GrandStay® Residential Suites Hotel – Rapid City

Starting at

$ 174

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TripAdvisor Review

Based on 669 review

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Property Location Located in Rapid City, GrandStay Residential Suites - Rapid City is a 2-minute drive from Rushmore Mall and 6 minutes from Dinosaur Park. This aparthotel is 3.4 mi (5.4 km) from Central States Fairgrounds and 3.7 mi (6 km) from Monument Health. Distances are displayed to the near...

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Property Info

Property Location

Located in Rapid City, GrandStay Residential Suites - Rapid City is a 2-minute drive from Rushmore Mall and 6 minutes from Dinosaur Park. This aparthotel is 3.4 mi (5.4 km) from Central States Fairgrounds and 3.7 mi (6 km) from Monument Health. Distances are displayed to the nearest 0.1 mile and kilometer.
- Rushmore Mall - 1.4 km / 0.9 mi
- Rushmore Plaza Civic Center - 3 km / 1.9 mi
- Berlin Wall Exhibit - 3.2 km / 2 mi
- Journey Museum & Learning Center - 3.2 km / 2 mi
- Pirate's Cove Adventure Golf - 3.4 km / 2.1 mi
- Main Street Square...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Pool and wellness facilities
.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    384

  • Very Good

    188

  • Good

    60

  • Reasonable

    17

  • Bad

    20

Travelers profile
  • Business

    56

  • Couples

    168

  • Solo travel

    17

  • Family

    341

  • Friends getaway

    47

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

It was okay

Reviewed 17 october, 2021

We booked a couple nights here because they allowed dogs and offered 2 bedroom suites which included sitting rooms and kitchenettes. Check in went smoothly and the staff was pleasant enough. It appeared that the hallway carpet hadn’t been vacuumed in a week or more but we were pleased to find the carpeting in our room to be clean. The refrigerator was a decent size and clean. The cook top had a fairly large area of a brown residue around a burner, likely from something that had boiled over from a pot and hardened. I was able to clean a small amount of it off with a wet paper towel, but it really needed a cleaning with a scrubber, which honestly wouldn’t have been that hard for housekeeping to do. The dishwasher had dirty dishes in it but there were enough clean dishes and utensils in the room for us to put dinner together. The bathroom was clean though the walls could have used a simple scrubbing. The sheets on the bed were thin but the bed itself was very comfortable. We were surprised that the closets only had 1 coat hanger. There was a nicely maintained pet exercise area at the back of the hotel.

Steven S

A nice stay!

Reviewed 16 september, 2021

We have always had a good experience at the GrandStay hotels. The room was clean, welcoming and a comfortable bed! The complimentary breakfast was perfect. The staff was accommodating and helpful. It was placed well for our travels to downtown and also to Mount Rushmore and the Black Hills.

jimjanebarry

Good Location, Very Good Room

Reviewed 22 july, 2021

We stayed here for 5 nights and the stay was very good. We had a suite and had plenty of room. We had a bedroom, living room, 3 televisions and a hot tub in our room. The hotel is centrally located and we were able to get around town and back easily. We were able to take day trips to Mt. Rushmore, Devils Tower, and the Badlands. Parking was plentiful and easily accessible. The breakfast was not the greatest, other wise I would have given 5 stars. I would stay here again if I come this way again.

Jerome M

No, no, no

Reviewed 23 june, 2021

Other than a convenient location near major roads and low prices, there’s little good to report on this hotel. Here’s our experience over an eight-night stay. 1. SAFETY. On our first night, the battery died on the smoke alarm in our room. Despite our repeated requests, it was never replaced. This has got to be a violation of the most basic hotel safety code. 2. SAFETY AGAIN. A front desk staffer complained to me about guests stealing “everything” from the reception area if he left the front desk for even a minute. This left me feeling unsafe. 3. MORE SAFETY. Someone threw plastic chairs into the swimming pool and no one removed them. Kids were playing and swimming around the chairs. 4. CONNECTIVITY. WiFi had been inoperable for at least a week when we arrived and was only fixed a couple days into our stay. 5. CLEANLINESS. Where to start … a short list of issues included a sticky bathroom floor (disgusting to go barefoot), dirt-encrusted window sills, stained furniture and carpets, stained towels, stained sheets (the worst) and hallways that were never vacuumed while we were there. 6. MISCELLANEOUS. The guest washing machine ate quarters without registering them and wasn’t fixed even after a staff member tried to fix it. The breakfast featured some of the lowest quality food I’ve ever had in an American hotel. The staff left toxic, smelly cleaning products sitting in the elevators and hallways.

mtnview9

Disappointed

Reviewed 10 june, 2021

After reading the reviews, I was glad we were able to book this hotel, however I was very disappointed. Pros: Comfortable beds, centrall,y located Cons: Hotel is very outdated and the third night of our stay there were kids on our floor who ran up and down the hall from 11.pm unti after 12:00 am. I asked them to be quiet and then they knocked on our door several times. We probably will not stay here again.

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