Western Holiday Lodge Three Rivers

Starting at

$ 137

TripAdvisor Review

Based on 580 review

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This lovely hotel is set in Sequoia National Park. The null consists of 54 54. In addition, Wi-Fi access is offered at the establishment's common spaces. The null provides 24-hour reception. Communal areas are wheelchair accessible at this null. null arriving by car may leave their vehicle at the ac...

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Property Info

This lovely hotel is set in Sequoia National Park. The null consists of 54 54. In addition, Wi-Fi access is offered at the establishment's common spaces. The null provides 24-hour reception. Communal areas are wheelchair accessible at this null. null arriving by car may leave their vehicle at the accommodation's parking spaces. Western Holiday Lodge Sequoia National Park may charge a fee for some services.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

The use of a mask is mandatory in the establishmentTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aBe sure to enjoy recreational amenities including an outdoor pool and a spa tub. This cabin also features complimentary wireless Internet access, a picnic area, and barbecue grills.Acrylic protection between customers and employees in the main contact areasSocial distancing measures are appliedLaundryFrequently touched surfaces are disinfectedFast check-inTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and an arcade/game room.The establishment confirms that it is implementing additional measures in the field of cleaningHand sanitizing gel is provided to guestsFree wireless internetWithout elevatorsWheelchair accessible bathroomPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tThe establishment confirms that it is implementing additional measures in the area of customer safetyNon-smoking establishmentSheets and towels are washed at a minimum temperature of 60 ° CWheelchair access (there may be some limitations)In-room accessibilityTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aThe establishment is cleaned with disinfectant productsEssential workers only: NOEmployees wear personal protective equipment
Reception services
Luggage storage
Pool and wellness facilities
.Outdoor Pool

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    51

  • Very Good

    106

  • Good

    153

  • Reasonable

    120

  • Bad

    150

Travelers profile
  • Business

    3

  • Couples

    238

  • Solo travel

    19

  • Family

    183

  • Friends getaway

    59

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Pretty damn gross…..

Reviewed 28 june, 2021

I would avoid this place if at all possible. The location is very good for accessing Sequoia National Park but other than that there isn’t anything good to say about it. Nothing has been done to the rooms since it was built which is obvious. The moment I stepped into the room I knew I was in trouble. The carpet has obviously never been cleaned. All the furniture is ancient and scuffed and looks dirty. There were some sticky spots on the nightstand that hadn’t been wiped down and there were ants in the bathroom, the shower room, on the nightstand and all over the counter. There were no washcloths and the towels were haphazardly folded. They were also very old and frayed all over the edges. The shower head sprayed water in multiple directions as it was in disrepair and the tub was kind of gross. On top of that it’s nearly July of 2021 and they are still using Covid as an excuse to not serve breakfast. Lazy.

Snow52480

Disgusting service and rooms! Beware.

