Best Western Tokyo Nishikasai

Starting at

$ 35

TripAdvisor Review

Based on 461 review

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Located in the Edogawa ward of eastern Tokyo, Best Western Tokyo Nishikasai is perfectly positioned between the dynamic city center attractions of Marunouchi and Ginza and the thrills of Tokyo Disneyland. Just two minutes' walk from Nishikasai Station, this modern 4 Star hotel offers easy access to ...

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Property Info

Located in the Edogawa ward of eastern Tokyo, Best Western Tokyo Nishikasai is perfectly positioned between the dynamic city center attractions of Marunouchi and Ginza and the thrills of Tokyo Disneyland. Just two minutes' walk from Nishikasai Station, this modern 4 Star hotel offers easy access to the city's main commercial, retail and entertainment areas. The Disney theme parks are also just 15 minutes' drive away. The Best Western Tokyo Nishikasai's guest rooms feature modern, guest-friendly amenities, such as working desks, cable TV and free Wi-Fi. The superb on-site restaurant, Aletta, wh...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Reception services
Luggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashIt is not possible to guarantee the absence of noise in the roomsMeal service changed to increase securityThe use of a mask is mandatory in the establishmentSmoking areasBreakfast available (surcharge)Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and barbecue grills.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and barbecue grills.This hotel offers designated smoking areas.Take advantage of recreation opportunities including an outdoor pool and a spa tub. This guesthouse also features complimentary wireless Internet access, a communal living room, and tour/ticket assistThis hotel offers designated smoking areas.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    101

  • Very Good

    224

  • Good

    99

  • Reasonable

    24

  • Bad

    13

Travelers profile
  • Business

    56

  • Couples

    121

  • Solo travel

    99

  • Family

    103

  • Friends getaway

    42

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

I won't be back

Reviewed 6 march, 2020

Service was lacking at this hotel. Accuracy issue with the reservation not on my part and they were not accommodating, even the supervisor was not accommodating. They charged my card ahead of time even though it was not a prepaid reservation. We won't be back to this hotel.

LeahR1025

Very central, ideal for Disney

Reviewed 15 february, 2020

Lovely hotel, only a few minutes walk from Nishi Kasai metro station. Literally outside the hotel are plenty of eateries and supermarkets which only late into the night. Further the streets are lined with vending machine for both hot and cold drinks at fairly cheap prices. This hotel is ideal for those going to Disneyland and Disneysea via the free shuttle, 5 mins round the corner with 7.15 earliest departure but it gets filled very quickly so pre booking necessary. Only thing is on the way back, shuttlebus doesn't depart from Disney and the last departure is before the park closes which is silly. The taxi ride back is around £20. The rooms are very small as in most Tokyo hotels, which if you are just sleeping is fine. Small is basically you will literally have just enough space to open your suitcase and the bathroom is like a capsule. I will say rooms and the hotel are extremely clean and staff are helpful and polite. There's also a coin operated laundry which is very convenient. One thing we loved was the Japanese breakfast buffet without question which changes daily. You have things like miso mackerel, katsu curry, cold noodles etc as well as the Western style items but we were surprised that they were not greasy at all and delicious. Definitely recommended. This hotel is reasonably priced and takes just 15 mins to city centre, Tokyo station

Openskies27

Double room with a single bed?

Reviewed 14 december, 2019

We checked into the Best Western Tokyo Nishikasai on December 3 thru December 12th. Upon going to our assigned room 416, I saw the room was for one person with a single bed. I thought the desk clerk just made a mistake since we booked a double room for 9 nights. The female desk clerk said room 416 is for two people and the bed is a semi double bed (single bed). I asked if we could have another room which she replied no. I request a refund which she said was not possible. I requested to speak to her supervisor, and she told me she was the supervisor. It was obvious this desk clerk was being less than honest or delusional since she wasn't a supervisor. We endured sleeping in this single bed for two very uncomfortable nights. In all we spoke to one male and three female desk clerks who refused to help us. The last desk clerk was a Russian young woman named Olga. When we explained to Olga our problem she told us she would contact her supervisor for assistance. That afternoon, Olga left a nice hand written message stating her supervisor approved for us to have another room with twin beds. Ms Olga is the type of employee best Western should hire, not people who could care less about their hotel guests. I would like to thank Olga and her supervisor for recognizing two adults can not comfortably spend nine nights in a single bed. They made the rest of our stay in Tokyo enjoyable. Other than this incident, the desk staff was always polite and helpful.

ChiangMaiJim68

Comfortable and awesome front desk staff at Best Western Tokyo Nishikasai

Reviewed 23 november, 2019

Stayed here for a 4 days 3 nights stay for my 2 days trip at Tokyo Disneyland & Tokyo DisneySea and I’m really happy with my stay here. One of the reasons is that the rooms were comfortable and clean even though it might be small for some, which I don’t mind since I was staying there by myself. Also the staff there were super helpful and were able to personalise and anticipate my needs during my stay at the hotel. During my first day there, I arrived before check in time and was able to leave my luggage at the front desk and go on with my plans for the day. By the time I came back from my activities and proceeded with my check in, the staff at the front desk informed me that my luggage has already been placed in my room. Doing so made me impressed as I was already super tired from my plans for the day. The staff were also quick to assist with my issue as I had problems with the room temperature and they first assisted by giving me the key to open the window. When that didn’t help, the front desk staff then went up and assisted as well and couldn’t get the windows to open, they were quick to offer me with a room move which I appreciated as it’ll be a bit warm and stuffy for me. Overall, I would definitely come back here to stay if I do decide to go to Tokyo Disneyland & Tokyo DisneySea.

kandilistk

Comfortable

Reviewed 2 september, 2019

Our time in Best Western was very comfortable. Our room was off the street, no noise by night, always clean, in order and the bathroom had lots of space. The staff at the reception spoke well English and helped us with tips on what to do close by or ordered taxis.

pete1B287