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The hotel is a 3 minute walk from Ariake Station on the Yurikamome Line and Kokusai-Tenjijo Station on the JR Rinkai Line. Guests can take the bus from Tokyo Station. It is about 35 minutes drive from the Yaesu exit to Tokyo Big Sight. By limousine bus it takes 65 minutes from Narita International Airport and 30 minutes from Haneda Airport. This modern 21-storey sky rise has a full, up to date business centre, great rooms with Internet connection, a trendy beer restaurant and great views of the city at the hotel's splendid Japanese restaurant. The Japanese restaurant serves Japanese-style hot-...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Reception servicesLuggage storage
No Air Conditioning :(
Reviewed 12 november, 2021
We would not stay here again or recommend. Our room was very hot, so hot that we had a terrible night of sleep. The air conditioning did not work because the hotel shut it off, and would not let us turn it on. I was disappointed that air conditioning is listed as one of the amenities at this hotel, since it is not accurate. Also, the shower/bath water was regulated and we could not change the temperature of the water. It was so hot so I could not bathe our baby in it. Hotel was clean. That was a plus. Overall, we were disappointed that this hotel was falsely advertised.
Good clean and accessible business hotel.
Reviewed 11 august, 2021
Good clean, COVID compliant comfortable business style hotel next to Tokyo Big Site and next to two tube stations. I stayed her for 35 nights in July and August 2021 whilst working in Tokyo. The rooms are small by western standards with a double bed , TV ( Japanese channels only ) chair and desk space with a very small area for placing clothes and small bathroom with a small bath and over the bath shower, but that’s the norm for Toyko. My air conditioned room was cleaned every day.and the free green tea, coffee bags and bathroom supplies ( razor, toothbrush sops etc refreshed daily). The headboard has the room light controls and a built in clock/alarm which was helpful. On the ground floor is McDonalds open 0700-2100 and a 24/7 shop selling the usual drinks including a good beer selection and food. A selection of restaurants on the 2nd floor. On the 4th floor there is self service launderette ¥400 to machine was your clothes and ¥100 per 20 minutes in the tumble dryers ( I’d recommend an hour to fully dry clothes). The staff were impeccably helpful and polite and reception was open 24/7. Breakfast is buffet style served in the ground floor restaurant from 0700. The free room WiFi was generally reliable. All in all good experience and if I would stay there again.
Nice and helpful staff
Reviewed 6 february, 2020
Like this hotel because It is near to the station, but actually there is a short cut via the convention centre (?) next to the hotel nice and helpful staff good coffee in room good mattress Needs improvement: ventilation in the bathroom is not too good, quite humid after bath and there was slight smell of urine in the beginning of the stay
Extremely bad service at front desk
Reviewed 25 december, 2019
TOKYO BAY ARIAKE WASHINGTON HOTEL *I've booked a PREPAID *Twin Standard* NON SMOKING room with Hotels.com. In my reservation, I've again stated that I'm booking a NON SMOKING room with CHILD age of 5. * *When I going to check-in in 17 Nov 2019 around 8 pm that day, Front desk staff told me that they do not have a Non smoking room for my reservation. I've showed front desk staff with my reservation stated clearly that I am booking a *Twin Standard* NON SMOKING room with a prepayment in Hotels.com. * *A Front desk manager showed up and told me that they do not have a POLICY to choose between Non Smoking and Smoking room. And told me that in my reservation there is no selection bewteen Non Smoking and Smoking room. * *I've again stated clearly to the Front desk manager that:* 1. *I've booked a NON SMOKING room, with evidence from my reservation and have shown to both front desk MANAGER and front desk staff that your Hotel should provide what you have guaranteed to your customer. I believe Hotels.com should send the same to your Hotel. * 2. *I am checking-in with a CHILD at the age of 5. I have again emphasized to front desk manager and front desk staff that I have booked and would like to stay and your Hotel should provide a NON SMOKING room to us because I've booked and the healthy concered with my kid. * 3. *I have suggested that I agree to accept any non smoking room, whether it is a smaller room or larger room. * 4. *I have also suggested to cancel my reservation. * 5. *I have again suggested the Hotel to issue a proof there is no Non smoking room for my cancelation request to Hotels.com. (since I've booked a prepaid room)* *The Front desk manager and front desk staff have REJECTED ALL my requests and suggestions. In return, they have suggested NO OTHER METHOD and continue to ask me to contact Hotels.com MYSELF. At the time, I am exhauted and accompaied with a very tired CHILD. But still, I am trying to call Hotels.com in Hong Kong with my owned mobile phone. The front desk staff at last told me that she can offer me a 3-bed room non smoking room. Of course, I do not care whether it is a one-bed, two-bed or three-bed room. I only asking for a NON SMOKING room for my kid to stay in what we deserve to stay and a more healthy environment. I believe if you or your hotel staff have a kid, they will certainly understand my situation at that exhausted moment. * *I would like to thank you the front desk staff that she have asked front desk manager two times when discussing with me. * The GM of the hotel have expressed his concerned after my complaint letter to him. I would just like to remind all tourist to aware their booking and check-in procedure. Thank you.
Best view in the house!
Reviewed 28 october, 2019
Three days in wahington hotel, Tokyo was really a great experience for the ni-van youngsters to visit a place like this with the best view that strecth beyond the tokyo city with the subway just east of the hotel entrance. The food was great and really got some of the warm smiles from the freindly Japanese.