City Express Tijuana Otay

Starting at

$ 78

TripAdvisor Review

Based on 47 review

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Designed for business travelers and people looking for affordable rates, City Express Tijuana Otay is one of the most practical hotels in the city. The property offers just what you need for a productive and comfortable trip, including business center, meeting room and wireless Internet access. Ther...

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Property Info

Designed for business travelers and people looking for affordable rates, City Express Tijuana Otay is one of the most practical hotels in the city. The property offers just what you need for a productive and comfortable trip, including business center, meeting room and wireless Internet access. There is also an area for breakfast and a complimentary transportation service is provided to the surroundings (prior reservation and availability). Located near several shopping centers, the United States Consulate and the airport, the hotel has 120 air-conditioned rooms where you can rest at the end o...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

GymnasiumConciergeConciergeCheck-out hourCheck-out hourNewspapersNewspapersConciergeClothes dryerConciergeConciergeNewspapersNewspapersClothes dryer
Transport options
ParkingGarage
Reception services
Safe box

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    23

  • Very Good

    12

  • Good

    4

  • Reasonable

    2

  • Bad

    6

Travelers profile
  • Business

    26

  • Couples

    5

  • Solo travel

    0

  • Family

    12

  • Friends getaway

    2

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Zero maintainance culture

Reviewed 10 january, 2020

I was dissapointed there was no attention to cleaniness, the shower curtains and bedding were frayed and threadbare. The bathroom towel and shower curtain were old and torn. I have stayed here before and this was a dissapointment

anoksy

Slow service, reception fumbled my reservation

Reviewed 31 august, 2019

Slow reception, slow check in, lack of staff, only use it if you have no other option. Even if there is no line reception will fumble your reservation. More than one hour wait for rooms. They really need to hire more staff and stop trying to use only one receptionists.

194pa

Fantastic Airport Hotel

Reviewed 22 february, 2019

Loved this hotel! The facilities are modern, clean and functional. Check in was great, lobby was upscale and the room was functional, clean and comfortable. The bathroom was modern. The breakfast the next day was really tasty with a lot of variety. The area is surrounded by plenty of eateries, coffee shops and a brand new mall. As a frequent guest of City Express Hotels I do notice the differences in their hotels and this location is top notch and value priced. The only negative is the misinformation about the 24 hour shuttle service on the hotels.com website. I primarily booked this hotel for the 24 hour shuttle service to the airport, however, upon checking in we were informed that the shuttle service is not 24 hours and doesn't start until 6:00 am...my flight departed at that time. Hotel management stated that the error was on Hotels.com's part

desmanda

Brand New Hotel

Reviewed 23 september, 2018

Overnight stay for a weekend trip. Hotel is new and clean, breakfast was good There are many restaurants walking distance, Wall are too thin you can hear everything. Over all the hotel is very modern, clean, comfortable.

846maribelh

Vacation

Reviewed 14 september, 2018

This is the worst hotel in the world. Service is terrible. The lady in the reception wanted more money than the one was advertised in the website. After I paid in cash for the room she told me that one of the employees he was going to open the room door and let me in because she didn't have any keys to give me and that I have to go to the front desk to let us in if we needed to go out for the hotel or room.I booked a room with two queen beds and they gave me a room with double bed instead and she said that the corporation didn't have queen beds in the hotel rooms at all. This is a fraud. I will finish my review later tomorrow. DO NOT MAKE A MISTAKE BOOKING IN THIS HOTEL. YOU'RE GOING TO BE VERY FRUSTRATED

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