Palace Suites

I was given an electric shock due to a faulty electrical socket, but when I complained to the hotel manager and asked for compensation, I was called a liar and a con artist. Now he has reported me saying I was violent and abusive, but I never met the manager, I only emailed him, as he was not at the hotel when we mentioned the electric shock and was not there when we checked out, and was told by the reception to email him and I have all the emails, and there is no threats or abuse.

To put it simply, great old town central location, nice breakfast, good air con, check in was a breeze, Luxury suite room 404 spot on, hotel has a lift, room has a great shower and safe. Can’t complain and would happily stay again.

I will always give a true review on here as I rely on them when booking anywhere. Location: the hotel couldn't be in a better location 3 min walk from where a taxi will drop you off , 2 min walk to the Riva, the Palace, game of thrones museum all within 1 min walk and restaurants bars and shops on your door step. The building and rooms : like most of the old town in split the buildings are very old , this hotel is one of the very few if not the only one with an elevator in it, the rooms are absolutely fantastic keeping with the old building but very bright and modern too, every facility is of top quality, I travel a lot and this place was just outstanding. Breakfast: was very nice well presented you had a good range of things to eat and drink The staff: their friendliness was amazing from check in yo check out every member of staff where do helpful, we had our 85 year old mother with us, we went on to the beach and Philip in reception went out of his way to take my mother and get her into a taxi to join us, nothing was too much for the staff or in fact Croatian people in general. I couldn't find fault with anything, the only thing is check out is 1030am and like most flights are in the evening its then a long day. They have a male and female bathroom to get changed in but no shower etc they will keep your luggage beside reception for you . My next visit and I will be going back i will just book the room for an extra day as check out 1030 am flight 2130 pm with an elderly mother its a long day. I give this hotel 10 out 10 Thank you very much

You're going to the old center of Split in Croatia ... you're going to reach your hotel ... all of a sudden the Palace Suites rises before you, in a busy square, expressing history and tradition. It is close to the Diocletian walls, and very close to the Riva, the lungomare of Split. Palace suites is a top-notch hotel. Wonderful! An exceptionally range of personalised finishes rooms and furnishings, (I saw my room and saw others as well) - a luxury, warm and cosy environment. A stunning hotel, luxury and design combined with tradition and history. All this in addition to an unbeatable service. I had the chance of talking to the general manager, Mr. Mate Pupic, who was very accomodating, knowledgeable and very pleasant in dealing with. I don't know who owns this beautiful place, but if I ever had the pleasure to meet them, I would congratulate them on the excellent service and structure. Great job! I would highly recommend this very nice place! Thank you.

Top notch, elegant and classy accommodations, welcoming and helpful staff. A special thanks to Mate for all his help. The rooms are tastefully decorated, comfortable and provided the R&R we were looking for. The room while in the heart of the Palace was quiet and the views were incredible. Cafes, restaurants, parking and shops all within walking distance. Stayed in December and would not hesitate to stay there again in the future or to highly recommend to others.