Generations Riviera Maya By Karisma

Ganhe um passeio de lancha exclusivo no Hurb. Acesse:https://www.hotelurbano.com/viajantehu/regulamento-pacote-cancun-passeio/

TripAdvisor Review

Based on 4755 review

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Generations Riviera Maya, by Karisma is a fabulous concept that fosters coexistence between couples, wedding groups, families and friends, in an environment of warmth and convenience creating unique and unparalleled vacations, Gourmet Inclusive® experience. 162-suite hotel, awarded by AAA as Four Di...

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Availability

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OCEANFRONT TWO BEDROOM SUITE

This category of room with impressive views is a combination of an Ocean Front Luxury Jacuzzi Suite + an Ocean Front One Bedroom Jacuzzi Sui...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 6 children -

by 2 years

Immediate booking

OCEANFRONT THREE BEDROOM SUITE

This category is the perfect choice for large families. It consists of a combination of an Ocean Front Luxury Jacuzzi Suite + 2 Ocean Front ...

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Cancellation Policy

Amenities in this room:

Max 6 adults

Max 6 children -

by 2 years

Immediate booking

OCEANFRONT THREE BEDROOM SWIM UP SUITE

Enjoy maximum privacy, views of our white arena and the largest artificial coral reef in the world, these spacious suites are located on the...

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Cancellation Policy

Amenities in this room:

Max 6 adults

Max 8 children -

by 2 years

Immediate booking

OCEANFRONT TWO BEDROOM POOL SWIM UP SUITE

This category of room with impressive views is a combination of an Ocean Front Luxury Suite + an Ocean Front One Bedroom suite. Each suite i...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 6 children -

by 2 years

Immediate booking

OCEANFRONT THREE BEDROOM POOL SWIM UP SUITE

Direct access to our main pool from the private balcony of your suite, connected to our pool bar. This category of room with impressive view...

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Cancellation Policy

Amenities in this room:

Max 6 adults

Max 8 children -

by 2 years

Immediate booking

OCEANFRONT TWO BEDROOM SWIM UP SUITE

Enjoy the maximum privacy with views of our white arena and the largest artificial coral reef in the world, in these spacious suites, locate...

See more details

Cancellation Policy

Amenities in this room:

Max 4 adults

Max 6 children -

by 2 years

Immediate booking

OCEANFRONT ONE BEDROOM SWIM UP SUITE

Suite with direct access from your balcony to the infinity pool. Enjoy from your private balcony the beautiful white arena and the largest a...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 2 years

Immediate booking

OCEAN FRONT ONE BEDROOM SUITE

These elegant and spacious suites have a king-size bed or double beds and a sofa bed so that children can sleep for the night. This suite is...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Property Info

Generations Riviera Maya, by Karisma is a fabulous concept that fosters coexistence between couples, wedding groups, families and friends, in an environment of warmth and convenience creating unique and unparalleled vacations, Gourmet Inclusive® experience. 162-suite hotel, awarded by AAA as Four Diamonds and The Magellan Awards 2014 award winner, by Travel Weekly that extends across a play host where our visitors enjoy a gourmet kitchen, light suites with a specialized service from mayordomía. Families will be able to enjoy peacefully knowing that their little ones will be in the hands of a t...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Family entertainment and services
Nanny
Cot available on requestAccepts major credit cardsPolyglot TeamBus parkingButlerGymnasiumATMWedding ServiceBus parkingButlerJacuzzi
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
Common areas
Playroom
Reception services
24 hour reception
Accommodation
24-hour room servicePlayground
Food & Beverage
PubrestaurantBuffet Restaurant24-hour room serviceCocktail Services
Transport options
Pool BarParkingFree ParkingValet ParkingGarage
Business Facilities / Facilities
Steam roomConference Center
several
ElevatorFree Wifi
Pool and wellness facilities
Babysitting on RequestFree fitness centerDirect beach accessMassage ServiceSPA
Stores
Gift ShopHair stylistBeauty SalonShops / Shopping

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    3885

  • Very Good

    540

  • Good

    185

  • Reasonable

    85

  • Bad

    60

Travelers profile
  • Business

    100

  • Couples

    947

  • Solo travel

    35

  • Family

    2740

  • Friends getaway

    477

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Amazing vacation with impeccable service

Reviewed 5 december, 2021

We were 2 couples that stayed at Generations for a week. Everything was amazing, especially our butler service provided by Gerado. He was predictive of our needs and stayed one step ahead. Would highly recommend the resort and staff. Gerado, Israel, Juanita, Angela’s and Isabella.

Karen F

Generations

Reviewed 5 december, 2021

Amazing accommodations. By far our favorite resort. The staff were amazing and the food and drinks and atmosphere was a 10/10. We are coming back as soon as we can. Butler's were amazing and made the trip an experience that we will never forget. Highly recommend Luiz and Gerardo for butler service if you are a member!

conradk424

Amazing service by Israel and Stephanie

Reviewed 4 december, 2021

We were at the Eldorado Royale for 3 weeks in which time we reconnected with our friend Israel and his partner Stephanie. Israel treated us as he always has with kindness, respect and friendliness. He went out of his way to make our stay the best we could have. He is very very efficient at his job. Thank you again to Israel and Stephanie. Great job.

Pat C

Awesome Time in Riviera Maya.

Reviewed 3 december, 2021

Our kids has the best time at Generations Riviera Maya, Karla & Erick made this trip the most memorable for our kids, they truly were the life of the party. My son literally would stop at he was doing to go hand out with the Karlita & Erick. Best people for the job. 🤍

266ivones

Amazing staff, Avoid weddings

Reviewed 3 december, 2021

Amazing staff at the hotel, in general they go out of their way to help. We had 2 butlers - Israel and Stephania during our stay who were absolutely fantastic. Unfortunately staff are let down by the corporate parts of the hotel - when we went they had booked 3 weddings in to hotel, shutting all the restaurants bar one and essentially shutting down the main areas of the hotel for everyone except wedding guests!

KiwiChops2008