Based on 392 review
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Enjoy outstanding western hospitality when you choose the best full-service hotel in Sheridan.
Check-out ends at: 11:00
Business Facilities / FacilitiesSteam room
Pool and wellness facilitiesIndoor pool..
Reception servicesLuggage storage
Old Property, and it Shows
Reviewed 28 october, 2021
The architecture is reminiscent of an old Holiday Inn, when they had an indoor pool near the lobby and rooms surrounding the pool, all reeking of chlorine. The former pool and surrounds was now a lounge and eating area for the breakfast buffet, which now cost $$, but was probably free pre-pandemic. Did not partake, as across the street near the Walmart is a fabulous doughnut shop. I had reserved a room with king bed, but had to settle for 2 double beds. The A/C was incredibly noisy, sounding of jet aircraft when the fan came on. The worst feature was a broken bath tub drain, which would not drain the shower water unless you kept it toggled down. As soon as you let go, it closed up again. The Guest Laundry was out of order, and since I had planned laundry at this stop, we had to go downtown to a laundromat. When we checked out, the desk clerk asked if there were any maintenance issues. I mentioned the tub drain, the A/C, and the lack of a laundry. She seemed unconcerned, and didn't make a note of anything I said. This place needs major renovation and care.
Too far from downtown
Reviewed 16 september, 2021
Large facility located near I-90. Indoor lobby was completely void of chairs and other furniture. Our room was average however we had requested a King Size bed and ended up with 2 double. Bathroom was small but did have a bathtub. Morning breakfast buffet was adequate. We were on a tour so this site was selected for us. We wish it could have been closer to downtown to have more restaurant options.
It is showing it's age
Reviewed 8 september, 2021
We spent the night there and although I am a tried and true IHG member, this old gal is showing her age. Check-in was excellent except that I was stuck behind KAREN who insisted that she had been wronged by IHG by not putting her in a room than befitted her queen like status. The rooms were clean and aged but very comfortable.
Not for me.
Reviewed 3 september, 2021
We were given a room that the air conditioning compressor was on its way out. It was extremely loud. We were able to switch rooms. Also the one dryer in the hotel was not working. I was told to go 8 blocks to dry my clothes. Only one server in the dining room. Food was okay, my husband had a hamburger that was over cooked and dry.
Vacation during Covid
Reviewed 1 september, 2021
Room was good but was told lounge would be open until last person was gone or 2:00 AM. Went down to the lounge about 10:30 and was told it was closed even though there was a guest sitting at the bar. Was not allowed to enter. Also breakfast was not very good quality for the amount the charge. Wasn't that good if it had been included.