Holiday Inn Express & Suites Shreveport - West

Starting at

$ 146

Property Location With a stay at Holiday Inn Express & Suites West, an IHG Hotel in Shreveport, you'll be within a 10-minute drive of Eldorado Casino Shreveport and Sam's Town Casino. This hotel is 6.8 mi (10.9 km) from Shreveport Convention Center and 7.6 mi (12.2 km) from Horseshoe Bossier City Ca...

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Property Info

Check-in starts at: 15:00

Check-out ends at: 11:00

<h3>Property Location</h3> With a stay at Holiday Inn Express & Suites West, an IHG Hotel in Shreveport, you'll be within a 10-minute drive of Eldorado Casino Shreveport and Sam's Town Casino. This hotel is 6.8 mi (10.9 km) from Shreveport Convention Center and 7.6 mi (12.2 km) from Horseshoe Bossier City Casino. Distances are displayed to the nearest 0.1 mile and kilometer. <br> - Mooretown Public Art Project - 1.9 km / 1.2 mi<br> - Mooretown Park - 2.6 km / 1.6 mi<br> - Independence Stadium - 4.7 km / 2.9 mi<br> - Hirsch Memorial Coliseum - 4.9 km / 3 mi<br> - Louisiana State Exhibit Museu...

5420 Interstate Dr, Shreveport, LA 71109, USA - Shreveport, Louisiana - U.S - 71109

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 11:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    54

  • Very Good

    37

  • Good

    25

  • Reasonable

    32

  • Bad

    9

Travelers profile
  • Business

    45

  • Couples

    41

  • Solo travel

    6

  • Family

    45

  • Friends getaway

    3

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Average Mid Range Hotel - HI Express West, Shreveport

Reviewed 6 january, 2022

We stayed there last night and found the hotel to be average. When arriving at night, it is difficult to see the streets to get there as it is not on the I20 frontage road, but one road back.The streets are very dark and the neighborhood is not one of the best. The property appears to be fairly new, but like most HI Express hotels, the construction is not very good and everything is aimed towards cheap. But, that is ok. The clerk was very nice and helpful. Our room was clean and everything worked. However, due to the cheap construction there is almost no sound deadening. It is located close to the Interstate and we could hear the trucks going by constantly. Not a soft hum in the distance but a sound like it was in the parking lot! The included breakfast was almost nothing ... just a sausage sandwich or cereal basically. They called it hot because the sandwiches were rewrapped and in a hot serving pan. Parking was ample but parking lot lighting left a little to be desired. They make it obvious that HI is more interested in saving a few bucks than in any real security for its guests. Overall, no problems, but the quality or level of service provided by Holiday Inn Express appears to be dropping the more we stay at their hotels. This one just fit that pattern. The price was high for what we got, but not outrageous. HI wants to charge higher rates than their properties deserve.

Dan F

Not up to HIE standards

Reviewed 17 november, 2021

Hot. is in rough shape and dirty. First room smelled so bad had to walk out. Next room smelled much better but very dirty floor. Staff was friendly but everything just looked run down and poor shape. I thought the tile floor was pitted until I took some wet toilet paper and wiped the floor.....it turned brown. Carpet even worse. Also right next to train tracks and you guessed it......train horns.

G7811ISmichaelg

WORST EXPERIENCE EVER

Reviewed 19 february, 2021

Came here to escape the winter storm, so my expectations were low to begin with. The first room was actually decent until the roof/ceiling started leaking. Was then placed in a room where the temp was 85degrees, smelled of mildew and looked like Norman Bates resided there. The toilet seat (see pictures) should have been replaced ages ago and the tub (see pictures) was flaking. Lucky for me there was water in the whole place or city for that matter. As lucky as I was to have semi-safe place to be stranded... the room wreaked of mold/mildew. The Keurig had old, stagnant water in the reservoir. The hair dryer was dirty. This begs the question: if this a room they hardly use, when was it used last? Also was it cleaned after it was used and given to me? The price of $122/night was DEFINITELY NOT WORTH THE PRICE

