SureStay Plus Hotel by Best Western Susanville

Starting at

$ 142

TripAdvisor Review

Based on 557 review

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Every day is an adventure when you choose the SureStay Plus Hotel by Best Western Susanville, with many wonderful nearby places to explore. Named one of the top towns in which to live in Outdoor Life Magazine, Susanville is an outdoor lovers dream - and this Susanville hotel is the perfect place to ...

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Property Info

Every day is an adventure when you choose the SureStay Plus Hotel by Best Western Susanville, with many wonderful nearby places to explore. Named one of the top towns in which to live in Outdoor Life Magazine, Susanville is an outdoor lovers dream - and this Susanville hotel is the perfect place to call home while exploring the area. From hiking at Lassen Volcanic National Park to fishing at Honey Lake, Eagle Lake or Lake Almanor, there is something for everyone in this picturesque town. The Bizz Johnson Trail, stretching 30 miles, offers world-class mountain biking, hiking, annual marathons a...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Business Center
Acrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsEmployees wear personal protective equipmentIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedImposition of an interval between guests' stays: 24 hoursIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Without elevatorsAirport shuttle (surcharge)Meal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityContactless check-in availableIlluminated path to the entranceMountain biking nearbyMultilingual teamUncovered parkingFree breakfastShower room adapted for wheelchairsSeasonal outdoor poolTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baYou can experience a safari adventure. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Free tea bags/instant coffeeTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Don''t miss out on recreational opportunities including an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistanceTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This pousada also features complimentary wireless Internet access, tour/ticket assisTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and an arcade/game room.Take time to pamper yourself with a visit to the full-service spa. If you''re looking for recreational opportunities, you''ll find an indoor pool and a fitness center. Additional features at this hoteTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnEnjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Business center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    169

  • Very Good

    202

  • Good

    116

  • Reasonable

    43

  • Bad

    27

Travelers profile
  • Business

    94

  • Couples

    193

  • Solo travel

    37

  • Family

    145

  • Friends getaway

    32

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Horribly Overpriced, Filthy

Reviewed 27 november, 2021

This room was nothing like advertised. The hotel is doing renovations all through the hotel, with dumpsters and mattresses strewn through the parking lot. The pictures show a large, well-decorated renovated room. However, our room was dull, drab, and looked like something from the 80’s. Also, when booking, I chose the larger of the 2-queen rooms and paid $20+ more for that option. What I received was the standard 2-queen room. When I asked the front office about all this, they said it only showed a standard 2-queen room booked. They also said they couldn’t do anything about the price paid because it was booked through a third party. This room was only worth $100.

E260QUbrianw

FILTHY

Reviewed 19 november, 2021

This room was filthy, I gave the girl at the front desk the dirty Lysol wipes that I used to clean the room. She was rude in her response to me giving her the wipes. Who knows if she even shared them with manager. No coffee cups in the room either. You charge a premium price for a low end motel. And you think your doing us a favor.

jonvangrimbergen2004

Average and Over Priced

Reviewed 4 november, 2021

Being a Best Western Rewards Member this motel was over priced due to the loudness in parking lot, breakfast provided at restaurant nearby was sub standard in choices provided. Shower body container empty, previous coffee left in coffee machine. bathroom sink had no drain stop. Overall average rating,

Earl C

Average quality, convenient location

Reviewed 22 october, 2021

This is a mid-level property located close to shopping and dining opportunities. Appearance could be anywhere USA. Restaurant next door was a disappointment. Staff was friendly. Lots of parking. Might choose this hotel again.

David L

Horrible service

Reviewed 11 october, 2021

Room smelled like cat. No working TV. No manager on site. Staff told me I would receive 20% comp only ended up comping 10%. Showed staff pic of filthy jets in jacuzzi, I asked to be given managers email so I can send them to them they refused to give me the information. Paid over $400 for A horrible experience. Every time I approach staff with the problems they said they would contact management yet never responded with any solutions. Lied about the comp I received. The Jacuzzi Jets were so filthy I didn’t feel comfortable using it. Over paid for trash service

divamarie17