Reviewed 22 august, 2020

Western Holiday Lodge Three Rivers was the worst customer service experience of my life. The staff are not only deceptive and uncleanly, but also undermining national ADA law. My fiance is paraplegic and uses a wheelchair, so I booked an accessible room with a wheelchair accessible bathroom on Expedia. Immediately after booking, I called the hotel to confirm the ADA room. I spoke with the manager (I believe his name is Jay). He told me the room was accessible and that we would have access to a handicap parking spot as well. This was in March. Ten days before our trip, I called the hotel again to confirm the ADA room (and to ensure the hotel was still operational during the pandemic). Again, I spoke with Jay. Although he rushed me off the phone, he confirmed our booking and the ADA room. We arrived at the hotel on August 14th. While my fiance unpacked the car, I went to check-in. The woman at the front desk (Maria) showed me the non-stair route to the room before even seeing my fiance (and so, she knew he was in a wheelchair). as she handed me the key, I asked yet again about the room's accessibility. She replied, "It has a shower, so it should be fine." I assumed that she meant there was no roll in shower, but room for a shower chair, which would've been okay (as I added this note when booking). Upon entering the room, we immediately realized that it was not accessible at all. In fact, my fiance could not even fit in the bathroom door. We returned to the front desk. Maria told us that all of the accessible rooms were already taken by other guests, and that my fiance should fit in the bathroom door if he fit in the front door. She said that they upgraded us to a king bed room instead of a queen because it is bigger. She said we did not book an accessible room (lies) and refused to admit that there was a man who worked there that I had confirmed with (Jay, who did not show up til the next day). After going back and forth, we discovered that they DID have an accessible room, but did not want to show it to us because it cost more than the room we booked (two beds vs. one bed). Finally, she showed us this room. The bathroom was accessible. They gave us the key. We thought everything was fine from there, but they intended to CHARGE us an additional $450 for three nights in this slightly larger room, even though it was their fault for overbooking the smaller ADA rooms. We refused and had a local Sheriff come to witness the exchange. Although the Sheriff could not legally intervene, he tried to get Maria to compromise by letting us have the ADA room we were confirmed to have. She refused. The Sheriff found us an ADA room and got us a discount at the Comfort Inn down the street (we would've looked elsewhere for a room ourselves, but were told by Expedia everything else was booked). The Comfort Inn was only available two nights, so we were forced to stay at the lodge for one night. Maria promised that my fiance could use the bathroom in the front office and to give a full refund of the next two nights with no fees. The next day, we were eager to check out, however, Expedia was not able to get anyone on the phone to process the refund. Those CROOKS turned their phones straight to voicemail to avoid giving us the refund they promised. I went to the office with Expedia on hold as they pretended to "fiddle" with their phones to "fix" them. I would not leave, so they finally answered the phone and told Expedia we could have the refund. It was absolutely disgusting to witness. In addition to being lied to, asked to pay more money for being disabled, and nearly cheated, the hotel was disgusting and in terrible condition. Our room had giant black widow spiders outside the door, more webs in the room on the ceiling, and ants in the bathroom. The toilets have such low water pressure, they have signs asking guests to 'not flush' toilet paper and use the wastebasket instead. The mini-fridge had stains from previous guests, the walls were scuffed and dirty, and the floors were warped with water damage. There are only 4 channels of static analog TV and the wifi is extremely slow. They have an accessible lift to get into the pool, but stairs leading to the pool area. The front office has stacks of disorganized boxes and papers. It was a mess, and the staff did not wear masks. Please, do yourself a favor and stay at the Comfort Inn or any other quality hotel in the area. The Western Holiday Lodge was disgraceful. We stayed on 8/14/2020.

cristalvj

Western Holiday Lodge Three Rivers was the worst customer service experience of my life.

Reviewed 22 august, 2020

I use a wheelchair, so we booked an accessible room on Expedia. I called the hotel to confirm the ADA room with the manager (Jay) twice. Long story short, the room was not accessible and I could not even fit in the bathroom. They wanted an extra $450 for an ADA room, which is illegal. We called the police. The terrible lady at the desk (Maria) would not budge, even after the officer asked her to compromise. She promised a full refund with no fees after we found an ADA room elsewhere for 2 of 3 nights. Upon checkout, those CROOKS turned their phones straight to voicemail to avoid giving us the refund they promised. I went to the office with Expedia on hold as they pretended to "fiddle" with their phones. I would not leave, so they finally answered the phone. It was absolutely disgusting to witness. In addition, the hotel was disgusting Our room had giant black widow spiders, ants in the bathroom. The toilets have such low water pressure, they have signs asking guests to 'not flush' toilet paper. The fridge and walls had stains and the front office was stacked with junk. Please, do yourself a favor and stay at the Comfort Inn or any other quality hotel in the area.

jesspQ3414TS

Old nasty

Reviewed 21 august, 2020

This has got to be the nastiest low budget place you can find. Seems they do whatever they can to save money, greedy sons of %#%}^. Very poor quality toiletries and towels. Lots of bugs and spider webs on window sill.

551hariss

The worst!

Reviewed 18 august, 2020

It was 98 degrees in the room.. ac wasn’t working. The front desk told us to give it time.. I did give it time over and hour with the ac kicking on and off it still was 98 in the room! They refused us a refund, nor Did they give us a new room! Please please please check the rooms for spiders and make sure AC is working properly before booking. (Ask to see the room before booking!!)

Elizabeth L