Holiday Inn Express St. Croix Valley

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$ 153

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TripAdvisor Review

Based on 178 review

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Stay at Our Contemporary St. Croix Falls, WI Hotel If you're headed to scenic St. Croix Falls, WI, our hotel, the Holiday Inn Express® St. Croix Valley is the perfect launching point to great attractions in and around the St. Croix River Valley. Leisure travelers can enjoy various points of interest...

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Property Info

Stay at Our Contemporary St. Croix Falls, WI Hotel If you're headed to scenic St. Croix Falls, WI, our hotel, the Holiday Inn Express® St. Croix Valley is the perfect launching point to great attractions in and around the St. Croix River Valley. Leisure travelers can enjoy various points of interest during their stay with us in St. Croix Falls. Lodging here places you near Wild Mountain Waterpark, the perfect place to spend a hot summer day. Spend your winters skiing, snowboarding and snow tubing at Trollhaugen. Play nine holes of golf at the St. Croix Valley Golf Course right across the stree...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

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Travelers rating
  • Excellent

    79

  • Very Good

    72

  • Good

    18

  • Reasonable

    3

  • Bad

    6

Travelers profile
  • Business

    25

  • Couples

    47

  • Solo travel

    10

  • Family

    70

  • Friends getaway

    8

Scores Summary
  • Cleanliness

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  • Rooms

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  • Value

The most racist hotel I have ever been to

Reviewed 26 october, 2021

states and I have lived in this country for almost 20 years. The front desk claimed that she couldn’t find my reservation and complained that she couldn’t understand me because I had a mask on (she didn't). Then she suggested I booked the wrong hotel because this is IHG Wisconsin not IHG St. Croix Valley. I read her the address in the confirmation emails to me but she insisted that I booked the wrong hotel. After I called booking.com to straighten it out, she was still not willing to help me but her colleague offered to help. And when she saw her colleague helping me, she started yelling "so she is helping you now?" To which I replied "because you clearly couldn't" She then said to me "How could I possibly know that your name would be associated with two xxxs (I don't share last name with my husband who is Caucasian and my son)?" I almost wanted to reply because you are a racist?! I would never stay with this hotel again.

WEIF17

View the fall colors boat trip

Reviewed 7 october, 2021

Took the boat trip up st croix river. It was enjoyable but crowded..they did not request proof of vacination or mask..disapponting..many shops were closed. Restraunts closed. Wait till covid is over. Dalles house restraunt over priced and waitress wanted to talk politics. Steaks tough.

W8957FNjuneh

Booked during a wedding weekend

Reviewed 12 july, 2021

I made reservations in May for a July arrival.I could only book one night because the place was booked up for the weekend for weddings. I am an IHG member and am normally greeted as such but it didn't happen this time. The place is clean but could use an update and the outside grounds could be cleaned up. Other than those minor things it was a great weekend. Final note, the breakfast is still following COVID practices

1DaKa

Bad Event Coordination

Reviewed 28 june, 2021

I tried three times to reserve a room for a wedding this July and got the same person two out of three times. They had no idea what I was talking about the first time and the second time tried to say that you needed a 2 night minimum, which is only for the wedding party. I am a friend of the wedding party and was told none of this was the case and they had to spend multiple days on the phone trying to rectify this. I finally got a third person today and I expressed my frustration at the situation. I did not receive any apology about the situation and was told basically "too bad so sad, its not our responsibility"' I'm not sure what is going on with the staff at this location but I would never, ever hold any type of event here if you can possibly help it. As someone who works in hospitality and helps coordinate events, this is the most basic task for you to accomplish. Avoid this place like the plague! So the first thing this place did was refuse to let the bride get a large block of rooms even though they vehemently requested one. Now the block is full and wedding guests can no longer get rooms and they seem to refuse a customers basic requests. The hotel agreed (reluctantly I'm sure) to add more rooms to the block on the 28th, which they did, but then quickly removed them. Now the wedding party does not know what to do. If you want a successful wedding or event of any kind, look elsewhere because the event coordinator and her staff seemingly do not know how handle simple event details such as these. Buyer beware!!

sametodd

Ski trip

Reviewed 8 march, 2021

My husband and boys stayed there this past weekend for a ski trip at trollhaugen. Our hotel stay was one of the best ones we’ve had. My husband I have traveled the world and our experience at this hotel was bar none. The staff was amazing...catered to our every need with the biggest smile. Rooms and pool were super clean and very accommodating. Hands down we would recommend this hotel to anyone coming to the area. Almost don’t want to tell people so the next time we come there we can still get a room!

koneil363