W Chicago - City Center

Starting at

$ 120

TripAdvisor Review

Based on 2913 review

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Set in the middle of the famed Chicago Loop, guests of this design hotel will able to walk out the door and be right in the heart of it all. They can have a good laugh at The Second City Comedy Theatre and within a 10 minute walk take- in some music at Millennium Park. Grant Park and the theatre dis...

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Property Info

Set in the middle of the famed Chicago Loop, guests of this design hotel will able to walk out the door and be right in the heart of it all. They can have a good laugh at The Second City Comedy Theatre and within a 10 minute walk take- in some music at Millennium Park. Grant Park and the theatre district are both just 500m away and Lake Michigan is 600m. Located right at the heart of Chicago's financial district, the venue is also within a 10-minute stroll from excellent links to the public transport system like an L-train stop, the Union train station and a bus stop. Technology, creative cuis...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Stores
Beauty Salon
Reception services
ConciergeLuggage storage
The establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningNon-smoking establishmentHand sanitizing gel is provided to guests24 hour receptionFree wireless internetWheelchair access (there may be some limitations)Fast check-inCoffee / tea in common areasThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseParty roomMultilingual teamQuick checkoutBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesDon't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Free self parkingTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Relax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities, which include a 24-hour fitness center. Additional features aTake advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take time to pamper yourself with a visit to the full-service spa. Additional features at this guesthouse include complimentary wireless Internet access and ski storage.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iDon't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, conciTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this BeCasinoTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this Be

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1273

  • Very Good

    827

  • Good

    404

  • Reasonable

    245

  • Bad

    164

Travelers profile
  • Business

    1104

  • Couples

    824

  • Solo travel

    205

  • Family

    268

  • Friends getaway

    314

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

I Liked The Hotel But Read On To Find Out Why Only Three Stars

Reviewed 16 november, 2021

If you are looking for a big downtown hotel with luxurious appointments and tons of attentive service, stay somewhere else. If you are looking for a convenient city center location, a beautiful old building repurposed as a unique small hotel with an artsy urban vibe, this may be the place for you. I really liked the more intimate feel, the classic architecture and very cool bar at the entrance to the hotel. I also enjoyed the comfortable beds, good quality breakfast and outstanding location for our needs on this trip. We were looking for a Marriott property that was an easy walk from both Union Station and the CTA Blue line. It is only a few blocks from both. I was able to use my Suite Night Awards to upgrade to a larger room than standard. It was very spacious but this used to be automatic without using Suite Night Awards. Now the reasons for only three stars. This was probably the worst water pressure we’ve ever experienced in a supposedly world class hotel. I am home today and can’t wait to shower in my own bathroom the finally get all soap out of my hair. The pressure at the W was that bad! This was my first Marriott stay since reaching Titanium Elite. In lieu of the executive lounges which remain closed indefinitely (I have my doubts that Marriott will ever reopen them), they offer breakfast at whatever venue the hotel has to serve it for elite members Platinum and above. This hotel offered me a very ungenerous $10 pp toward their expensive breakfasts average about $30 pp. We could have eaten in the city for less without their $10. This annoyed me but the thing that really pissed me off was they didn’t explain to me that I had to ask the server for our $10 pp credit at breakfast or else they wouldn’t know and will charge full price. What?!! They really can’t come up with a way to automatically credit it like almost every European Marriott owned property?! Go back to the stupid paper vouchers if you have to. Whatever it takes! Marriott management, you really need to pay attention to these comments. I am a very seasoned traveler and understand better than most what a difficult year this has been for the hotel industry. But I also have the experience of other brands (the one you’d care about is Hilton) and know they are handling these pandemic times MUCH better than you. Do better or you will find that when it is all over, many of your most loyal customers like me will have defected to another brand.

catdad

This place is a dump

Reviewed 6 october, 2021

Don’t stay here. Nice lobby but it’s a facade. The hallways are dated and there is no AC currently above the 6th floor. Originally reserved a Spectacular King room on the 17th floor but there was no AC so we requested another room and was given a show box of a room called a Wonderful King and let me say there is nothing wonderful about it. The room was also hot and took 24 hours to cool down. It was unbearable.

joelcM7611JQ

It’s a Winner!

Reviewed 19 july, 2021

Excellent location in downtown Chicago - easy to walk anywhere along with access to public transportation. Gorgeous lobby, great professional and friendly service. Rooms were large and comfortable with large bed, lounge chair, desk and a great tv. It’s a winner!

Z7229JMmartins

Nice Marriott property

Reviewed 7 july, 2021

Very nice hotel, in a quiet area on the weekends. Staff at hotel were extremely nice and helpful. King size bed room was smaller than expected, but adequate for our stay. Bathroom was clean and nice size.

short4cj

Horrible Customer Service thinking of never returning to A Marriott property

Reviewed 4 july, 2021

Horrible service. Brooke Blyth the Guest Services manager was unwilling to help with a situation I had where the Marriott Bonvoy app mistakenly made a duplicate reservation of the reservation I had made. This reservation was made hours before our arrival while on the road into Chicago. So when I arrived at 5:30am the lady checking me in said I’m sorry we had to charge you as a no show for your second reservation. I responded “what second reservation” and she said “yes looks like there’s a second duplicate reservation”. I responded “that’s obviously a mistake, can you fix that issue and delete that second reservation”. She said “no, and recommended me to call the Bonvoy folks for further help”. When I called the Bonvoy folks they said the Manager on site at the hotel would be able to pardon the duplicate reservation. So in short Brooke (the Guest Services Manager) can help and pardon the erroneous reservation she just chooses not too. All of this lack of service to a Marriott rewards member since 2012 with Gold Elite status. Talk about not taking care of their customers. Strongly considering never using Marriott Hotels after this experience. I doubt I would’ve had this issue at a Hilton property.

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