Kenzi Solazur Tanger
Check-out ends at: 11:00
Avenue Mohammed VI, Avenue Mohamed VI, Tangier 90000, Marruecos - Tangier, Tangier-Tetouan - Morocco - 90000
Check-out ends at: 11:00
Good location friendly service but old facilities
Reviewed 20 february, 2023
Had 2 rooms for the hotel. Average room, rather old. Renovations are in progress thus maybe caused the lack of service, had to wait rather long while checking in and in comparison with other moroccan hotels, no welcome drinks or familiarisation was given. There was no rooftop access for any aerial view despite strategically located next to the wonderful beach and nearby all the main attractions of the city. Staffs were friendly though, facilities and maintenance fell short for that last star.
Outdated and poor service
Reviewed 26 december, 2022
The checkin was nice enough arriving late at night but no pleasantries or welcome from reception. The room is outdated and worn and there is construction work on one of the streets facing the side of the hotel so a lot of noise. The bathtub didn’t have a plug to hold the water in so no chance of a bath. The breakfast was poor quality and busy with bad service. The coffee quality was poor. Reception staff snuffed when I requested to print a few printouts of travel tickets. The hallway carpets are dirty. Not recommended.
Not the way we wanted to spend our last night in Morocco!
Reviewed 21 december, 2022
We were booked to stay but walked out incredibly disappointed and changed hotels. Firstly, walking into a smelly place and finally being served by a yawning receptionist wasn’t exactly the welcome we expected on our last night in Morocco after spending 2 weeks in beautiful places around the country with exceptional hospitality. The cheap-tiled floor room was very hot with no ability to cool down. The sun was glaring into the room and the only blinds were blockouts which would have left the room pitch black. Had we wanted to endure the heat and leave the blinds open, the view was of a dirty pool filled with leaves, neighbouring construction and derelict buildings. The tiles in the bathroom were chipped as was the paint around the bench and there obviously isn't much pride when the bed was diagonal in the room matching the picture hanging above it. In fairness, they prepared a few cute origami towels and scattered rose petals on the bed for our 'special' trip and were happy to give us an alternate room after they realised our room was problematic but the new room was on par and we just couldn't let our last night of a magnificent trip be tarnished. Basically, if you're ok with 2 star then this might suit you.
Excellent Location but Average Service
Reviewed 15 september, 2022
We booked this hotel for three nights. The location of this hotel is outstanding. We found the staff really rude and ignorant. They were not so responsive. The service was okay. Good room and breakfast buffet.
Reviewed 22 august, 2022
The worst service i have ever seen!!! More than an hour for the check in and guess what the room wasn’t ready yet!!! It was a room for 3 the guy in the reception was like room not ready yet can i give u a room for 2 with an extra bed or u wanna wait!!!! I waited to get a room for 2 with extra small bed and not a room for 3!!!!!! Really im so so so disappointed and it will be the last time i come here 👎🏻👎🏻👎🏻👎🏻