Comfort Inn & Suites Texas City

We booked 2 rooms one for us the other for our adult children. Their air conditioner was broken and had to change rooms around midnight. The lobby stunk, smelt like it had mildew or had been flooded. The elevator had shrimp and partially eaten cucumber. Hall ways were HOT and the rooms smelt old, musty and our room ac worked but took hours to cool off. Bed felt cheap and you fell springs. By far not the accommodations we normally get with Comfort Suited .

Horrible! Tried to charge us much higher than our confirmation price. Finally agreed after much deliberation. Then 3 days later charged us a second time at the higher price. Fraud! Bank looking into it! Beware!

The hotel was very reasonable and accommodating, the staff took very good care of us. We were offered the opportunity to park our cars there until the cruise ship returned to port. The rooms were very clean. The front desk was very helpful in finding a great restaurant to eat at.

We had booked a cruise out of Galveston, my wife had been looking at hotels in Galveston and was going to reserve rooms there, a little pricey but convenient. I recalled going through Texas City just before Galveston, started checking around and thought I could save a little money by staying there. After a long drive (with grandchildren) we arrived, walked in to check in and had to wait while the desk clerk finished making her reservations for a trip to Vegas. Got our rooms and walked into a stale musty smelling room. But it did look clean. (From the doorway) upon closer inspection the chair was stained and worn. The air conditioner was on, the room was at a tolerable temperature but not as cool as I like, unfortunately I could turn the temperature down but the fan would only work at low speed so it was a long process to reduce the temp in our room. The bathroom was clean but the toilet seat was loose and moved around, also missing one of the pads to keep it level on the toilet. My daughter had the room next door and as she walked around the bed she dislodged a pop can that was under the edge of the bed. Not exactly an indication of thorough vacuuming. Here is where the story gets interesting, my wife and grandson were carrying a small cooler in that had pop and water in it, as they are going through the lobby the desk clerk asked them if she could have one of our drinks! (I'm not sure if this was because of being comfortable with our family after our brief meeting while checking in, or if she was just that brazen, but it is unprofessional) Skip to the next morning, I went to the breakfast area, this was not my best choice, I took some sausage links to go with my watery gravy and biscuit, some of the sausage links that must have been left over from the day before, they were so hard and dried that you could not cut them with the plastic utensils they had. So, a glass of juice will wash that taste away, right? It will if it too has not been watered down, unfortunately it was, both the cranberry and the orange juice were extremely watered down. Not one of my family was happy with the breakfast. Suffice to say I need to do a gets job of listening to my wife. And maybe I should check the reviews a little more thoroughly. I stay at many choice hotels through the year when I travel for work, this one does not meet the criteria that I have come to expect from their chain.

Stayed in Suite 111, room could use updating. Fridge & microwave, A/C was noisy at times. Hot breakfast, not worth eating, everything watered down. Sat outside in the pool area felt something burning my bottom, stood up to notice my new pants were ruined from pool chemicals on the chair I sat on, literally bleached them. I reported this to the Manager as I worried it could be harmful to others. The manger simply said the pool is looked after by an outside company, didn’t seem to care, as he watched me throw my pants in the garbage. Tried doing laundry, however there soap machine was empty, and front desk had none either. Staff were friendly enough, Owners were not!! Very over priced and not the great quality of other Comfort Inns we’ve stayed previously. Location was close to Galveston which was why we choose to stay here, as we explored this area. We also ended up with numerous bug bites around our legs and ankles. We would not stay here again.