Reviewed 15 September, 2021
We were in one of the rooms that was close to the pool. the room wasn't clean enough, the shower handles were broken, the sheets were very stinky.
Also, we needed to go two days early then we planed (not bc of the room condition). When we asked for a refund bc we didn't want to pay for nights that we will not gonna be there, the operation manager said that they can't do it... Just after we asked the involvment of the general manager they agreed to give us our money back.
Besids that the pool and the breakfast were very nice.
Great service and friendly staff
Reviewed 12 September, 2021
The highlight of this hotel is is the great service provided by the staff since reception to restaurant.
The covid measures are top, the are highly communicated and with signs , local and tourists followed quite well, with use of mask. Which made it a saver environment.
There are good spots inside the resort to relax with the beach view
Is was quite clean and spacious.
The breakfast was good and there are multiple options to pick from typical breakfast, burrito breakfast , pancakes, etc
The menu for lunch and dinner was quite tasty in general. Prices are good for a beach front restaurant and the quality.
Pizza could be better, mine need it little more heat on the oven
Potrero beach in front of the resort, the beach is okay, however is very close to more Costa Rica characteristic beaches like flamingo and conchal . Especially is you are a tourist, the above are a must
Reviewed 7 September, 2021
Friendly staff, quiet, great location clean and comfortable long chairs with beautiful view of sunset.
Pool needs to be updated, rooms are spacious very comfortable beds, cozy and feels like you are in a jungle.
Perfect, quiet beachfront resort
Reviewed 23 August, 2021
My girlfriend and I loved this hotel! It was in a perfect location, on a private beach with amazing views and incredible sunsets. The pool was perfect, with a swim up bar you can spend all day at. The staff we extremely friendly and accommodating. The room was clean and not buggy, and the mattress was comfortable. We did have an issue with our shower one day, but the staff let us shower in another unoccupied room, and had our shower fixed the next morning.
The hotel is steps from the beach, and the lounge chairs were plentiful. The spa was amazing as well. If you are looking for an amazing resort in a quiet part of Costa Rica, this is definitely the resort for you!
Beautiful and friendly
Reviewed 10 August, 2021
Absolutely attentive to all guests. You think it and they make it happen. Everything was fresh. Food, water and drinks excellent. Live entertainment and close to everything fun or entertaining. Free breakfast but WiFi could be a lot better