City Express Playa del Carmen

TripAdvisor Review

Based on 104 review

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El hotel City Express Playa del Carmen se ubica muy cerca de las playas más bonitas de la Riviera Maya, del parque ecoturístico Xcaret y en la ruta que te lleva a las zonas arqueológicas de la zona. Playa del Carmen, ciudad bañada por las aguas del mar caribe, combinada por su belleza natural y cult...

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Availability

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Quarto simples

Equipped with a queen size bed, digital telephone, high speed internet, data port, air conditioning, LED display with cable / remote control...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 12 years

Immediate booking

Quarto duplo

Equipped with 2 double beds, digital telephone, high speed internet, data port, air conditioning, led screen with cable / remote control. Se...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 2 children -

by 12 years

Immediate booking

Property Info

El hotel City Express Playa del Carmen se ubica muy cerca de las playas más bonitas de la Riviera Maya, del parque ecoturístico Xcaret y en la ruta que te lleva a las zonas arqueológicas de la zona. Playa del Carmen, ciudad bañada por las aguas del mar caribe, combinada por su belleza natural y cultura prehispánica. En tu viaje, no puede faltar una excursión a Tulum, una ciudad Maya como ninguna otra. Tulum, construida en la costa del mar Caribe es una zona arqueológica como ninguna. Otro lugar que debes incluir en tu itinerario es Xcaret, un parque temático ecológico donde tu y tu familia ...

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Check-in starts at: 15:00

Check-out ends at: 13:00

Property Amenities

Reception services
24 hour reception
Cleaning / Laundry Services
Daily maid serviceLaundry / Dry Cleaning
Business Facilities / Facilities
Business CenterMeeting Rooms
Rooms for the disabledPolyglot TeamCot available on requestAccepts major credit cardsGymnasium
several
Free WifiSmoking areaWheelchair Accessibility
Transport options
Parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    48

  • Very Good

    32

  • Good

    9

  • Reasonable

    9

  • Bad

    6

Travelers profile
  • Business

    15

  • Couples

    17

  • Solo travel

    1

  • Family

    56

  • Friends getaway

    7

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice

Reviewed 19 may, 2021

Hotel is very simple, but very clean. Breakfast ok, not a ton of options, but I have been spoiled on previous vacations. It was nice for us that don’t spend too much time at the hotel anyways. We just come to the hotel to sleep and shower. Not a lot of hot water though at the shower.

annegaucha

Missing some essential services

Reviewed 11 february, 2020

Staying at the property in Feb 2020 and not impressed with the lack of concern regarding leaving the pool looking like a cloudy mess during high season for tourism. Didn't close the pool till the third day after our arrival. That pool issue would have taken some time to develop (we have a pool so speaking from experience). Also forget about the laundry room - maintenance said it's been down for about a week. Checked with front desk, no English by the way, and no ETA on either pool or laundry. Just be aware that there's no sense of urgency to restore essential services.

Ogopogo2014

Excellent stay in Playa del Carmen

Reviewed 16 december, 2019

I stayed only one night before getting a flight in Cancun airport. The hotel is located in fron of the freeway, but it is perfectly insulated and you don't hear absolutely no noise. Nice swimming pool and enjoyable breakfast

SilvioD D

Hotel in PDC

Reviewed 1 may, 2018

Very nice, clean place to stay in quiet area of PDC. Breakfast buffet good. Convenient place for parking and in/out to visit city. Many restaurants are close with good food and appropriate prices. Recommend.

travelok1

Great family hotel

Reviewed 9 april, 2018

Rooms cleaned every day with fresh towels. Swimming pool was great for kids,120cm at the deepest. Air conditioning worked well in the room. Plenty of facilities in the room, fridge-freezer, how, microwave and sink. There was a modern flat-screen TV that we didn't make use of. The power from the shower was poor but that could really be my only complaint. The staff were very nice everywhere on site. There is a shuttle bus service that runs at 9am, 11am and 1pm every weekday. You need to tell them the night before if you want it otherwise it doesn't run. It will take you to either senor frogs or kool beach which really covers either side of 5th avenue. Go to senor frogs if you want to take the ferry to Cozumel or take the Ado public buses. There is also computer facilities in the reception for free with a printer, which was great for printing our boarding passes. There are 4 restaurants right outside the hotel, we managed to make use of three of them. There is also a shopping mall about 15mins walk from the hotel if supplies for young kids are needed. There is a city express hotel next to the suites, if you are booking an excursion, the buses will leave from the hotel and are not always visible from the lobby of the suites. Breakfast was fine, it doesn't change much other than what gets mixed in with the scrambled eggs but we all found something we liked so can't complain. There is a small shop in the reception for essentials and it is very reasonably priced. Overall, we were very happy with this hotel and would be happy to go back if the opportunity arises.

Boffy1