Reviewed 25 October, 2021
We booked an all-inclusive two day DBB stay to celebrate missed birthdays with friends. We had a great time but sadly didnt get the time to use the wonderful spa facilities because we were out sightseeing great places like Temple Newsom close by.
We enjoyed the food and all staff were pleasant & friendly but two excelled - a guy in restaurant on first night Dinner & lady at breakfast.
The second Dinner went a bit wobbly, long drawn out service but they had a big wedding on too. Otherwise all ok
Reviewed 18 October, 2021
Booked for a family meal, arrived on time to celebrate a special occasion. Service was very poor. No drinks offered at the table had to ask. Meals short, late and wrong. No management around over seeing the young staff and making sure the tables were happy. In the end had to complain the service was so poor. We got some money offered off the meal but a hotel of this high standard really needs to make sure they have enough fully trained staff who know why they are doing. The food is expensive for what you get so you would expect a first class evening. The whole family couldn’t wait to leave.
Reviewed 17 October, 2021
Stopped by the hotel today for a late lunch, seated in the courtyard.
Top marks for the food, service, cleanliness and atmosphere.
Our waitress Beth was a delight! Sharp and on point with service and menu knowledge. We couldn’t have been happier. Thank you Beth and Thorpe Park hotel.
Very disappointed - overpriced!
Reviewed 16 October, 2021
My partner and I stayed overnight at this hotel, safe to say we will never stay again. We were left with a very poor taste in our mouths after paying a bill of nearly £400!!
Save your money and stay somewhere else, the wine was £30 a bottle, we paid a whopping £185 for one room which did not include breakfast so we ended up spending another £20 on a pretty poor breakfast, the cranberry juice was off, the food was okay but not worth £20.
When we arrived our room only had one of each item in so we had to wait for another towel and dressing down to come which wasted spa time. We couldn’t even call reception as the phone wasn’t working 🤦🏻♀️
For a £400 stay we wanted to leave here feeling like we had a lovely treat and instead it was just really disappointing and felt like a total rip off.
If management is reading this please review your prices, it’s just too much!
Lovely hotel and spa great heated pool, and exellent location
Reviewed 16 October, 2021
We have to say that this really is, a wonderful place, after staying at the queen's Hotel which truly was fantastic for being slap bang in the centre of Leeds this was a nice change of mood access to the pool and spa facilities we both loved immensely the amenities this hotel offers standard of service is lovely giving us access to central Leeds and also an easier route out to Harrogate and beyond, it was easier for friends to get to see us too rather than negotiating the traffic through the heart of Leeds beautiful restful place can really recomend