Valentin Imperial Maya

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$ 637

TripAdvisor Review

Based on 15822 review

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Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in México. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological...

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Property Info

Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in México. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites. Facilities include a lobby with a 24-hour reception, currency exchange, lift, hairdressing salon, a theatre and a games room, a café, bar and seven a la carte restaurants, conference facilities and Internet access, room and laundry services.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Stores
Beauty Salon
Reception services
ConciergeLuggage storage
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourContactless check-out availableEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourMasks available to guests24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CBicycle rental on siteProtective clothing available for guestsEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourMinimum age of clients 18Dry cleaning / laundry servicesWheelchair access (there may be some limitations)Recommended for adults onlyEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourSmoking areasReception with wheelchair accessIn-room accessibilityEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourHealth clubEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourShower room adapted for wheelchairsPool or snooker tableWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sFree self parkingEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features concierge services, wedding services, and a television Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake time to pamper yourself with a visit to the full-service spa.Take time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aEnjoy recreational amenities such as an outdoor pool and a spa tub. This hotel also features concierge services, an arcade/game room, and a picnic area.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baPamper yourself with a visit to the spa, which offers massages and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and a spa tub.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aMake a splash in one of the 2 indoor and 9 outdoor swimming pools and enjoy other recreational amenities, which include a sauna. Additional amenities at this resort include complimentary wireless InteNumber of buildings/towers - 1Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceSpend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. This aparthotel also features complimentary wireless Internet access and tour/ticket assistanceRelax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities at this hotel Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. This hoRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additio

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    11660

  • Very Good

    2857

  • Good

    811

  • Reasonable

    279

  • Bad

    215

Travelers profile
  • Business

    58

  • Couples

    11507

  • Solo travel

    81

  • Family

    1064

  • Friends getaway

    1442

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great vacation

Reviewed 28 november, 2021

We have visited this resort 6 times now and will continue to make it our preferred resort destination. The property is incredibly beautiful and impeccably maintained. The food options are great with the service in all eating locations superb. The staff make sure everything about your stay is tip-top. The pools are wonderful as is the beach. Staff can make or break your holiday but here at the Valentin it’s never a problem, it’s guaranteed great. Yolanda, the restaurant supervisor is everywhere, supporting staff in doing their best. Noemi, Jesus, Fabiola, Alejandra and Floriceli are a few of the many wait staff at La Marche, one of the busy breakfast and lunch spots who greet you with smiles and make sure you’re happy. Francesco and Jerald take care of you at the pool and beach, always with smiles. Oscar, in the priority lounge takes extra care that you have everything you need, again always with a smile. Mario will whisk you about the resort when you need a lift and if you’re walking there is always a smile and a wave from him. These are only a few of the knowledgeable, competent and cheerful people who make sure your stay is everything you want and more.

W6756JZelainem

6th visit, and we will return

Reviewed 28 november, 2021

We visited from Oct 24th to Nov 6th, for our 6th visit. As expected, it was an amazing trip. We got to reconnect with some staff members and meet some new staff as well. Everyone was very friendly. Lizeth, Martin and Thalia at the main pool always made sure that we had a drink, while Grissel and Diego took good care of us at night at Don Miguel. Jared and Francisco prepared our bed at the quiet end of the pool each morning and brought us more towels when needed. Every servers we had were very friendly, special mention to Gabriela, Vianey & Miguel. It was a pleasure to chat and catch up with David and Yolanda. Angel, Monzeratt, Noemi, Timothe and Jose Luis made our diners very special. Sexy Lorenzo, Jesus and Baby Dinosaur kept us entertained during the day and we watched the Imperial Band at night in the plaza. The Taco trucks were a nice addition. We missed the opening of the new coffee shop by a few days, unfortunately. Overall, it was an amazing vacation. We had some issue with our A/C and it took 3 visits to get it fixed, but it was sorted out. The only thing that was not as good as our previous visits was the wifi. I think this is the only place were they could improve a bit. See you next year for our 7th time

Jattzia

Valentin

Reviewed 28 november, 2021

We just visited this resort for the 4th time and had another amazing trip! The Go team was absolutely unbelievable as always. Lorenzo, Jesus, and Baby dinosaur made the trip. We hang out a lot in the main pool and the bar tenders there Davi and Jorge were amazing.

kvn33118

3rd visit, slightly disappointed

Reviewed 28 november, 2021

This was our third visit to Valentin imperial, and our sixth visit to Mexico. I have pretty high expectations and I will admit I am a bit of a foodie. But when you are paying a high dollar for A resort, I don’t think that is an unrealistic expectation. Things were different this time at Valentin. As always, the beach is beautiful, the grounds are beautiful, the band in the evening is outstanding, and the rooms are very nice. The ginger restaurant was by far our favorite place to go. I am not a sushi fan but the rest of my party was and William was amazing. He created them sushi dishes that compared to Japan. I just ordered off of the menu at the sushi bar. Our least favorite restaurant was the French restaurant, in the past it was not. The food seemed to be pre-plated and came to the table at a warm temperature but did not feel fresh. The restaurant is expansive in size and the waiters have to do a lot of quick paced work which did not allow you to really relax because they were always running around the restaurant. The food was still good, but just did not seem to be the high quality of the past. This year we upgraded our room to a silver suite which had a large sunken bathtub halfway in your room and halfway in the bathroom. The only separation was a sheer curtain from the bathroom in the bedroom where the tub was. I would not recommend this. There really was no privacy in the bathroom and when the bathroom lights were on, your bedroom was lit up as well. I would say my greatest disappointment on the trip was the chips, salsa, and guacamole. This is the first time at a resort that I’ve been to that the chips came from a bag. The Buffett’s were modified for Covid, and the servers would actually dish out what you wanted from the Buffet but there was never fresh chips, salsa, and guacamole. That was really frustrating for me because that is one of the things I love at the resorts. I think this will be our last time to Valentin as we decided that things were not to the quality that it has been in the past.

melodiet619

Best Resort in Mexico

Reviewed 28 november, 2021

We were at the Valentin for 2 weeks at the end of September. This was our 21st time at this fabulous resort after having to cancel last year because of Covid. The staff and management went out of their way to ensure that the resort was safe for visitors. The Covid safety measures (required at all hotels) were reasonable and had no negative effect at all on our enjoyment. As always, everyone treated us like royalty and ensured that our vacation was outstanding in every way! We were treated this way from our very first visit. The Valentin has a special ability to hire and train staff who are fun, friendly, professional and talented and who go out of their way to ensure that you’ll have the best vacation ever! The incredible staff are this resort’s most valuable asset, but the resort itself is also special. This isn’t just a “hotel on a beach”, but a lush property with perfectly maintained, beautiful grounds, meandering paths and low-rise buildings that are meticulously maintained. There’s a variety of restaurants and bars and never a problem finding great food or just the right cocktail! The main pool is huge and has been laid out in such a way that one end caters to those who want DJ music, games and entertainment and the other end is for those who want it a bit quieter. There’s also a long, winding lazy river. The beach suffered a bit in the last hurricane, but the Valentin is working hard at getting it back to perfect - including brand new palapas. We’re returning to the Valentin in December and look forward to trying out the new coffee shop. We’ve been to many other resorts in Mexico, but the Valentin is our “go-to” place, and now we don’t go anywhere else in Mexico.

P H