Check-out ends at: 11:00
<h3>Property Location</h3> With a stay at Microtel Inn & Suites By Wyndham Sylva Dillsboro Area in Sylva, you'll be within a 15-minute drive of Western Carolina University and Nantahala National Forest. This hotel is 12.4 mi (20 km) from Harrahs Cherokee Casino and 15.8 mi (25.4 km) from Great Smoky Mountains National Park. Distances are displayed to the nearest 0.1 mile and kilometer. <br> - Nantahala National Forest - 0.1 km / 0.1 mi<br> - Oaks Gallery - 1.5 km / 0.9 mi<br> - Tuckasegee River - 3.3 km / 2.1 mi<br> - Heinzelmannchen Brewery - 4.6 km / 2.8 mi<br> - Poteet Memorial Park - 4.6...
89 Rufus Robinson Rd, Sylva, NC 28779, USA - Sylva, North Carolina - U.S - 28779
Check-out ends at: 11:00
Complaint about employee, Matthew
Reviewed 7 march, 2022
Employee, Matthew, needs to be terminated immediately due to his disrespectful behavior to guests. He also badmouthed the hotel of which he works and stated that Microtel "Sucks!" If he treated me as a guest so disrespectfully, how is he treating the other guests? You will definitely lose future guest if you keep him employed.
Great place to stay.
Reviewed 5 march, 2022
This hotel was a great place to stay. We went to gamble for the weekend and the service was excellent. If you looking to get away this is the place. We also ate at the Huddle House down the street and the food was excellent too.
Microterrible! Wrong room, smoky 2nd replacement not enough beds
Reviewed 26 february, 2022
Days before our stay we confirmed that our reserved room contained 2 queens and a sofa bed. When we arrived we were given a room that did not have a sleeper sofa and reeked of smoke.Front desk attendant offered air freshener spray. Not acceptable. The replacement for the replacement did not have enough beds in it. Very disappointed in microtel not living up to its obligations.
Worst hotel I’ve ever been to
Reviewed 31 december, 2021
We arrived late and the hotel key card we were given did not work. Cree dance at the desk came up with his master card and it did not work either. He tried and different room and it did not work. Cree dance then told us we had no other option because his master card didn’t work on any rooms and that we needed to find another hotel to stay at and they would make it right. We had to spend twice as much at another hotel so we had a place to sleep. Dustin called me the next morning and told us there was nothing he could do for us since it was our decision to leave. I tried explaining to him what happened and he raised his voice and told me that he didn’t want our business. All we wanted was a place to stay. Worst service i’ve ever had and worst experience I’ve ever had at a hotel.
Reviewed 27 august, 2021
Very nice hotel/ couple things could be better. Not visible from the 4-lane. Conveniently located between Asheville and the Nantahala and near Cherokee etc. Exiting the property was a bit tricky following the gps directions.