Based on 387 review
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Enjoy a true Tampa experience at the non-smoking West Wing Hotel, Ascend Hotel Collection. Find local flavor at nearby attractions like University Mall, Busch Gardens, Adventure Island and Lowry Park Zoo. Several hospitals are also nearby including the Moffitt Cancer Center, James A. Haley Veterans Hospital, Shriners Children Hospital and Florida Hospital Tampa. Guests are invited to find relaxation in our peaceful and quiet zen garden. We offer digital access to thousands of headline publications, free Starbucks coffee in the lobby, robot room delivery and additional amenities like free hot b...More details
Check-out ends at: 11:00
This is not a ‘Boutique’ Hotel!
Reviewed 7 november, 2021
Honestly I’m not quite sure how this earns its ranking in top 20 of Tampa’s hotels. This is a very basic Inn branded as a boutique hotel. It is not a Boutique Hotel! We booked this through Amex and paid $220 a night and although the location is close to Busch Gardens which was the purpose of our trip that’s the only good thing I can say. We stayed for 2 nights, checked in late and were put around the back side of the ‘boutique hotel’. The stairs to the second level smelt disgusting and going into our room had to turn the a/c unit off because of the awful noise to then sleep in beds that must have been on metal hinges because that’s all you heard each time you moved. The parking lot looks sketchy and unkempt. I would not recommend and would advise you choose one of the newer chain hotels just down the street.
Reviewed 24 august, 2021
Room 128 smelled of a musty odor. Bathroom had black mold on the ceiling probably because there was no vent in there. A/C unit was extremely loud as the compressor cycled on and off. Continental breakfast was disappointing. A few fruits, cereal, muffins and 3 juices. No place to sit to eat.
Bang for the buck...
Reviewed 23 august, 2021
Had a good and relaxing trip with family. Needed something affordable near USF to get brother settled for university. The room we stayed at was a far walk from the lobby, if booking, try to ask them to assign you a room closer to the exits. The bed was soft and comfortable. The pillows however were big, bulky and lumpy. The bathroom door did not lock and there are obvious flaws in the finish work. Water pressure was non-existent. The staff however were very nice and genuinely cared. Melissa and Tiki at front desk were very helpful with telling us about local attractions and calling us the Taxi "Jose". If you stay, you must ask for him, he does not speak much English but he was fair with his pricing. Joshua at front desk during the evenings/nights was very helpful. My mother did not want to use the bar soap to wash hands, so Yesi the housekeeping supervisor provider her with a pump bottle hand wash in the room. The only reason I am giving this property a 4 stars is because of the location, the quietness and the staff.
Fake boutique hotel
Reviewed 20 august, 2021
The person that checked us in at night mumbled something thru her mask I guess it was that they only make your bed if you ask for it. We stayed for two nights and came back the second night exhausted to only walk into our room with a messy bed no replenished soaps and no new towels for around $300 wtf! Since everyone is wearing masks these days maybe print a large sign that you don’t redo the room unless you ask for it. Just moved my son into college and this is the service we got. I guess we’ll look to make reservations elsewhere in Tampa in the future. Besides the complete lack of service it looks like a blind man did the tile work in our bathroom. And the grout was moldy in the shower.
Upscale hotel for a budget price
Reviewed 4 august, 2021
Great upscale room for a budget price. The front desk staff was nice and friendly. The room was clean and comfortable. I do have some complaints about the room though. They offer an induction stove with no cooking utensils or pots and pans. They did not have a full set of silverware nor did they provide anything to wash the dishes. The room was never cleaned during our 3 night stay. The breakfast provided was a grab and go breakfast, even though all restaurants are open in the area and their website shows pics of a full breakfast. I would definitely stay here again, but they need to fix the complaints and have a full breakfast to get 5 stars.