Based on 226 review
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Get more for your money at the Quality Inn and Suites Downtown hotel off Interstate 81 and 690 in Syracuse, NY near Syracuse University. Nearby destinations include Rosamond Gifford Zoo, The Carousel Center, Carrier Dome, The Oncenter Complex and Shippingtown Mall. The Syracuse Hancock International Airport is also close. Enjoy free amenities like breakfast, WiFi, coffee, parking and access to printer, copy and fax services. Guest rooms feature a flat-screen TV, refrigerator, microwave, hair dryer and safe. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewa...More details
Check-out ends at: 11:00
severalFree self parking
HORRIBLE- do not stay here
Reviewed 9 december, 2021
If I could give this hotel 0 stars i would. We finally were able to go on a trip to the US (from Canada) now that the border was open. The photos online for the hotel looked great so we were looking forward to a night away. We arrived and half of the building was boarded up with black plywood and the place looked very run down. We were turned off from the start but it just got worse. We checked in and the lobby was terrible. Very dark and dingy and did not look like the quality I have seen at other quality inn properties. First of all it is definitely not a hotel, it is a motel. Second of all, do NOT believe any of the pictures you see. It did not look like that at all. We got in the room and the bed was ancient and very uncomfortable, the fridge was yellow inside and barely even worked, the shower was so short my husband would not even have been able to stand up in it and the place did not look clean at all. Our room had outdoor access and it was so cold. It would have ruined our trip to stay there so we tried to get our money back and cancel our reservation but they would not let us. We ended up forefitting the money and staying at a nicer hotel. Do not waste your money, this place needs to be taken down from the travel websites for misleading people.
Good location to downtown but ...
Reviewed 22 november, 2021
Nice looking room but first thing I saw when entering room was a candy wrapper left by bed I assume from previous guest. Maid did not vacuum leaving stuff on floor & I had to find her to clean carpet next morning. Extra charge on my bill called "Gratuity for Hourly Staff" which I never heard of & had never seen before. Bathrooms floors not cleaned during my stay. Maid takes less than 5 minutes to clean entire room, each of 3 nights I was at hotel so assume just enough time to make bed and give fresh towels but not properly clean. Found long black hair hanging from shower first morning. Price I got was good, nice that had hot/cold breakfast included and free parking but they need to step up their room cleaning. Area is noisy but they were also doing maintenance and I could hear carts rolling past my room quite a bit as my room was beside the maintenance and laundry rooms.
I Kevan Roberts on Mitsy Csmpbell Roberts it was great Anniversary for both of us we really enjoy this Vacatiion 1 in a Million
Reviewed 27 october, 2021
Kevan Roberts on Mitsy Campbell Roberts we both had great time at the 5* hotel . Its Vacation to remember all Staff on Member was great . We of say this place is #1 we hoping to go back there again . Mitsy Roberts , Kevan Roberts we recommend this place to the world .
Absolutely horrendous, filthy motel
Reviewed 11 october, 2021
This is NOT a "best value" at all. We payed $134 for a night. Hotel website pictures are totally misleading and inaccurate and most pictures are from 2015-2016. We have stayed at hundreds of hotels and this wins the prize for the worst ever. After we checked in, we almost left to find a different hotel but were too tired and had to be up to travel early the next morning. The room was filthy, multiple stains on bedding, long black hairs and rips on the bed sheets, the room was not vacuumed. The wall AC unit was encrusted with dust and had not been wiped down for a very long time. The coffee maker was covered with a layer of dust and coffee packets thrown in a messy pile on a tray. Sketchy neighborhood. Did not feel safe here at all, we slept without using bed covers as nothing was clean in the room. Terrible terrible terrible. Worried about our vehicle being safe in the parking lot. Grocery carts were strewn throughout the parking lot. See pics. Was awakened in morning to noises of trucks backing up outside the room. FYI this is a MOTEL, again, see pics.
Reviewed 11 september, 2021
Excellent hotel. Clean. Friendly staff. Close to everything. Safe neighborhood. Good breakfast options. Many room options. 3 story elevator building with outside corridors. Workout room. Ice. Vending machines. Laundry on site. Free and plentiful parking.