Service animals not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 103 reviews
Appalling customer service, from start to end.
The facade of the hotel seems nice, but step inside and the faces of the reception staff instantly dispel that illusion. The reception staff are awful, not a single one of them is professional or respectful to the customers. They do not look at you as you speak, they'll either be on their phone or clicking away at the computer, anything to appear uninterested and to show what a chore it is to speak to you. No smiles, no good morning, no good evening, a cold judging stare if you're lucky. Speaking to the reception staff would leave my girlfriend in tears they were so rude to her. We were called liars repeatedly, we were often ignored (in retrospect these were probably our best interactions with reception). Their claim on Booking.com to speak half the world's languages is bollocks, if you don't speak Turkish, good luck! Hoping that things will get better once you're inside the hotel is foolish, they've all been to the same school of customer service. At the beach we were told that certain areas were reserved for regular customers. We stopped eating and drinking at the Torbahan as they were continually trying to sneak extra things onto our tab. These were no accidents, they would bring a bowl of nuts to our table, unrequested, and then charge an exorbitant price for them. Extra drinks, extra food, no signatures for these orders, so we closed the tab. Fortunately there is a nice, good value cafe right next to the Torbahan beach and we ate and drank there instead. None of the virus prevention measures were followed; no staff wore masks, if they did it was on their chin; no tables, chairs or sunbeds were sanitised between use; there are as many sunbeds as can be squeezed into the small deck area. The standard room is tiny and plainly furnished, like a monk's cell; barely enough space to set down your luggage and still be able to move around the bed. The bathroom is so small it's hard to even turn around inside it. Faulty lights flickered and flashed all night long. A holiday should be carefree and relaxing, you shouldn't have to go over your tab like a detective, you shouldn't be treated as though you're an inconvenience.
At the very end of the season the hotel was quiet as was the surrounding area (apart from the music from Voyage Torba at the other end of the village). The hotel was spotless, the food excellent and the staff attentive. I had the swimming pool to myself as other guests preferred the beach jetty. All in all a very enjoyable and relaxing holiday.
Boutique style Hotel in Torba Bodrum
Stayed in Torbahan only 2 days and this is my feedback. Hotel is very nice decorated, expensive furniture which you will not find in all inclusive places. No rush on beach no loud music and kids. Even back yard of hotel is very clean and decorated with tables and nice flowers. My room was good enough. Employees are very helpfull, smiley, breakfast was realy tasty home made jams, peach pie, detox water, cookies etc. The only thing which is absolutely disliked from my side is prices at beach. They are higher than reqular prices in İstanbul but its good that employees do not force you to make orders since you are a hotel guest you may go and eat outside and come back to beach. The other thing which İ want to advise to hotel is to provide towels at bath room. My plane was at late time. They offer me to use beach after check out time which is realy kind of them. There is a shower room on 1st floor so you can take a shower, change clothes before you finaly leave. However İ could not find clean towel First İ have asked about it from reception they said you have to ask at beach, at beach they said we do not have new clean towels please ask someone from housekeeping. Finaly İ managed to find housekeeping but she redirected me to reception so İ ended up using my beach wet towel again. İts not a big problem for me but as a hotilier İ can say this is not the best service. Overall İ enjoyed my stay. Torba is nice place water is clean, Bodrum city center is within 20 minutes away by public buses, they run till late night.
A good location, with nice staffs and clean room. A cozy restaurant by the sea with really fresh and yummy foods. 20 minutes driving to Bodrum centre which is cost about 50 tl by taxi. We were about 10 friends there and as all the people tanning next to the sea, the pool was usually exclusively for us ;) We had a very memorable stay in Hotel Torbahan and wish to come back. Just one small point is that there were no welcoming water in any room.
Nice stay in Bodrum
Torba Han is nice hotel to stay in Bodrum. The hotel has its own beach where you don’t need to walk too much from your room to go swimming. The hotel staff is very friendly and helpful. Nice breakfast, good menu for dinners. Overall experience is good!