Bella R

Great Staff, Dated Facility with Poor Maintenance

Reviewed 1 december, 2020

Header: I originally booked 4 nights here for a business trip, and ended up checking out the first morning. I will start by saying the staff were very helpful, professional and friendly. As far as my hotel experience goes; I arrived after 7pm, checked in and grabbed a cart to put all my bags and hanging clothes to take upstairs to my room. The carts are very big and have plenty of space for lots of baggage and clothes and they were available right at the front door. The front desk clerk informed me that the front elevator was out of order (expired annual inspection) but the back one was working fine. So I carted my stuff to the back and got up to the third floor and went all the way back to the front to my room. First impressions: The halls were clean but you could hear everything in rooms as you passed, not much privacy. The hotel itself is a bit dated and many repairs already made, some better than others. My door would shut and latch but wouldn’t lock, as it was crooked in the frame, ok whatever. The slide lock still worked. Unpacked my things, not very much space in a single room but it was the cheaper option, so it was expected. Went back down to park my vehicle and noticed a wrecked car in the parking lot, an 80s sedan with 4 very flat tires and leaves all over it, it had been there a long time. That was a bit strange but whatever. The parking lot was a pitch black nightmare, other than the street lights on the main road, barely illuminating the far edge of the lot, there was no other lighting besides one pole, illuminating the wrecked sedan in the front. One of the exhaust fans for the laundry room mounted to the outside of the building had been hit by a truck or something at one time, so it made an annoying metal scraping noise in the background. The area is downtown so it was a bit unnerving at night but not the worst. Went back inside and climbed the stairs to my room, which I actually enjoyed as I’d been driving all day and needed to stretch a bit, plus my room was right by the stairs to the parking lot. The bathroom was decent sized and well lit, glass shower doors were nice. I took a shower, the water was hot and had good pressure. There was a porcelain ledge in the shower that I propped my foot on to wash my legs and feet that immediately fell off. I put it back on after cursing to myself. Finished my shower and dried off with fabulously soft towels, walked to the main room on a strangely sandy floor. Not many things were cleaned very well but whatever, again. The bed was fantastically comfortable but a bit short, it was a king that was turned sideways to save space, so my feet hung off of it with my head all the way up (I’m only 5’8”). It was getting cold so I turned the heater on and set it to 65 (large wall unit) The tv was crooked but it didn’t bother me too much. After about an hour, the room was getting very hot. The display on the heater still set at 65 but the wall thermostat said it was 75 in the room. Not sure why but it never turned off, I had to shut it off manually. I tried several times to get it to work like it should, even set it at 55. It still ran non stop. I fell asleep on the comfortably soft bed and nice clean sheets with an assortment of different density pillows, finding the perfect one for me easily. I woke up freezing of course because I had the heater off and it dropped to 26 degrees overnight (very rare for northern Louisiana) The heater warmed the room very quickly so I quickly had to shut it off again after I got ready. Went downstairs to grab the free breakfast and noticed it was just grab and go (COVID changed so much) so I just left it and started my vehicle. I stood outside contemplating staying here another 3 days, and I just couldn’t bring myself to do it. Think of me however you want, but all the other hotels in the area were similarly priced, so I wasn’t going to deal with so many things I hated and switching rooms to one that was probably just as bad or not much better. The staff were awesome, one found another cart for me while the other checked me out, I insisted that I didn’t want to stay. They were very nice, professional and apologetic, but I just didn’t want to deal with that particular hotel anymore. Overall I would never stay here ever again, you couldn’t pay me to stay here again. I feel sorry for the hotel desk staff having to deal with bad maintenance practices and shoddy cleaning work.

N4635CFchristians

Fair, but promising when renovations and pandemic are complete

Reviewed 17 october, 2020

We are a family of 4 (kids are 1 and 12) passing through on our way to NOLA which is just a little over 4 hours from here. We arrived very late at night after calling ahead to let them know how late we would be. The good: the front door is locked at night and you have to use your room key or ring the bell. The front desk ladies both at night and in the morning are wonderful! We felt very welcome. We were not interrupted by any renovations and I’m sure once all the rooms are updated it will be much better. During a pandemic, breakfast was the best you could ask for and was appreciated. The lady at the front desk had all the food back there and I just kind of pointed to an assortment of things. She asked how many/how old were the kids I was feeding and just set me up with some goodie bags of muffins, bananas, oatmeal, cereal, milk, and juice. I took it back to my room and was able to have my coffee from the provided keurig while the kids ate. Quick check out too! Oh and the room felt very clean which is important right now. The area did not feel unsafe but that’s subjective. The Meh: We booked a king suite with a sofa bed as shown in their profile photo listing here on Expedia. We were first given a king suite with a jacuzzi tub in the corner of the bedroom. We headed back down and she gave us the correct room which was right next door (215). The room wasn’t anything to call home about. Carpet was ancient and I didn’t really want to be barefoot on it and didn’t want to put the baby down. We had to go back down to the front for bedding for the sofa bed. Bath tub was very old also, so we just gave the baby a quick rinse because it was stained and had rust colored spots on it. Overall, I think the good wins because they are clearly updating the place so any complaints I could possibly have won’t be valid when all that’s done. The sleep was pretty comfortable. The staff we encountered was great.

jesslovestexas