Check-out ends at: 11:00
<h3>Property Location</h3> Holiday Inn Express Springfield Downtown, an IHG Hotel is centrally located in Springfield, a 3-minute walk from MassMutual Center and 13 minutes by foot from Naismith Memorial Basketball Hall of Fame. This hotel is 0.7 mi (1.2 km) from Springfield Armory and 1.1 mi (1.7 km) from Titanic Museum. Distances are displayed to the nearest 0.1 mile and kilometer. <br> - MGM Springfield - 0.2 km / 0.1 mi<br> - MassMutual Center - 0.2 km / 0.1 mi<br> - Dr. Seuss National Memorial - 0.2 km / 0.2 mi<br> - Springfield Science Museum - 0.3 km / 0.2 mi<br> - Springfield City Li...
145 State Street , Springfield, Massachusetts 01103 - Springfield, Massachusetts - U.S - 01103
Check-out ends at: 11:00
Clean hotel very close to casino
Reviewed 1 may, 2022
We came for business at Westover AFB and decided we wanted to stay close to the casino. The casino was booked so we opted for this hotel. It’s one block from the casino and from leaving our room it only took a few minutes to walk there. The parking is free and they have free breakfast. We didn’t try the pool so we can’t comment on it but the hotel was very clean. We stayed in a king suite and I was happy about that since we traveled without kids and dancers from a competition were staying at the hotel. I felt the king suite put us a good distance from their potential noise. However, the location of this hotel and room can be very noisy anyway. We never heard any of the kids in the hotel but our door was directly across from the ice machine so we would hear large crashes coming from it. There are lots of cars that like to rev their engines and play loud music on the streets surrounding the hotel. The windows did not do a good job of stifling the noise. The staff was really friendly and check-in was smooth. We would stay here again because it was clean, our suite was large, it had a microwave and fridge included, it is like staying on MGM property because it is so close, and it was half the price of the casino.
Nice hotel, great staff
Reviewed 10 april, 2022
Stayed in this hotel for several nights this past autumn while attending The Big-E. We were given a room that was smaller than what we'd reserved, but when we spoke to Kelly at the front desk about it, she very quickly resolved the issue and the new room was perfect. Later that night Kelly also gave us a recommendation for a restaurant, which turned out great. The next morning Kelly was working again, and she spent 20 minutes giving us advice on how to get where we needed to go, as well as other interesting things to see in the area. In short, the hotel was lovely and clean, and Kelly made it even better.
Reviewed 8 february, 2022
Stayed overnight on Sunday February 6, 2022. Was able to check in before 3:00 p.m. which was a big plus after being on the road for hours. The hotel staff was welcoming and polite. Our room was clean and beds were comfortable. Plenty of hot water for showering. Glad to see they brought the buffet breakfast back. Oh, the best part was the great rate I secured online. We were totally satisfied.
Reviewed 28 december, 2021
My trip included a visit to MGM Casino which was about a 4 minute walk from the hotel. Hotel was great - large rooms, very clean, warm and welcoming staff. Free breakfast the next morning was terrific. We used the pool and the fitness center. Would definitely stay again on my next trip to Springfield.
Excellent Visit - Fantastic Service - CLEAN rooms!
Reviewed 20 september, 2021
From the very beginning of our experience in making reservations, the team at Holiday Inn Express Springfield was overwhelmingly helpful and professional. We had made a block of reservations as a group traveling to the Big E, and the team was so patient, even as we needed to make last minute changes to our reservations. Check-in process was super easy, Sadian was extremely kind, and even allowed us to check into one of our hotel rooms early! The room was extremely spacious, and most importantly - extremely CLEAN! After storing our luggage in our guest room, and emptying our coolers into the in-room fridge, we were about to head out when Sadian called the room to let me know that the other guests' rooms in my party were also ready for an early check-in - HOW THOUGHTFUL she was to call and let us know! Literally EVERY single one of our guests said the same thing - rooms were all impressively clean! The PTAC units worked great throughout the evening - my husband and I like our room to be an icebox, and that it was! Comfortable mattress & bedding - plenty of outlets for all of our many charging devices, quiet location despite being in the middle of the city. Breakfast was fantastic and plentiful - and each staff member that we encountered was nicer than the last. Convenient location, about a five minute drive to the BIG E, and in walking distance to many restaurants, and even the MGM Casino. We didn't make it to using the pool or fitness center during this visit, but both looked well-maintained and clean! Would 100% recommend this hotel, and look forward to making this an annual tradition! THANK YOU HOLIDAY INN EXPRESS SPRINGFIELD TEAM!