Based on 43 review
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Located in Sept-Iles, Quality Inn Sept-Iles is a perfect starting point from which to explore Sept-Iles (QC). The property offers guests a range of services and amenities designed to provide comfort and convenience. Service- minded staff will welcome and guide you at Quality Inn Sept-Iles. Designed for comfort, selected guestrooms offer flat screen television, air conditioning, heating, wake-up service, desk to ensure a restful night. The property offers various recreational opportunities. Quality Inn Sept-Iles combines warm hospitality with a lovely ambiance to make your stay in Sept-Iles (QC...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Business Facilities / FacilitiesMeeting RoomsBusiness Center
Reception servicesLuggage storage
Rude, Condescending Reception Staff
Reviewed 31 august, 2019
The Quality Inn Sept Iles hotel looks appealing from the outside. It is a new building in the parking lot of the town's biggest mall. Having a 24-hour Walmart next door was quite nice as I needed a few essentials for my travels. Check in was unpleasant and inhospitable. There was a ‘Back in Five Minutes’ notice on the counter. I waited about ten, but needed a pee, so went to the toilet. When I returned I said good evening to the woman who now sat behind the reception desk, but she was busy playing solitaire, so did not bother to look up. As I approached the desk I said that I have a reservation. At that, an annoyed face looked up at me and uttered, very sharply, “What?” I was a bit taken aback. I repeated that I have a reservation and told her my name. “What?” she snapped for a second time, “Name?”. I repeated my name. “Spell it!”. I spelled out my three letter surname that I am sure she could have figured out for herself had she cared to. Wordlessly, she thrust a form in my general direction for me to initial and sign in several places. I asked what time breakfast would be. “6.00am!”, she grumbled. “Until what time?” I enquired. “What?!” she responded..... and so the one-sided conversation went on until I asked her what her name is. She wore no name tag, which is probably best if you planning to be openly rude and disrespectful to your employer's paying guests. Her name is Josie. I told her that she is rude and that she would be able to read about herself on Tripadvisor. After that she tried to crack a smile and look at me whenever I passed, but it was too late. The smiles should have been part of the non-existant welcome. What inspires hotel operators to hire such rude, condescending people to manage their guests’ first experience on arrival? These people can make or break an hotel’s reputation. I suggest that whoever runs the Quality Inn Sept-Iles starts by disabling games programmes on the desktop computer and then initiates customer relations training. If that fails, find someone friendly to welcome guests. It was blindingly obvious in the mall across the car park that Sept-Iles has no shortage of unemployed people who would love to be an hotel receptionist and they are friendly enough too. The hotel itself is bog-standard. There is nothing special about it. It is functional and clean, but rather dark considering how new it is. Breakfast was uninspiring, but it was here that I experienced my first smile from a Quality Inn Sept-Iles hotel employee, so that was a plus. I will try another property in the hope of a decent welcome if I return to these parts.
Can't be beat!
Reviewed 29 july, 2019
We haven't stayed at any other hotel in Sept Iles but I can't believe any other one would be as good as this one! Great staff at the front desk and cafeteria were very warm and welcoming. The room was beautiful, clean and quiet with a most comfortable bed. The included breakfast was one of the best I've seen at any hotel with a great selection of food and drinks including an expresso machine. We are definitely staying here again on our next visit to Uashat!
Reviewed 24 september, 2018
Wow. First night but really nice hotel. Close to everything, nice staff, big rooms which are clean & quiet. Ill come here next time! ----- Premiere nuit mais impressionnée ! Proche de tout, staff gentil, grande chambre propre et bonne insonorisation! Mes prochains séjours seront ici!
Clean and quiet.
Reviewed 20 january, 2017
This hotel offers nice large rooms that are clean and quiet. There is a mini-fridge and a microwave in my room. My stay was very pleasant in this new hotel. The free breakfast is decent consisting of eggs, bacon, sausages, potatoes, baked beans, breads, cereals, yogurts, muffins, cookies, some fresh fruit. I will stay again when in the area.
Loved my stay!
Reviewed 25 november, 2016
The hotel offers wonderful service by friendly and courteous staff. It is a beautiful new hotel for Sept-Iles, especially with the much appreciated decor honouring the Innu culture. The cost of the room for the value of the stay and the service received was very reasonable.
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