Check-out ends at: 11:00
1 Chome-9-1 Higashishinbashi, Minato-ku, Tōkyō-to 105-7337, Japan - Tokyo, Tokyo - Japan - 1057337
Check-out ends at: 11:00
Excelent place to live in Tokyo
Reviewed 18 march, 2023
Conrad Tokyo, I generally do not write reviews or even write on social networks at all. However, I want to share my experience of being in Tokyo during March 2023 at the Conrad Hotel. We have been traveling for years and love to have a place to stay that provides a good location, staff, and facilities. For us, it is an investment in the travel experience. Therefore, as I was going to run the Tokyo Marathon 2023, our second visit to Tokyo, plus our wedding anniversary; I decided to choose Ginza as our neighborhood to stay. Specifically, as it was close to the Imperial Palace, and the finish line of the marathon. Notwithstanding, our agent suggested staying at the Conrad Hotel in the Minato area of Tokyo. I hesitated but finally decided to try a new place (our first visit was 9 years ago at the Four Seasons in Marunouchi). In Japan, the Kaizen concept of always seeking to improve and perfect all endeavors made me believe that Conrad could not exceed our expectations, I was clearly mistaken. From the day we arrived at the hotel: the staff, the facilities, and the concierge who advised us on all of our needs, making perfect suggestions and feeling like having our own butler in Tokyo, were perfect. We had a very happy five days in the hotel; when I ran the marathon, the hotel provided me with an unsolicited recovery package and a congratulations note. I had a great massage at the spa facilities the day after we left for Kyoto, not before being greeted by Neil McInnes a super friendly Scottish General Manager super devoted to details. After Kyoto, we had some days of skiing in Hakuba and decided to reduce our stay in Hakuba to increase our layover in Tokyo back to Mexico for four more days at the Conrad. Again, the second stay exceeded our expectations. When we arrived all the staff received us and congratulate me personally for the marathon, including the Front desk manager Koia, who even tried some words in Spanish to make us feel more at home and welcomed, the concierge desk was more attentive to all details, specially Mieko, who also ran the marathon!. Actually, we found that the restaurants are superb and decided to have our 30th wedding anniversary at a Chinese restaurant, China Blue, where we were greeted by Miuky an excellent sommelier that guided us through the Japanese wines. Hidetaka Takeda, the Captain, provided us with one of the best dining experiences of our life, deserving a three Michelin star classification. Even the casual occidental restaurant and the fine Japanese were superb in terms of food, decor, view, ambiance, and specifically staff attention. The day we left the hotel again the staff was super warm and the front desk manager, with perfect attire, provided us with farewells, comparable to those of Sonia’s Cheng Rosewood in other places. The Conrad Hotel is clearly a fantastic place, not just to stay, but to visit or even just consider passing by in Tokyo.
Impressive hotel with top notch service
Reviewed 16 march, 2023
This was a fabulous hotel. The service was impressive. The hotel itself was impeccable. It’s right next to the train station and there is a shop for snack and drinks just before the train station. Loved the people and location. I would highly recommend staying here if you are on the south side of Tokyo.
Reviewed 11 march, 2023
This was our first time staying at the Conrad Tokyo. Check in process was very smooth and quick. We stayed on the 36th floor with a lovely view of Tokyo bay. The room was very spacious and impeccably clean. It had a very calm atmosphere and we felt very comfortable the second we settled in. Breakfast and evening cocktails at the executive lounge was amazing. They had great options for food and drinks. And the view? Sugoi! The hotel had a pool and a gym but what we liked most were the sauna and steam room, definitely a plus for a hotel. The hotel also had easy access to public transportation which was very convenient. It was definitely a plus when they upgraded our room to a suite for being a Diamond member and when they knew we were celebrating late birthdays and an anniversary. But the HIGHLIGHT of our stay was the staff of the Conrad Tokyo. They were all courteous and professional. They made us feel welcomed the whole duration of our stay. They truly were the reason why we had an extraordinary. Special shoutout to the ever energetic Mr. Peter, from guest relations, for adding personal touches in the room (rose petals, stuff toys and chocolates for the kids) We cannot commend him enough for making our stay extra special. Also, Ms. Lan, front office mgr. for her kindness and welcoming personality. And Mr. Ogawa, Kazahana sushi chef, for making our Omakase experience unforgettable. Every dish he served was a feast for the eye and the palette. And of course thank you very much Mr. Neil McInnes for having us at the Conrad Tokyo, for having such an excellent team and for making our stay extra special. This luxurious hotel definitely did not disappoint and we definitely recommend staying here. We cannot wait to stay at the Conrad Tokyo for our next Japan visit.
A great hotel in Tokyo
Reviewed 3 march, 2023
Fantastic hotel. Good location not too far from Ginza. We had a beautiful suite overlooking the city. Very modern and spacious. Very nice bar However I dont like that they try to sell upgrades to Hilton members.
Reviewed 27 february, 2023
The hotel has an excellent location. The rooms are in a very good condition, we had an impressive view. Perfect dinner at the Kazahana restaurant. The lobby is impressive, very high. I would certainly return.