. Room in dire need of maintenance like paint, shower leaked, no hairdryer. No fishes in the kitchen. Super small room and dirty. Never again.