Based on 78 review
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A magnificent place that will pleasantly surprise you. City Express Plus, are hotels with cutting-edge interior design and international service quality standards for those who like to work or rest in a more sophisticated atmosphere without overpaying.
Check-out ends at: 11:00
Reviewed 10 june, 2021
My flight was canceled and I was put up at this hotel for a night . Service was horrible. I didn’t eat due to no one taking my order . Next day when I woke up , I woke up with BED BUGS. Never in my life have I seen anything like this . They are unclean!
Small rooms and unqualified employees
Reviewed 15 april, 2019
In 3 weeks of accommodation on the 6'th floor, I can say it can be better. Small rooms, with no window opening, some plumbing problems in the bathroom, no drawers, no fridge, TV screen defect and thin walls. Employees have some problems understanding English language. Very difficult to obtain a correct invoice for laundry services. Access card does not work any time, so you may not open your door or use the elevator. Far from Down Town but you have nearby Walmart, Applebee's, Danny's, Dominos and other places to shop or spare free time after work.
Reviewed 17 september, 2018
Recently stayed at this hotel and found the hotel to have the smallest rooms on the planet! The queen bed took up the majority of the room. Hard bed, bad pillows. Breakfast was COLD continental breakfast, even with the items that were supposed to be served hot. No variety for the 5 nights I was there. No decaf coffee. They had several couches to sit on in the lobby, along with computers to use. The lobby is oddly placed on the second floor, with an elevator ride up. Staff helpful but have limited English. Vending sold toothbrushes that my husband forgot! There are a few restaurants in the plaza the hotel is located in, and Walmart is across the street. Skip the Irish pub upstairs next door!
Lacking Overall Quality
Reviewed 18 october, 2017
From their payment system, to the amenities, to the cleanliness of the room, their service was poor. The hot water wasn't rising to the top floors during our stay so we had to bath with extremely cold water. The sheets were dirty and the staff did not replace towels after taking the used ones. Even small details like shampoo and conditioner were missing.
Great hotel...couple of issues..no biggies
Reviewed 9 august, 2017
There were 8 in our party. We were in Guadalajara on a Mission Trip. This was a very nice, clean hotel. Breakfast was great every morning and the rooms and hotel were very clean. Only issue was they lost some of the laundry we sent out to have cleaned. Great location!!!