Based on 292 review
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This charming hotel is situated in Rapid City. The null comprises 103 cosy 103\. null may take advantage of the Wi-Fi connection on public areas. null may contact the reception desk any time during the day. Holiday Inn Express Hotel & Suites Rapid City understands that accessibility is important to all guests. For this reason, it features wheelchair accessible 103 and is fully adapted for easy access. null arriving by car may leave their vehicle at the accommodation's parking spaces. This environmentally-sustainable null has achieved the certification. Holiday Inn Express Hotel & Suites Rapid ...More details
Check-out ends at: 11:00
Pool and wellness facilitiesPoolIndoor pool.
Business Facilities / FacilitiesBusiness Center
Doesn't meet SPIRE member expectations
Reviewed 17 august, 2021
We are spire members. We stay in a lot of Holiday Inn Express and have always been really pleased with them.. You know what you are getting each and every time.. THIS TIME IS DIFFERENT! We checked in fine and got to our room only to find out the air worked part time coming on and off. I went to the front desk to asked to be put in another room. The Front Desk Girl was talking to someone on the phone (seemed to be a personal call) and wouldnt even get off the phone to address my issue with the air.. I was told they had no rooms and that Sxxt happens. I was told that the maintance man wouldnt be in till the next day. It was eveident she wasnt going to do anything so i asked for a manager and was told he was it and she wouldnt call the general manager because after all he had a family and wouldnt come down anyway.. So here we are in hot room with no alternatives. IF THIS IS THE WAY YOU TAKE CARE OF YOUR SPIRE MEMEBERS.. NO THANKS..
Reviewed 19 june, 2021
We stayed here for one night in a king room and were glad we did. This might be the best Holiday Inn we've ever stayed in. Our room was very clean. The towels were nice and the bed was comfy. The hotel had a really nice pool with a walk in area which was great for kids. We didn't use the pool but enjoyed watching a few families use it. The breakfast was buffet style with a good variety of foods including a pancake machine. I was skeptical but the pancakes were good. Check in went smoothly. For dinner, we drove to downtown Rapid City. It wasn't far away - about 10 minutes. We were very, very pleased with our stay.
Clean and comfortable
Reviewed 17 january, 2021
My wife and I stayed here for a night while in the area. The rooms were clean and the beds were OK, the pillows I was not impressed with but that is just my personal comfort. The TV was clear and they had a good selection of channels. The breakfast OK, I do not get why hotels have not gone back to a full breakfast especially in South Dakota where they do not take COVID seriously. Overall it was a good stay and I would stay here again in the future.
Pretty decent 4 nt stay
Reviewed 18 october, 2020
My family of four did a 4 nt stay here recently. If you have the IHG cc, you get the 4th night free on pts. Already a good deal. Check in was fast and due to having IHG Platinum status, got two free items from the hotel snack store AND 500 PTS. NICE. Rooms were std HIX fare, clean, mattresses a bit hard but that's a personal pref thing. Breakfast was Covid style pre pkg everything. Don't like that as it makes MORE work for the breakfast lady and really makes no sense...just do the regular HIX breakfast and forgo the shenanigans. Mask policy posted everywhere but only half the guests heed....we could care less as we don't give two hoots about Covid. Staff weren't being mask police which suited us just fine. Biggest drawback is the main pool was chilly. We asked the ft desk to look into but nothing changed. It's a fun pool area with a water feature, but needs warmer water. Overall though, this hotel fit the bill, was in a convenient location, and did a fair enough job for us.
Great place !!
Reviewed 14 october, 2020
This is by far the best holiday inn we have ever stayed at! The staff were so pleasant and helpful. Check In was no problem and our room was very clean. The hotel itself was extremely clean as well. Our boys are under the age of ten and they absolutely loved the pool. I enjoyed the hot tub! My only complaint is the breakfast, everything is microwave food or cold cereal, which I know is because of COVID. I would definitely stay here again.