Reviewed 25 September, 2021
It was comfortable, spacious, friendly, quiet, classy - I had a great stay, The breakfast was great also. There was plenty of space to visit with friends. The decorations were tranquil and soothing. The staff was very friendly and helpful.
Reviewed 4 September, 2021
Traveling to my brother's funeral, I stayed at this horrible hotel. The first room on first floor had mold on ceiling of bathroom and a framed photo hanging sideways on one of the brackets. Room keys wouldn't open side hotel door.
Second room on Second floor had beds not made, with heaps of bedding strewn around. And trash was not picked up from room.
Third room on 3rd floor was an upgrade to a suite, but there was no hot water. And on the second night the elevator smelled like puke.
Nice day clerk , (Madison?), made an adjustment to my bill for the trouble. And the final bed was very comfortable.
How such a new hotel could have so many problems is beyond 🤔 me.
Reviewed 24 July, 2021
At our recommendation, relatives booked rooms to stay at the Comfort Inn on Midland Dr in Shawnee, KS, July 2021, on their way back to Wichita from a trip to Chicago, They arrived at about 11:30 pm and found their room filthy, dirty socks, unclean surfaces, roaches, vomit in the elevator they used and more. The third floor they were staying on was also filthy with empty room doors open and dirty towels piled n the doorways. They said the third floor was mostly empty of guests. The experience was bad enough that they chose to cancel the night and leave the hotel and drive the rest of the way home in the middle of the night. Curiously there were other guests in the lobby at 2:30 am and they said they were also having trouble and knew of several other guests that had left. I am posting this because we live in the area and have booked rooms for other events and for relatives staying in the area at this hotel many times because it is newer and convenient, We nearly booked this hotel for wedding guests a month ago and we are glad that we went elsewhere. What our relatives found is not acceptable. They are not picky people and for the rooms to be bad enough to drive them out in the middle of the night is extreme, The Choice Hotel chain must get a handle on this property or it will fail completely. We will not be recommending the Midland Drive Comfort Inn to friends or family any longer until there is proof that it has rectified its problems.
Reviewed 6 February, 2021
Everyone was so helpful and kind . I recommend this to anyone. Rooms are very clean. Parking was not an issue
This place is conveniently located for what we need. Shopping dining- entertainment- gambling.
Reviewed 31 January, 2021
We enjoyed our stay with Comfort Inn & Suites. There rooms are so comfortable and cozy. The staff was very polite and helpful!. The general manager is so good with customers. She always makes us feel we are at home