Based on 3421 review
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This charming eco-resort enjoys an oceanfront location 20 minutes' drive from Playa del Carmen. The Xcaret ruins are just a ten-minute drive from the resort, while the celebrated Mayan ruins at Tulum can be reached by car in just over half an hour. Alternatively, guests might spend a relaxing, sunny holiday lounging by the hotel's lavish outdoor pool with a drink from the pool bar. Children will delight in the playground and splash zone, and adults can enjoy a relaxing massage or facial in the spa. The spacious rooms boast double Jacuzzis and relaxing hammocks on private balconie...More details
Check-out ends at: 11:00
Best family hotel
Reviewed 13 february, 2020
We had one of the best experiences in our trips to Quintana Roo, We recommend the hotel 100% was an amazing experience....waking up listening to the birds, for my son to be in touch with animals and see them is juts something you just can not do in many other hotels and countries! The staff was extremely kind and we just loved it! Here some pictures!!
This place is literally d o g.
Reviewed 3 february, 2020
I came here, and never wanted to leave. my one problem, was that all of the people acted like I was the rat king. They took me to the sewer, and crowned me! it was a bit odd. But they gave me ood ffod, and now i control the rats! im so happy. i am now living my lifelong dream< yay! goob food two.
Holiday to relax
Reviewed 2 february, 2020
Although the building is in need of running repairs, it is fine for a 3 star. However if you were expecting this to be adults only, it has recently changed. Luckily for me there weren’t too many children during the bulk of my stay. The staff are the best & most friendly I have experienced and all very welcoming, especially Francisco, Erik & Julio in the restaurant
Reviewed 7 august, 2019
I liked staying here very much with the uniqueness of the layout if the pool so much natural vegetation, & critters visiting your tables I loved it. The manatees in the river & our little cabin kitty that came to visit every day. The food was amazing & they catered to me as I had celiac disease.
Also to thank ....
Reviewed 24 july, 2019
Thank you to Christopher entertainer he teach me to ride a bike ... he was very helpfull and kind I felt like if he was my son and Claudia like my daughter, also the restaurant to nayelly , ameirany and Pablo and manzo because they show me all the good and tasty food , I appreciate everything that you guys do for me because you make me feel like home more than a friends I got a family here in Cancún... thank you Bel Air!!<3