Knoll House

Starting at

$ 410

TripAdvisor Review

Based on 1042 review

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With a stay at The Knoll House in Swanage, you'll be by the sea, within a 5-minute drive of Swanage Beach and Studland Beach and Nature Reserve. This beach hotel is 5.8 mi (9.3 km) from Corfe Castle and 8.1 mi (13 km) from Bournemouth Beach. Enjoy a range of recreational amenities, including an outd...

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Property Info

With a stay at The Knoll House in Swanage, you'll be by the sea, within a 5-minute drive of Swanage Beach and Studland Beach and Nature Reserve. This beach hotel is 5.8 mi (9.3 km) from Corfe Castle and 8.1 mi (13 km) from Bournemouth Beach. Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and an outdoor tennis court. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite. At The Knoll House, enjoy a satisfyin...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
PoolOutdoor Pool
Reception services
Luggage storage

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    460

  • Very Good

    287

  • Good

    124

  • Reasonable

    84

  • Bad

    89

Travelers profile
  • Business

    5

  • Couples

    433

  • Solo travel

    18

  • Family

    283

  • Friends getaway

    85

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

A trip to the coast

Reviewed 27 october, 2021

Knoll House hotel, Studland - Secret Escapes deal. The odd person has posted on Tripadvisor that Knoll House resembles a 1960s Butlins - nothing is further from the truth. OK, it is somewhat dated but it is comfortable, clean and a trip to the seaside. We travelled via Bournemouth and the Sandbanks ferry to make it more interesting. Last time we stayed we were allocated a courtyard room some 20m from the main building but this time were given a first floor room with a sea view balcony, much larger than I remember but ordinarily £20 more. Being school half term there were many families, including lots of children and dogs who took advantage of the nearby beach and walks. Older children ate with their families in the main restaurant and were perfectly behaved. The restaurant is a far cry from Butlins though, with crisp linen tablecloths/napkins and polished cutleryglasses. This gave a good indication of the dinner menu, with not a burger, chip or steak in sight. Breakfast was equally good, again served by the friendly, attentive staff.

L3578YHbrianc

Old fashioned and tatty

Reviewed 26 october, 2021

Very dated, old fashioned hotel experience. The decor was dreadful. Upon arrival the staff weren’t terribly welcoming which didn’t make for a great first impression. The room was clean but nothing special. We had a sea view which was unexpected and very nice. The Elemis products were very nice to use. The bedroom had a sink in it which was rather old fashioned. We had a dog with us and so our room was “dog friendly”. However the urine stains on the net curtains from other dogs was a little off putting. The continental breakfast was very average. My boyfriend had the cooked breakfast which he enjoyed. Gonzo the waiter was very pleasant. If you are concerned about coronavirus then the breakfast buffet would be a concern along with the lack of ventilation in the breakfast room. The old fashioned nature of the hotel and general tatty decoration meant that we didn’t feel overly special whilst staying. I felt we did everything we could to avoid going back there during our stay. We had a tiny television which we couldn’t get to work. There were also very few plug sockets in the room which was a pain. Overall I felt that the hotel was not worth the money. I definitely won’t go back and wouldn’t recommend it. It seemed very overpriced for what you get. The whole hotel needs a complete overhaul. I don’t know how it will survive if it isn’t updated.

396bethanyr

Delicious Sunday Lunch

Reviewed 26 october, 2021

Lovely position overlooking the sea I have seen the reviews on this hotel but we decided to try it out for Sunday Lunch. We can not fault the staff and service. The dining room is beautiful. White tablecloths and fabulous views It is a very large space and we wondered initially if we would be the only couple there - it soon filled up with couples, families and children. The food was delicious It becomes a strange place once you walk around - it resembles an old people’s residence. Next time we go will be in the summer for afternoon tea on the terrace and a walk on the beach

Joan w

Cold, damp room! Scruffy unfriendly staff, & poor service on two occasions!

Reviewed 24 october, 2021

We’d been put in a room called a ‘Courtyard room’. Not even in the hotel, which we didn’t expect! The first thing that struck us was the smell of damp & how cold it was! The windows were running with condensation, the net curtains were stuck to windows, & a large pool of water was resting on the windowsill right next to the wires of the television! Neither the bath or the sink ‘plugs’ kept the water in; we had to leave the taps running to keep the water topped up when using them! Both the bathroom & shower looked smart, but simple things like a pump action hand lotion didn’t work! The two chairs which you had to use to watch the TV were so uncomfortable as they were so old, you nearly sank to the floor in them! You couldn’t sit in the bed to watch it either as it was on the windowsill which was nowhere near the bed! You had to walk across this courtyard to get to the hotel restaurant. It absolutely poured with rain one night, and a massive puddle had formed right by the door which we had to step into to get in; hence our clothes and feet were wet, which is not ideal for sitting in a restaurant! Our first evening and second breakfast in the restaurant were very nice, We were treated to a couple of glasses of Prosecco as it was my husband’s birthday. A really nice touch! However, our second night was awful! Our waiter Leyton was rude and most unprofessional! We had to ask for so many things which were missing from our table, which other tables had! ie water, bread, etc.! I queried a couple of things which he grudgingly didn’t want to do! I couldn’t eat my mains as there was no mention at all on the menu that it was full of olives! I hate olives and it didn’t have cheese or fennel with it either, which it should have had! It said it came with buttered new potatoes, I had 3 tiny halves! Breakfast was as bad. We sat there for 25 minutes & no one took our order! I had to find someone to tell them everone else had had their orders taken apart from us! Needless to say, when it finally arrived we couldn’t eat the sausage, bacon or fried bread as they were so hard you couldn’t cut them with the knife! The waiter Rob was scruffy! His shirt was hanging out, his collar and tie undone and his waistcoat tails were hanging down at the back! He was very unkempt! On check out our bill had no representation whatsoever of what I’d booked, and they tried to charge us £189 per night, to include a two course meal on 1 night, and 2 breakfasts for basically a room which wasn’t fit for purpose, & 2 dreadful meals. We appreciate the hotel is old, but the reception rooms are tired with no atmosphere, and we noticed chairs with castors hanging off!

Helynda1

Knoll house don’t believe bad reviews

Reviewed 23 october, 2021

Staying at knoll house over weekend.please come to the hotel with an open mind!yes it’s dated and shabby but it’s clean and comfortable.Staff are all friendly and efficient.food has been as good as a 5star and no waiting .breakfast was lovely excellent scrambled egg😊 puddings yummy 🤤 out side swimming pool was lovely as was the sauna .location is a bonus with a lovely beach 10 mins walk away.We will be back thank you

Sarah b